Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate Willowbend Pet Sitting 4.9 out of 5 based on 82 reviews, with the owner responding to 40 percent of them. Clients frequently praise the team for punctual visits, flexible scheduling, and detailed communication via photos and updates while caring for dogs, cats, and other animals. One recurring criticism involves a failure to report a pet ingesting a foreign object, which resulted in the animal's death.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
82 Google reviews we collected
Phrases our text analysis found in 78 written reviews
How often each topic comes up in the written reviews
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I HIGHLY RECOMMEND Willowbend Pet Sitting to take care of your pets -cats, dogs, lizards, fish, birds, hamsters-you name it!”
“My three cats who usually stay away from other hoomans love her and play w her.”
“She is very kind and responds quickly any time I need to schedule pet sitting services for our 3 cats.”
“It can be a little daunting finding someone you can trust to come into your home and take care of your pets, but you can put your trust in this company!”
“Muffie/Willowbend Pet Sitting has provided fantastic service for our fur babies for over a year!”
“My dog is very picky about who watches her, and Muffie bond with her right away.”
“The communication including text pictures reassured us of their care.”
“Did I mention that they are also reasonably priced?”
praise complaint · found by our text analysis, Google review wording unchanged.
Muffie was so kind, communicative, and helpful. We needed a dog walker, and she went above and beyond to make sure our dog was well taken care of. She even came by on her own time to meet our dog the day before we needed him walked, and she worked with our schedule as needed. Our dog loved her! Highly recommend.
Muffie/Willowbend Pet Sitting has provided fantastic service for our fur babies for over a year! She is very kind and responds quickly any time I need to schedule pet sitting services for our 3 cats. It can be a little daunting finding someone you can trust to come into your home and take care of your pets, but you can put your trust in this company!
I am not a native Texan and have no family in the area. So, I was quite worried as to what I would do about my pets while I was in the hospital having back surgery. A dear friend recommended Willowbend Pet Sitting. Muffie and her staff alleviated my fears. The ladies took great care of my pets while I was in the…
Blown away by Muffie/Willow Bend Pet Sitting’s level of service to help us get our dogs cared for, especially given we fall outside of their typical business/service area here in McKinney! Muffie ensured we had a wonderful experience and lined us up with Kiel for overnite/day/dinner visits with “our boys”. Kiel was…
Willowbend Pet Sitting is awesome and run by an owner who truly cares about you and your pet. I have been a client for almost 2yrs now and Lappy ( my beautiful silver Lab) has a second home when I travel. I highly recommend this company.
When it comes to selecting a pet sitter, the ultimate factor that families are looking for is peace of mind. Peace of mind knowing that when you are away from your pet(s), they are being well taken care of and they are in good hands. WBPS provides the ultimate care for your furry friends so you can enjoy that…
4.9 ★★★★★ 82 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Muffie was so kind, communicative, and helpful. We needed a dog walker, and she went above and beyond to make sure our dog was well taken care of. She even came by on her own time to meet our dog the day before we needed him walked, and she worked with our schedule as needed. Our dog loved her! Highly recommend.
Muffie/Willowbend Pet Sitting has provided fantastic service for our fur babies for over a year! She is very kind and responds quickly any time I need to schedule pet sitting services for our 3 cats. It can be a little daunting finding someone you can trust to come into your home and take care of your pets, but you can put your trust in this company!
Ah! Thank you so much! Thats very kind. We are in this business because we love animals! I guess that shows. When I was young I wanted to be a vet! That didn’t happen but I still found a way to be with animals. ❤️🐈⬛🐕
We were very happy with Willowbend Pet Sitting.
I am not a native Texan and have no family in the area. So, I was quite worried as to what I would do about my pets while I was in the hospital having back surgery. A dear friend recommended Willowbend Pet Sitting. Muffie and her staff alleviated my fears. The ladies took great care of my pets while I was in the hospital and post-discharge. They sent me pictures of my babies while I was in the hospital and turned a very scary situation into a positive experience. I will forever be grateful to them for the care that they provided and will continue to use them in the future.
Nice staff. Very trustworthy.
Blown away by Muffie/Willow Bend Pet Sitting’s level of service to help us get our dogs cared for, especially given we fall outside of their typical business/service area here in McKinney! Muffie ensured we had a wonderful experience and lined us up with Kiel for overnite/day/dinner visits with “our boys”. Kiel was a hoot keeping us updated with photos, commentary & videos along the way. We returned home to very happy dogs…and an unexpected clean house bonus! Thank you so much for giving your clients such great peace of mind! I HIGHLY RECOMMEND Muffie and her team!
Willowbend Pet Sitting is awesome and run by an owner who truly cares about you and your pet. I have been a client for almost 2yrs now and Lappy ( my beautiful silver Lab) has a second home when I travel. I highly recommend this company.
When it comes to selecting a pet sitter, the ultimate factor that families are looking for is peace of mind. Peace of mind knowing that when you are away from your pet(s), they are being well taken care of and they are in good hands. WBPS provides the ultimate care for your furry friends so you can enjoy that vacation or focus on that business trip. Nothing like getting a photo of our Auggie when we are away. He is always happy when he is with WBPS sitters. Muffie and her sitters go above and beyond to ensure you are being update on the status of your pets with photos and texts and most importantly they know how to handle situations or health issues should they arise. No challenge is too difficult for their staff. You can rest easy knowing your pets are being loved when they are away from you. Do not hesitate to use WBPS. You will be more than satisfied with their care.
Whenever we are gone, we use Willowbend Pet Sitting and no one has taken better are of our dogs then Muffie and her pet sitters. Reliable, accountable and they love what they do!
Muffie is the absolute BEST!! I went out of town for a week and a half and was nervous as I hadn’t ever left my cat for more than a few days. I was super stressed prior to leaving and Im so glad I called Muffie. She came and met my cat and gave me complete peace of mind that everything would be ok. While I was gone, she gave me updates and sent me pictures and I could tell that my cat, Jordan, was well. My cat is very reserved and extremely skiddish around new people. After a few days, despite my doubt, she opened up and came out to hang with Muffie and even let her pet her. I’m glad that I made this choice because I was not worried at all while I was gone and could enjoy my trip without having to worry about my cats mental or physical condition! I would STRONGLY encourage anyone to go this route whether leaving for a few days or weeks. I’ll never not call Muffie when I have to leave town again! THANK YOU SO MUCH!!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
