Pest control service · Victorville, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#261 of 315 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 17%
4.9★★★★★132 Google reviews · 12 photos
98%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
8.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate WK Pest Solutions 4.9 out of 5 based on 132 reviews, with the owner responding to all comments. Customers frequently cite punctuality, professional communication, reasonable pricing, and effective elimination of pests like ants, spiders, and mice. Recurring themes include clear explanations of services and flexible scheduling. The primary criticism involves allegations of unsafe driving habits by company vehicles, including excessive speed and aggressive lane changes on local roads.
Google rating: 4.9 out of 5 from 132 reviews (98% five-star).
Reviews on this page: 132 Google reviews (113 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 5, 2026.
Service: Pest Control Service serving Victorville, California.
Data from Google, last updated November 5, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
WK Pest SolutionsPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.WK Pest Solutions: 86/100 on this factor. Category median: 94.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.WK Pest Solutions: 67/100 on this factor. Category median: 93.B
67
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.WK Pest Solutions: 99/100 on this factor. Category median: 96.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.WK Pest Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.WK Pest Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.WK Pest Solutions: 100/100 on this factor. Category median: 96.A
100
Bar = this company · dark tick = category median.
Star ratings
132 Google reviews we collected
4.9of 5
5 stars12998%
4 stars00%
3 stars00%
2 stars11%
1 star22%
Praise vs complaints
Phrases our text analysis found in 113 written reviews
99%praise
Praise24599%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6225%
Speed & response4317%
Quality & results4117%
Would recommend4117%
Price & value3113%
Honesty & trust177%
Communication125%
What customers talk about
We read 113 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are extremely professional, always on time, and very knowledgeable about what they do.”
“From the very first call, they have been professional, responsive, and extremely knowledgeable.”
“I had an amazing experience with WK Pest Solutions!”
“Horrible advertising.”
“10/10 would recommend to anyone looking for pest solutions.”
“Their pricing is fair and very reasonable for the quality of work they provide.”
“I really appreciated their honesty, they explained everything clearly and didn’t try to upsell unnecessary services.”
“They took the time to explain the entire process, answered all of my questions, and made me feel confident that the issue would be handled properly.”
People customers mention
Bill15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired WK Pest Solutions for 8 kinds of job. Pick one to see what they paid and said.
MMattLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★
UPDATE*
I dont know what i did, but they cut off all communication with me and my wife. Won't take any of my attempts at contacting them. Took it down to a 2 stars cuz they were good while we had them.
+ Responsiveness+ Punctuality+ Quality
AAmber3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
WK Pest Solutions is outstanding! They are extremely professional, always on time, and very knowledgeable about what they do. I really appreciated their honesty, they explained everything clearly and didn’t try to upsell unnecessary services. Their pricing is fair and very reasonable for the quality of work they…
AArlicia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I had an amazing experience with WK Pest Solutions! From the very first call, they have been professional, responsive, and extremely knowledgeable. They took the time to explain the entire process, answered all of my questions, and made me feel confident that the issue would be handled properly. I highly recommend…
EEdgar2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
If you’re in Apple Valley or anywhere in the High Desert and need pest control, I can’t recommend these guys enough. Their customer service is top-tier and their communication is excellent — they contact you to schedule, show up on time, and make the whole process easy.
They’re friendly, knowledgeable, and take time…
AAprilLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Best Pest Control company. Affordable, fits your schedule and great customer service.
AarmychiefretLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Been with WK solutions for a few years. They do a great job at a reasonable price. Very professional, easy to work with. Before WK, we had black and red ants everywhere. WK fixed that , haven't seen ants since.
Recommend WK very strongly. Thanks guys for keeping our house bug free.
Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Mr.Dunbar is a scholar and a gentleman. Appreciate his time
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you for sharing your kind words about Mr. Dunbar. We're delighted to know you appreciated his professionalism and the time he spent with you. Your feedback means a lot to us at WK Pest Solutions.
M
Matt BoogerLocal Guide · 22 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
UPDATE*
I dont know what i did, but they cut off all communication with me and my wife. Won't take any of my attempts at contacting them. Took it down to a 2 stars cuz they were good while we had them.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 2 months ago
Thank you for sharing your feedback, Matt. It's concerning to hear about your experience with communication, and we understand how important it is to feel supported throughout the process. Your comments are appreciated and will be taken into consideration as we continuously work to improve our service.
