Analyzing 6,594,0446.6M ReviewsFor 18,29418.3K Experts
Google reviewers rate Willakenzie Animal Clinic 4.8 out of 5 based on 672 reviews, noting that the owner responds to 69% of feedback. Clients frequently praise the staff’s friendliness, punctuality with urgent appointments, and thorough communication regarding diagnoses and treatment plans. Services range from routine exams and nail trims to emergency care and surgeries. However, lower-rated reviews cite high costs compared to other local clinics, occasional diagnostic inaccuracies, and a lack of convenience in prescription delivery methods.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
672 Google reviews we collected
Phrases our text analysis found in 514 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 514 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We’ve been going here for a few years now and currently Heidi, our German Shepherd, is a patient.”
“This is nothing short of unprofessional, unethical and a money grab.”
“I would definitely recommend coming here, they will make sure you and your animal are taken care of!”
“4 years ago, this clinic would have gotten 5 stars from me.”
“They are all very accommodating if she needs to be seen urgently and get her in quickly for a checkup.”
“They are very thorough and ask follow up questions to ensure they can correctly diagnose your pet's ailment.”
“The communication is horrible and very hard to get an appointment.”
“Doctor spent a good amount of time with me explaining my cats conditions and staff were very kind.”
“Professional, affordable, no pressure to buy services or products that were optional.”
“I’m not sure what happened but their prices are well above other vets in the area.”
“In the past, I’ve been skeptical of other vets - sometimes it’s hard to trust that they truly have your pet’s best interest at heart.”
“She even wrote me that I was trying to attempt insurance fraud.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Willakenzie Animal Clinic for 1 kind of job. Pick one to see what they paid and said.
We’ve been going here for a few years now and currently Heidi, our German Shepherd, is a patient. They are all very accommodating if she needs to be seen urgently and get her in quickly for a checkup.
They are all very friendly and helpful. Answered all my questions. Didn’t rush. They’re great!
We are brand new patients at Willakenzie. Both my pups needed to be seen right away for care. I called each time and they fit my pups in. Great care for my pups. I like that they did a blood draw with us in the room. Hands on vet care and knowledgeable, kind and loving with my pups. The vet assistants are fantastic as well. Very thankful!!!!!
Excellent service. Treated my kitten. I would recommend taking you pet there. Very personal and very professional.
Vet tech handled Penny my doggie with much patience and care. Safely cut long nails without any injuries. Will ask for her again
I called with concerns about my cat and they were able to get me in within 2 days, Dr.Lisa was so polite, well informed and reassuring. The staff there was all friendly and made sure me and my cat felt comfortable and welcome. I got results and a prescription back the next day. I would definitely recommend coming…
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 28 | — |
4.8 ★★★★★ 672 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We’ve been going here for a few years now and currently Heidi, our German Shepherd, is a patient. They are all very accommodating if she needs to be seen urgently and get her in quickly for a checkup.
They are all very friendly and helpful. Answered all my questions. Didn’t rush. They’re great!
Thank you so much for leaving us a stellar review, Paula !
Routine examination for my pet cat.
Hi, Daniel. Thanks for taking the time to share your positive experience. We truly appreciate it!
We are brand new patients at Willakenzie. Both my pups needed to be seen right away for care. I called each time and they fit my pups in. Great care for my pups. I like that they did a blood draw with us in the room. Hands on vet care and knowledgeable, kind and loving with my pups. The vet assistants are fantastic as well. Very thankful!!!!!
Hi, Shauna. We are thrilled to learn that you had a positive experience with us!
Excellent service. Treated my kitten. I would recommend taking you pet there. Very personal and very professional.
Thank you so much for leaving us a stellar review, Matthew !
Vet tech handled Penny my doggie with much patience and care. Safely cut long nails without any injuries. Will ask for her again
Your feedback is highly appreciated, Rose . Thank you for the review!
Awesome Staff! I was going to name a few but they’re all exceptional!
Thanks, Jeanne! We appreciate the kind words and are glad we could provide you with a positive experience!
I called with concerns about my cat and they were able to get me in within 2 days, Dr.Lisa was so polite, well informed and reassuring. The staff there was all friendly and made sure me and my cat felt comfortable and welcome. I got results and a prescription back the next day. I would definitely recommend coming here, they will make sure you and your animal are taken care of!
Glad to hear that you had a great experience at Willakenzie Animal Clinic. We appreciate your business and your review!
Friendly atmosphere, attention to details to what I needed and questions that I have related to vaccination of my pet.Good follow up for the things that needed caring about my dog.
Thank you so much for your kind words, Frank. We really appreciate you taking the time to share your experience with us.
These folks love our dogs as much as we do. From the office crew to the vet techs to the vets, the care our pets receive is loving and intelligent. And don’t even get me started about Dr. Brandt. She walks on water! Thanks y’all!
Hi, Steph. Thanks for taking the time to share your positive experience. We truly appreciate it!
Analyzing 6,594,0446.6M ReviewsFor 18,29418.3K Experts
