Experts Reviews · Company report
Willow Animal Hospital logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%93+13.2Replies to reviews 7%34+2.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Willow Animal Hospital

Warrenton, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 40 veterinary technicians · 4.9★ from 414 Google reviews

Report card

Percentile vs other veterinary technicians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Willow Animal Hospital is better than 86% of veterinary technicians.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Willow Animal Hospital is better than 79% of veterinary technicians.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Willow Animal Hospital is better than —% of veterinary technicians.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Willow Animal Hospital is better than 93% of veterinary technicians.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Willow Animal Hospital is better than 100% of veterinary technicians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Willow Animal Hospital is better than 34% of veterinary technicians.D
34

Reviews for your job

Customers hired Willow Animal Hospital for 1 kinds of job.

Willow Animal Hospital for large animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.62
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 62 Google reviews tagged “Large animals” · showing 60

MelonieLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Very thoughtful and thorough with my pet babies! Prices are fair and there’s no strong arming for additional vaccinations.

Large animals
ronald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Took my dog in for a nail trim and the technician noticed a growth in her mouth. So lucky she checked her out as now we know it’s there and can have the vet look at it. Love the staff there as they are all wonderful.

Reasonable priceLarge animals
Wes1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

As always great service and caring for are dogs. Thanks to all.

Reasonable priceLarge animals
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Love this place. Great crts without the corporate feel so many vets offices have these day.

Great priceLarge animals
eva11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Appointments have been reasonably timely when my pet needs to be seen.

OverpricedLarge animals
LaurieLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional, friendly, nice clean facility.

Reasonable priceLarge animals
BernardLocal Guide · 318 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Doctor K was great and her staff is exceptional. They took the best care of my big bully boy. I have completed faith in them

Reasonable priceLarge animalsService not listed
Christine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Loving and caring vet who never rushes you. Very knowledgeable!

Great priceLarge animals
JM15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have been bringing 4 large & 1 medium size dogs there with different staff members assisting me with different problems. I have been very pleased with the vets & the staff.

Reasonable priceLarge animals
Judy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Willow always takes good care of my 3 babies.

Great priceLarge animals
Jeanine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

absolutely happy I found the willow Animal Hospital for my fur baby's. always willing to answer all my Questions and I ask a lot of questions 😅.the treatment they give each and every pet is always caring and compassionate and always in the best interests for you and your pet. they never give up on tough cases and…

Reasonable priceLarge animals
Ken5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The best Animal Hospital.

Reasonable priceLarge animals
MaryAlice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I would highly recommend Willow Animal Hospital. The staff is always very professional and very knowledgeable.

Reasonable priceLarge animals
Randall7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always an excellent experience bringing our pets!

Great priceLarge animals
Maureen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We see Dr. Ballou for our two pups, and she is wonderful with them. She explains everything thoroughly and takes her time. I trust her to recommend what is needed, and I never leave there feeling overcharged but instead getting very good value for the services and care. So happy they are basically part of our neighborhood, I highly recommend them.

Reasonable priceLarge animals
LiviaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional and friendly office! It's always a positive experience for a checkup for my pup.

Reasonable priceLarge animals
ReggieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always great service for me and my furry friend. Clear, professional and timely.

Reasonable priceLarge animals
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Extremely happy with my visits. The vet techs and receptionists are all very friendly. The vets are very caring and thorough. I especially love Dr. Kasmierski.

Reasonable priceLarge animals
Tom15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Love Willow! Great front desk, great techs, and Dr Marley is great

Reasonable priceLarge animals
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Willow provides great care for our pets!

Reasonable priceLarge animals
marie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our girls (3 dogs girl pack) love coming to willow vet! All the techs and doctors are super friendly and gentle with our big dogs! They really enjoy dr. Baloo

Reasonable priceLarge animals
Tim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They vet we saw was extremely knowledgeable and really good with our dog, Riley. She diagnosed his problem quickly and gave him the right treatment.

Reasonable priceLarge animals
NotLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

I will be looking for another vet for my cats.

Reasonable priceLarge animals
Nikke7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The whole staff is amazing with our dogs. Always able to accommodate me when I bring all 4 in together and treat them all with so much kindness!