A
Amber Bell3 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
WK Pest Solutions is outstanding! They are extremely professional, always on time, and very knowledgeable about what they do. I really appreciated their honesty, they explained everything clearly and didn’t try to upsell unnecessary services. Their pricing is fair and very reasonable for the quality of work they provide. It’s hard to find a company that is reliable, trustworthy, and priced right, but WK Pest Solutions checks all the boxes. I highly recommend them!
Response from the owner · 2 months ago
Thank you so much for sharing your positive experience and for highlighting our professionalism, clear communication, and fair pricing. It’s wonderful to know that you found our team reliable and trustworthy. Your recommendation means a great deal, and your feedback is truly appreciated by everyone at WK Pest Solutions.
A
Arlicia2 reviewsiTotal number of Google reviews Arlicia has written across all businesses on Google Maps, not just this one.
I had an amazing experience with WK Pest Solutions! From the very first call, they have been professional, responsive, and extremely knowledgeable. They took the time to explain the entire process, answered all of my questions, and made me feel confident that the issue would be handled properly. I highly recommend WK Pest Control. Great service, great communication, and real results.
Response from the owner · 2 months ago
Thank you so much for sharing your wonderful feedback, Arlicia. It’s great to hear that you felt well informed and supported throughout the process. Your kind words about our professionalism and communication truly mean a lot to the team. We appreciate your recommendation and are glad you had such a positive experience with us.
E
Edgar Ayala Ortiz2 reviewsiTotal number of Google reviews Edgar has written across all businesses on Google Maps, not just this one.
If you’re in Apple Valley or anywhere in the High Desert and need pest control, I can’t recommend these guys enough. Their customer service is top-tier and their communication is excellent — they contact you to schedule, show up on time, and make the whole process easy.
They’re friendly, knowledgeable, and take time to educate you on what you’re dealing with and what the best solutions are. Best of all, they’re honest and transparent — no pressure, no upselling, just what you actually need. 10/10.
Response from the owner · 2 months ago
Thank you so much for sharing your experience and for highlighting the aspects of our service that stood out to you. It's wonderful to know that our efforts to provide clear communication, professionalism, and honest solutions made a positive difference. Your recommendation means a lot to the team.
A
April MarieLocal Guide · 21 reviewsiTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Best Pest Control company. Affordable, fits your schedule and great customer service.
Response from the owner · 9 months ago
Thank you so much for your kind words, April Marie. It’s wonderful to hear that you found our services affordable and convenient, and that you had a positive experience with our customer service. Your feedback means a lot to us.
A
armychiefretLocal Guide · 17 reviewsiTotal number of Google reviews armychiefret has written across all businesses on Google Maps, not just this one.
Been with WK solutions for a few years. They do a great job at a reasonable price. Very professional, easy to work with. Before WK, we had black and red ants everywhere. WK fixed that , haven't seen ants since.
Recommend WK very strongly. Thanks guys for keeping our house bug free.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Ant extermination, Bug & insect extermination, General pest inspection, Spider extermination
Response from the owner · 2 months ago
Thanks armychiefret for the wonderful review of WK Pest Solutions. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
C
Chris Bell4 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Professional, punctual and knowledgeable. The service we received from WK Pest exceeded our expectations. Highly recommend.
Response from the owner · 9 months ago
Thank you, Chris, for sharing your positive experience and kind words about our team. It’s wonderful to know that our professionalism and expertise made a difference and that we could exceed your expectations. Your recommendation means a lot to us.
D
Diego Pena5 reviewsiTotal number of Google reviews Diego has written across all businesses on Google Maps, not just this one.
Amazing service!! 10/10 would recommend to anyone looking for pest solutions. My house has been free of pest since i started with WK!!!
Response from the owner · 9 months ago
Thank you so much for sharing your experience and recommending WK Pest Solutions. It's wonderful to hear that you've been satisfied with the results and that your home has remained pest-free. Your feedback means a lot and motivates the team to continue delivering excellent service.
D
Debbie Nichols3 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Amazing customer service. They go over and beyond to fix the bug problem. They are very knowledgeable and well priced. I would highly recommend.
Response from the owner · 9 months ago
Thank you so much for your kind words, Debbie. It's wonderful to hear that you found our team knowledgeable and that you felt well taken care of throughout your experience. Your recommendation means a lot and is truly appreciated.
