Experts Reviews · Company report
WyattWorks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty94−0.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

WyattWorks

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,683 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.WyattWorks is better than 88% of drain cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.WyattWorks is better than 85% of drain cleaning services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.WyattWorks is better than 94% of drain cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.WyattWorks is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.WyattWorks is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.WyattWorks is better than 74% of drain cleaning services.B
74

Reviews for your job

Customers hired WyattWorks for 8 kinds of job.

WyattWorks for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.115
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 115 Google reviews tagged “Drain cleaning” · showing 40

Danny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 17 hours ago★★★★★

Brenden was exceptional. Very professional, knowledgeable and very respectful of the customer and our property. He's exceptional in the field of customer service...

Paid $1–200Great priceDrain cleaning
PriscillaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Joe and Sam came out and repaired a leak in the crawlspace that was occurring due to a blockage. They cleared the blockage and replaced some old cast iron pipe with pvc and cleaned up the bathtub which had backed up. Kudos! They also gave us information for crawlspace maintenance and set us up to have camera…

Paid $1,200–1,400Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Stephen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fantastic. Very personable, thorough, and explained everything clearly. 2nd review - even better. Brenden, Drew, and Ismail (may be getting that name wrong) are absolute rockstars. Those gentlemen are all Five Star. First Class WyattWorks!!!!!

Paid $1–200Great priceDrain cleaning
Ronald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The experience could not have been better from the beginning. All staff were very polite. The technician succeeded in clearing my shower, drain where two others had failed.

Paid $1–200Great priceDrain cleaning
wendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brenden did an excellent job. He was friendly and experienced!

Paid $1–200Reasonable priceDrain cleaning
Dylan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brenden came out to clear a clogged drain that had been an issue for awhile. He was very efficient, knowledgeable, and happy to help. We were very satisfied with the work he did and with kindness while doing it. Would highly recommend WyattWorks for your plumbing needs!

Paid $1–200Great priceDrain cleaning
WilliamLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Incredible same-day service! I called in with a clogged washer/dryer drain pipe, and they dispatched Brenden out right away. He was friendly, informative, and fixed the issue in no time. Fantastic experience!

Paid $1–200Great priceDrain cleaning
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brenden did an excellent job with our plumbing issues. He was on time and was very knowledgeable and respectful. He answered all my questions and we had great conversation. I would highly recommend him!

Paid $1–200Great priceDrain cleaning
Danielle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

After hits and misses with other plumbing companies, I have finally found our go to! Scheduling was efficient using an AI assistant. The window was the entire day which for some may be hard to manage but no issue for my schedule. Communication thru text was outstanding in letting me know when Brenden was on his…

Paid $1–200Great priceDrain cleaning
Joel11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brenden tech from Wyatt Works plumbing was excellent He was able to clean our washing machine drain He was friendly and knowledgeable

Paid $1–200Reasonable priceDrain cleaning
Connor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brendan was nice, extremely professional and was able to complete the job in a timely fashion.

Drain cleaning
JonLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

WyattWorks has quickly become our go-to plumbing service. Brenden was out today for a clogged sink I'd tried all of the usual home remedies for. He was out within maybe an hour of my initial call for service, was friendly and respectful of our home, and took care of the issue quickly and reasonably with no up-selling.

Reasonable priceDrain cleaning
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brenden was punctual, courteous, polite, helpful, and quick to resolve our issue (clogged drain). He also gave us some tips to help prevent future incidents. We highly recommend and will definitely use them in the future if needed. Great job!

Drain cleaning
M5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brenden was excellent and very knowledgeable. He did an outstanding job. I would hire him & Wyatt works plumbing again

Paid $400–600Great priceDrain cleaning
Sarah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wyatt Works is the best! Great communication, reliable technicians and all around easy to work with. Brenden was our technician this most recent service call and went above and beyond to clear out the kitchen sink water line.

Paid $1–200Great priceDrain cleaningGarbage disposal repair
Mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Turned out to be a tough job, tech worked through the issues until he had the answer. Greatly appreciate his efforts. Highly recommend

Paid $400–600Great priceDrain cleaning
Dawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brenden was at my home within 45 minutes of calling for an appointment. He was very friendly. He clearly communicated what he would be doing and cleaned up when the job was complete.

Paid $1–200Drain cleaning
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I would highly recommend Wyatt Works! I had a water leak, called them up, spoke to someone within 30 seconds & they sent a technician out super fast to access my problem. The tech was named Brenden who was quick, professional and knowledgeable! I will be calling them again. -Jason

Paid $1–200Great priceDrain cleaningPlumbing pipe repair
Max3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It was awesome. , Brenden was super nice and knowledgeable and he got the problem addressed and resolved quickly . Call and resolved within 2 hours , great experience

Paid $1–200Great priceDrain cleaning
Alexandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brenden Went above and beyond Explained everything, super friendly He came in record time, which we really appreciated, since we have a newborn. Highly recommend !!!!

