Analyzing 6,652,7416.7M ReviewsFor 18,61718.6K Experts
Customers frequently describe Window Repair Group Inc as punctual, communicative, and thorough in handling glass replacements, window adjustments, and seal repairs. They often note fair pricing and efficient service for residential and commercial properties. One criticism involves incomplete repairs and a missed return appointment, which forced the customer to hire another company to finish the job.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
223 Google reviews we collected
Phrases our text analysis found in 191 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 191 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, thorough, and reassuring — highly recommend.”
“Professional , prompt , thorough, reasonable price .”
“Ali has been responsive, detail with services and provides quality work.”
“…ing I manage, to replace any glass that gets cracked, moisture entry, damaged track parts, etc and it’s a smooth process every single time!…”
“Ali came out to assess a leaky window and quickly found the problem — the weep holes (which let water drain out) were closed up.”
“I would definitely recommend them to anyone needing glass replacement services.”
“He explained the fix clearly and even had a backup plan ready in case it didn’t fully solve the leak.”
“They were reliable, efficient, and made the whole process quick and stress-free.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Window Repair Group Inc for 5 kinds of job. Pick one to see what they paid and said.
Ali came out to assess a leaky window and quickly found the problem — the weep holes (which let water drain out) were closed up. He explained the fix clearly and even had a backup plan ready in case it didn’t fully solve the leak. Professional, thorough, and reassuring — highly recommend.
I went with this because they were $100 cheaper per sash than the other company, and they had so many great reviews. They did 7 windows. The windows weren’t fully repaired. I asked them to come back. I wasn’t home at the time. They said they would come back and didn’t show. Now I am calling the other company to come…
had the glass pane in my patio door replaced, and I couldn't be happier with the service. The team came twice—first to take accurate measurements and then to install the new glass. They arrived on time for both visits, were professional and friendly, and did an excellent job. They carefully cleaned up all the broken…
All positive experience with Window Repair Group Inc. Ali came out to my condo to repair a window the same day that I called. He even took off his shoes which is a big deal for me. It took him less than an hour to repair the window and did a fantastic job. Thank you Ali great job!!! I will definitely refer you!!! I was impressed!
The rep came out on day one and took pictures and measurements of fogged patio glass door. Few days later they came and replaced the glass. It took them less than an hour which included setup, installation and clean up afterwards. They also fixed my patio door rollers and now the door slides open like new if not…
We utilize this company for a building I manage, to replace any glass that gets cracked, moisture entry, damaged track parts, etc and it’s a smooth process every single time! The gentleman that comes to the building arrives when scheduled, is communicative of any ordering delays, friendly to our residents and…
| Job | Reviews | Category typical |
|---|---|---|
| Window repair | 35 | — |
| Glass installation | 19 | — |
| Window installation | 10 | — |
| General door repair | 4 | — |
| Skylight repair | 2 | — |
5.0 ★★★★★ 223 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Ali has been responsive, detail with services and provides quality work.
Ali came out to assess a leaky window and quickly found the problem — the weep holes (which let water drain out) were closed up. He explained the fix clearly and even had a backup plan ready in case it didn’t fully solve the leak. Professional, thorough, and reassuring — highly recommend.
I went with this because they were $100 cheaper per sash than the other company, and they had so many great reviews. They did 7 windows. The windows weren’t fully repaired. I asked them to come back. I wasn’t home at the time. They said they would come back and didn’t show. Now I am calling the other company to come back and redo the job that this company did not do. It has been a time drain. They got an extra star for being polite.
Please be honest with your review. I sent you a text saying that previous message was not intended to you and im planning on stopping by around noon to get all issues resolved. You just heard what you wanted to hear. Check your text messages and you will see my text. Work you paid for was completed. You said that you have 7 sashes to be done. We did 7. Later you said that another company quoted you for 12. I was not aware of that.
had the glass pane in my patio door replaced, and I couldn't be happier with the service. The team came twice—first to take accurate measurements and then to install the new glass. They arrived on time for both visits, were professional and friendly, and did an excellent job. They carefully cleaned up all the broken glass before leaving, which I really appreciated. They were reliable, efficient, and made the whole process quick and stress-free. I would definitely recommend them to anyone needing glass replacement services.
All positive experience with Window Repair Group Inc. Ali came out to my condo to repair a window the same day that I called. He even took off his shoes which is a big deal for me. It took him less than an hour to repair the window and did a fantastic job. Thank you Ali great job!!! I will definitely refer you!!! I was impressed!
The rep came out on day one and took pictures and measurements of fogged patio glass door. Few days later they came and replaced the glass. It took them less than an hour which included setup, installation and clean up afterwards. They also fixed my patio door rollers and now the door slides open like new if not better. Both technicians were very knowledgeable, efficient and were very personable. I would and will recommend this guy to anyone who need to replace of fogged windows or any other window work. And I will use them again if needed. They were very responsive and their pricing is competitive.
Thank you for your review. Glad that we were able to make you happy with our services. 🫡💪🏻✅
We utilize this company for a building I manage, to replace any glass that gets cracked, moisture entry, damaged track parts, etc and it’s a smooth process every single time! The gentleman that comes to the building arrives when scheduled, is communicative of any ordering delays, friendly to our residents and completes the work quickly/cleanly. I would highly recommend them and we will continue to make them our first call!
Ali did a fantastic job fixing our Marvin window. Broken shoe and balance tube after many years of cleaning both sides of the window and opening / closing it. Professional , prompt , thorough, reasonable price . He knows it all. Has contact with glass factory if need that too. Can’t DIY these things- call a professional - Ali !
My HOA hired these folks to fix a window between the 2nd and 3rd floors where the glass was separating from the wooden frame. They were EXCELLENT and professional communicators (I work with a lot of repair people) and showed up within a reasonable 2-hour window for both the quote and the repair. They left the repair area tidy after they fixed everything. The price was also fair; they reattached the glass to the frame and recaulked the outside of the window. Would definitely use them again for future repairs. As a board member, I cannot express how much I appreciate clear and professional communication about timing and doing what you say you'll do, for a fair price. Thank you so much!
Thank you Karin. We’re grateful for you taking time to leave a review. It was a pleasure working for you. You made our job easy for us by cooperating in scheduling the work.
I had some casement windows that wouldn't close. I contacted them, they came out a few days later, and in half an hour...problem solved. Very happy with the work, the price, and the customer service. Highly recommend!!
Analyzing 6,652,7416.7M ReviewsFor 18,61718.6K Experts
