Analyzing 6,750,3346.8M ReviewsFor 19,07219.1K Experts

Experts Reviews · Company report
Window Repair Group Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%88+6.2Craft & service penalty88−1.2Momentum penalty69−3.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Window Repair Group Inc

Des Plaines, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 5.0★ from 223 Google reviews

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Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Window Repair Group Inc is better than 92% of auto glass repair.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Window Repair Group Inc is better than 82% of auto glass repair.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Window Repair Group Inc is better than 88% of auto glass repair.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Window Repair Group Inc is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Window Repair Group Inc is better than 69% of auto glass repair.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Window Repair Group Inc is better than 88% of auto glass repair.A
88

Reviews for your job

Customers hired Window Repair Group Inc for 5 kinds of job.

Window Repair Group Inc for window installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Window installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8

All 10 Google reviews tagged “Window installation”

C2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Recommended to me by a builder friend and I’m glad he did. I needed a casement window crank mechanism handle replaced and the window itself realigned. In addition I needed a thermal pane window replaced because the seal had been compromised. From the initial call of inquiry, to the in-person estimate for…

Window installationWindow repair+ Responsiveness+ Punctuality+ Quality
april2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called about my picture window, they came measured and replaced it quickly and sufficiently. I’m more than completely satisfied … thank you gentlemen so very much for working with me and completing the work for me.

Window installationWindow repair+ Responsiveness+ Punctuality+ Quality
JanisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Window Repair Group is beyond professional! Abdullah is the gentleman that replaced a window in our kitchen that no other company was able to do. I highly recommend this company and their professionalism and the way they cleaned up is like. I other. 5+ stars for this man!!

Window installation+ Responsiveness+ Punctuality+ Professionalism
Lana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jorge was on time, clean, and professional. They made the inconvenience of having a broken window as painless as possible. Also the price was very reasonable!

Window installationWindow repair+ Punctuality+ Quality+ Professionalism
Jorge2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend this company if you do not want to spend alot of money buying new windows . they do window repairing and is a great way to not only save money but also help fix any wi dow problem you might have. Rotted wood windows are always fixable with this company and also have great reasonable prices. 10/10 ☝👏👍👌

General door installationGeneral door repairGlass installation+ Responsiveness+ Punctuality+ Quality
Antar8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They came in, did the repair in less then 1 hr. Thank you!

Window installation+ Value
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Awesome Job on my window. Thanks!

Window installation+ Responsiveness+ Punctuality+ Quality
EldarLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great priceSkylight repairWindow installationGeneral door repair
Francina4 years ago★★★★★

Rating only, no written review.

Window installationWindow repair+ Responsiveness+ Punctuality+ Quality
Joanna5 years ago★★★★★

Rating only, no written review.

Window installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 75%Reasonable 25%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Window repair35—
Glass installation19—
Window installation10—
General door repair4—
Skylight repair2—

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