Great priceDrain cleaningPlumbing pipe repair
EstiLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The best experience! Brenden was fantastic! He quickly diagnosed and fixed my clogged washer drainage pipe, and the whole experience was smooth from start to finish. He was professional, knowledgeable, and incredibly friendly. He even went above and beyond by taking the time to interact with my busy three-year-old,…

Paid $1–200Great priceDrain cleaning
coleman7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brenden was an absolute master at unclogging our drains! He was, by far, the most professional, courteous, and polite technician we’ve ever had come through our door. He took the time to explain everything, worked efficiently, and treated our home with respect from start to finish. The service exceeded every…

Customer photo from coleman's review
Paid $1–200Great priceDrain cleaning
T2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service. On time, professional and personable. Would use again. Made sure area was clean and everything worked.

Paid $1–200Great priceDrain cleaning
Jenny11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brendan was kind and respectful to me. Reviewing everything before and after service so I had confidence in my choices and his ability.

Paid $1–200Reasonable priceDrain cleaningFaucet repair
HarrisonLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

For months I’ve heard the WyattWorks ”$93 or It’s Free” drain cleaning commercial on the radio. I’ll admit, I always wondered if it was too good to be true. Last night my washing machine drain backed up. I tried everything I could to clear it myself, but nothing worked. Finally, I decided to give the $93 or It’s…

Paid $1–200Great priceDrain cleaning
Lauren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Incredible service from start to finish. Such friendly and knowledgeable staff! We have had issues with our plumbing for years and Brenden was incredible at getting to the root of the problem. Highly recommend!! Best experience we have ever had with a plumbing company.

Paid $400–600Reasonable priceDrain cleaningSewer cleaning
Liping4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Brendon is very friendly and knowledgeable. Was able to Solve the problem quickly.

Drain cleaning
Chacora2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Wonderful experience. My issue was resolved quickly and Brenden was a pleasure to work with. Took his time and was very nice.

Paid $1–200Great priceDrain cleaning
Joseph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brenden Stell called to confirm he was on the way, and arrived on time. He was very efficient, professional and friendly. We very much enjoyed his service call and would request him for future needs. We now have our plumber!

Paid $1–200Drain cleaning
CharlesLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

WW was awesome, I called them 2 hours ago about my sink being backed up, scheduling was easy, communication was solid. Brenden was at my home within the hour (I wasn't even in a rush, they were just quick), polite and professional, was able to snake the line successfully, double checked a couple of angles to make…

Paid $1–200Reasonable priceDrain cleaning
Charlin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super easy to get an appointment, good communication, timely, great service and professional people. Brenden did a great job and left it nice and clean when they were done.

Paid $1–200Reasonable priceDrain cleaning
tierra11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very knowledgeable and professional . My professional tech Brendan was very informative

Drain cleaning
Quoc5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brendan was very professional and polite. Talked us through what he was gonna do to unclog the draining pipe that’s inside the wall for our washing machine. It was our first experience with Wyatt Works Plumbing and I can honestly say it was a very positive one. Highly recommend them for your plumbing needs. I will…

Great priceDrain cleaning
Kathy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brendon was on time and efficient. He was pleasant and cleaned up after himself. Great job.

Paid $1–100Great priceDrain cleaning
Brooke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These guys are awesome. I’ve heard them for plumbing and electrical. What I like: Professional team members Responsive service They get the job done They don’t cut corners to make it cheap: they do the right thing for the price that is correct I don’t need follow-ups because they get it right the first time They…

Reasonable priceDrain cleaningOutdoor plumbing system repair
Ben6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Wyatt Works has been the best service company I have ever dealt with. From Joe in the call center and the 2 technicians Brenden and Brian their professional service make this the experience ever. I highly recommend!

Paid $1–100Great priceDrain cleaningSewer cleaning
Kimberly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brenden was amazing and so professional and friendly fixed everything and explained everything i needed to know

Drain cleaningSewer cleaning
Nate8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brenden was excellent from beginning to end. He arrived on-time and was polite and respectful. We shared great conversation. He was very knowledgeable and explained things he was doing very clearly. He's a great young man and WyattWorks is lucky to have him on board. I highly recommend their services. Thank you!!!!

Paid $1–100Great priceDrain cleaning
Russell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Prompt friendly service.

Drain cleaning
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brendan came out and was very friendly and personable. He explained what he was going to do or the possible options for the problem. He then was able to diagnose the problem and correct it. Thank you Brendan.

Paid $1–100Great priceDrain cleaning

Show more drain cleaning reviews (75 more) →

Price

$410-18% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 50%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair123$353–$1.4k
Drain cleaning114$248–$593
Plumbing leak detection92$205–$630
Toilet repair82$239–$680
Plumbing leak repair74$248–$793
Water heater installation63$1.2k–$2.5k
Faucet installation50$340–$867
Faucet repair47$228–$585

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