Customer photo from Nikke's review
Reasonable priceLarge animals
Sharon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The staff work very well with my little dog. She never hesitates to go in the door.

Reasonable priceLarge animals
Patrick10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome people. Top-tier doctors and staff up in this place.

Not sureLarge animals
octrun12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very attentive staff and little waiting time Vet was very thorough

Reasonable priceLarge animals
andrea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always attentive and willing to accommodate. My dog is never afraid or anxious when going there even when he's been very sick.

Reasonable priceLarge animals
Angelica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The service was excellent; even though I don't speak English very well, they explained everything to me. Thank you very much for your patience.

Reasonable priceLarge animals
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The doctors and staff at Willow continue to provide outstanding service. They genuinely care about our dog and it shows every time we come for a visit...especially this last emergency visit. I've been to other places in the area where they see dollar signs. Not at Willow. Thank you for caring and helping us to keep Diezel healthier.

Reasonable priceLarge animals
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I have a 10 year old pug; Tex sees Dr. Marley. I switched to this vet last year for a vet closer to home {Gainesville}. Three friends had recommended Willow Animal Hospital. I have not been disappointed; the service has been great.

Reasonable priceLarge animals
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Friendly staff and great service.

Great priceLarge animals
Anne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I've never owned a dog who loved going to the Vet but Lucy is that girl! She can't wait to get through the door and greet everyone. The staff is professional & kind. They answer any questions and make recommendations to keep Lucy healthy. We love this practice!

Reasonable priceLarge animals
Jane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our dog had a leg injury. I called the next day for appointment. Even though all emergency appointments were taken, I was able to drop my dog off and vet was able to fit him in between surgeries. This is why we chose Willow animal hospital. They’ve always been able to see our dogs for emergency services. Highly recommend!

Great priceLarge animals
HeatherLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We always get good care here and never feel rushed out.

Reasonable priceLarge animals
Renee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My Labrador, Charbella, needed updated shots for boarding. I called and was able to get in a couple days later that week. They have always been accommodating and efficient in the time we have been with them. They bend over backwards to help pets in need.

Reasonable priceLarge animals
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent professional service. Highly knowledgeable and dedicated doctors and staff.

Large animals
RichardLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Dr. Shannon sees the big picture. She’s helping my 14 year old schnauzer live a good life .

Great priceLarge animals
Billy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very friendly staff, made me and my dog comfortable, very good price on services

Customer photo from Billy's review
Great priceLarge animals
JohnLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Willow came highly recommended from friends and they have been excellent. Very nice facility and friendly, efficient staff - we also highly recommend!!

Reasonable priceLarge animals
adele11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Best veterinary clinic ever ! They love your pets and they take special care . They treat them like part of the family .

Customer photo from adele's review
Large animals
ChristyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I love this group! They take exceptional care of all my fur babies

Great priceLarge animals
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The practice is always so welcoming and they do their best to help me and my dog. They even go beyond and consult with other specialist to make sure that their diagnosis is excellent. I would highly recommend them to anyone looking for excellent care for their pet.

Reasonable priceLarge animals
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Dr. Marley takes great care of my special needs girl.

Great priceLarge animals
StephenLocal Guide · 100 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Top of line vet and animal hospital.they treat your pets as their own.best veterinarian office in all of fauquier.thank you Dr smith and staff.only vet I will ever take my fur babies to.

Reasonable priceLarge animals
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fantastic care, fantastic people. My dog Winston is a 90 pound boxer mix and he loves it here too!

Reasonable priceLarge animals
SarahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The staff is awesome, very caring. Dr. Dillon took the time to show and explain things to me, and I am so grateful. These people are amazing!!!

Great priceLarge animals
GregoryLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

It is a great animal hospital, great people to deal with also have your pets health in mind, glad they are our vet and have been going since they first opened. You will not find a better animal hospital around.

Great priceLarge animals
KGLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The absolute best. Everyone is so kind and caring. My pups actually like going to the vet.

Great priceLarge animals
Mike5 days ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
Ellen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
Judith2 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
Charles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
John14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
Heidi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
Monika8 months ago★★★★★

Rating only, no written review.

Great priceLarge animals
C1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals
Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 75%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Large animals62—

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