Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate this Apex towing service five out of five stars based on 632 reviews. Customers frequently praise the punctuality of drivers, who often arrive faster than estimated, along with clear communication and careful vehicle handling. While most experiences are positive, a small number of low-star reviews cite difficulties reaching the company by phone or email and express dissatisfaction with the handling of specific towing requests.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
632 Google reviews we collected
Phrases our text analysis found in 533 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 533 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Chris texted me with an ETA and when he arrived he was friendly, respectful, and efficient.”
“Chris met me promptly and took great care of our car and the tow process.”
“I highly recommend them to anyone in need of a tow.”
“Unfortunately, I would not recommend this company based on our experience.”
“It’s refreshing to receive such reliable and exceptional service.”
“Unfortunately, the charging station was not working, leaving us stranded again.”
“They are quick to respond , very reasonably priced and have very courteous folks helping you, call them with confidence!”
“He arrived quickly, kept me informed throughout the process, and was genuinely pleasant to talk to.”
“I highly recommend WTF Towing to anyone who needs reliable and courteous service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Chris met me promptly and took great care of our car and the tow process.Dealer paid so I’m not sure of the price.
I had trouble with my car spontaneously not starting and had to get it towed to a nearby dealership. After I put in my request, they were very quick to respond. Chris texted me with an ETA and when he arrived he was friendly, respectful, and efficient. He handled my car with care and got it to the dealership with no…
Excellent Towing Service! Outstanding customer service from start to finish! The towing service was quick, friendly, and extremely efficient. They made a stressful situation so much easier with their professionalism, positive attitude, and prompt response. Everything was handled smoothly and with great care. It’s…
I want to thank Chris, the tow truck driver that was quick and efficient with putting the car on the lift and getting myself and daughter home safely. He was such a sweetheart. May he be blessed.
Richard was amazing, we got his help from USSA insurance. Very nice and efficient
Prompt and reliable towing service! Chris was courteous and efficient. I especially appreciated that he took a photo of my car and sent it to me after delivering it to the auto shop. Great communication and excellent service. Thank you, Chris!
5.0 ★★★★★ 632 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Chris met me promptly and took great care of our car and the tow process.Dealer paid so I’m not sure of the price.
I had trouble with my car spontaneously not starting and had to get it towed to a nearby dealership. After I put in my request, they were very quick to respond. Chris texted me with an ETA and when he arrived he was friendly, respectful, and efficient. He handled my car with care and got it to the dealership with no issues. I would absolutely use these guys again!
Alivia, we are glad Chris texted you that ETA and handled your car with care! We got ya anytime you need us again.
Excellent Towing Service! Outstanding customer service from start to finish! The towing service was quick, friendly, and extremely efficient. They made a stressful situation so much easier with their professionalism, positive attitude, and prompt response. Everything was handled smoothly and with great care. It’s refreshing to receive such reliable and exceptional service. I highly recommend them to anyone in need of a tow. Thank you for going above and beyond!
Sasha, making a stressful situation easier is the whole reason we do this! Thank you for the kind words and the recommendation.
I want to thank Chris, the tow truck driver that was quick and efficient with putting the car on the lift and getting myself and daughter home safely. He was such a sweetheart. May he be blessed.
What a sweet review, thank you! We will let Chris know you called him a sweetheart, and we are glad he got you both home safe.
Richard was amazing, we got his help from USSA insurance. Very nice and efficient
Milania, nice and efficient is Richard all over! So happy he was there when you needed a hand.
Prompt and reliable towing service! Chris was courteous and efficient. I especially appreciated that he took a photo of my car and sent it to me after delivering it to the auto shop. Great communication and excellent service. Thank you, Chris!
Thelma, thank you for the 5 star review!
Grayson arrived very quickly. He was friendly, knowledgeable and helpful. He took time to look over my vehicle and even suggested what the issue might bed. He was also very sweet to my grandson who wanted to watch the tow truck. His attitude and energy totally brightened a stressful situation. Thank you!
Jaime, we are so glad Grayson got to you quick and took the time to look things over for you! We will let him know he brightened up a stressful day for you and your grandson, thank you!
Richard provided 5 star services. I would call WTF anytime I was on the side of the road
Sage, we are happy to hear Richard took such good care of you! Anytime you find yourself on the side of the road, we have got your back!
Grayson is top tier. Got to me faster than the estimated time. Was extremely helpul with my cars issues and the towing 10/10 recommend!
Top tier is high praise, and we will make sure Grayson hears it! Glad he beat the estimated time and helped you sort out the car trouble, thank you for the recommendation!
Chris with WTF Towing did an excellent job today! He arrived quickly, kept me informed throughout the process, and was genuinely pleasant to talk to. Great communication, excellent customer service, and an all-around positive experience.
Keith, we are glad Chris got to you quick and kept you in the loop the whole way! Great communication is what he does best, thank you for the kind words!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
