Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Willow Creek Automotive five stars based on thirty-eight reviews, with the owner responding to every comment. Customers frequently highlight the shop's honesty, fair pricing, and clear communication regarding vehicle issues. The staff is described as knowledgeable and professional, often identifying problems beyond the initial request and allowing customers to supply their own parts. No negative patterns appear in the provided excerpts, which consistently praise the efficient service and trustworthy nature of the repairs performed on various vehicles.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
38 Google reviews we collected
Phrases our text analysis found in 37 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Honest,professional, dependable, great communication and fair.”
“Bob is amazing he is the only mechanic id ever trust with any car I own”
“I had a great experience with Willow Creek Automotive.”
“The staff was professional, honest, and easy to work with from start to finish.”
“The pricing was also very reasonable, especially for the quality of work they do.”
“Highly recommend them to anyone looking for reliable service and excellent customer care!”
“They explained everything clearly, kept me updated throughout the process, and completed the work quickly without sacrificing quality.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Willow Creek Automotive, LLC for 6 kinds of job. Pick one to see what they paid and said.
My service with getting my vehicle fixed. Was excellent! I will tell anyone if they need to get their vehicle fixed. Please don’t hesitate to get your vehicle fixed here! Excellent service.
Bob was awesome!! Honest,professional, dependable, great communication and fair. Very trustworthy. Highly recommend.
I had a great experience with Willow Creek Automotive. The staff was professional, honest, and easy to work with from start to finish. They explained everything clearly, kept me updated throughout the process, and completed the work quickly without sacrificing quality. It’s hard to find an automotive shop you can…
There are guys who work on cars, and there are mechanics that are masters of their skill. That is Bob. Honest, efficient, and very fair. Bob explains what the issue is, how he will approach, and what to expect during the repair. Our Kia Sportage needed a new engine. Bob ordered the re-manufactured long block,…
Bob and Zack are awesome! They are very knowledgeable and trustworthy. They went beyond and found smaller issues that no one else would've found. I'm definitely going to use them as my "Go to" for my future car issues.
Heaven Sent!!! That’s all I can say about Mr. Bob and his son over at Willow Creek Automotive. They are very knowledgeable about the vehicles that come into their shop. Aside from being amazing mechanics and they are even better human beings. After bringing my vehicle to them, it’ll be hard going to anyone else. Thank you again guys. Joel
| Job | Reviews | Category typical |
|---|---|---|
| Electrical repair | 4 | — |
| Auto maintenance | 3 | — |
| Engine repair | 3 | — |
| Air & cabin filter replacement | 2 | — |
| Transmission | 2 | — |
| Auto engine diagnostic | 2 | — |
5.0 ★★★★★ 38 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Awesome guy ! Would definitely recommend
It was a pleasure meeting you and appreciate you searching us out!
Bob is amazing he is the only mechanic id ever trust with any car I own
Thank you so much! We appreciate you supporting us over the years!
Great service!...Very knowledgeable on my car issues...Bob your the best!
We are so blessed to have you as a loyal and preferred customer for so long! You are the real MVP and we appreciate you and your trust in us!
My service with getting my vehicle fixed. Was excellent! I will tell anyone if they need to get their vehicle fixed. Please don’t hesitate to get your vehicle fixed here! Excellent service.
We appreciate you so much! Your years of loyalty mean the world to us!
Great all the way around!!
Thank you so much! We appreciate your continued support!
Bob was awesome!! Honest,professional, dependable, great communication and fair. Very trustworthy. Highly recommend.
We are so glad to hear that we met your expectations and appreciate your review so very much!!
Robert was very helpful and a pleasure to work with… 👍🏼👍🏼
Thank you so much and we appreciate your giving us the opportunity to serve you!
I had a great experience with Willow Creek Automotive. The staff was professional, honest, and easy to work with from start to finish. They explained everything clearly, kept me updated throughout the process, and completed the work quickly without sacrificing quality. It’s hard to find an automotive shop you can truly trust, but Willow Creek Automotive definitely earned my confidence. Highly recommend them to anyone looking for reliable service and excellent customer care!
We are so grateful for you and your family's business and your review just makes us work harder to satisfy!! Thank you so much and you are the real MVP because you were so patient getting scheduled in when we were so booked up - you waited for us and that really makes us happy!!
There are guys who work on cars, and there are mechanics that are masters of their skill. That is Bob. Honest, efficient, and very fair. Bob explains what the issue is, how he will approach, and what to expect during the repair. Our Kia Sportage needed a new engine. Bob ordered the re-manufactured long block, installed with whatever other parts were required and basically, we have a new car. Runs fantastic. He is our only mechanic.
We appreciate your trust in us and the wonderful review!! Thank you so much!!
Wonderful work very detailed
Thank you so much you just don't know how much we appreciate you all!!!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
