Experts Reviews · Company report
WyattWorks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty94−0.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

WyattWorks

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,683 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.WyattWorks is better than 88% of drain cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.WyattWorks is better than 85% of drain cleaning services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.WyattWorks is better than 94% of drain cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.WyattWorks is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.WyattWorks is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.WyattWorks is better than 74% of drain cleaning services.B
74

Reviews for your job

Customers hired WyattWorks for 8 kinds of job.

WyattWorks for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$366–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 43 Google reviews tagged “Outdoor plumbing system repair” · showing 20

AidaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Great workers. Diligent, respectful and knowledgeable workers. I'm completely satisfied with Dawson, the Electrician and Eric, the Plumber. I highly recommend these guys at Wyatt Works Plumbing. Samuel was very helpful working with Dawson. Great guys.

Reasonable priceWater heater installationShower installationOutdoor plumbing system repair
AymanLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Man where do I start.. from Courtney answering our calls pleasantly and directing us to who we need to speak to - to Joe who handled our appointment and helped us with the financials and sharing his expertise when we needed it - to Ben the manager, who pulled with a smile and gave us multiple quotes WITH financing…

Customer photo from Ayman's review
Paid $2,000+Reasonable priceOutdoor plumbing system repair
Colin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We were provided excellent service and a fair price. Our technician Hunter went the extra mile to track down the required parts to make sure the multiple projects needed were completed in a timely manner. He also provided some really valuable insight on future work that we are considering and I can confidently say…

Faucet repairOutdoor plumbing system repair
Tanya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Phillip Lardieri was the best! We had such a disaster out here and he was patient and professional and really made me very happy

Paid $2,000+Great pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
Brooke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These guys are awesome. I’ve heard them for plumbing and electrical. What I like: Professional team members Responsive service They get the job done They don’t cut corners to make it cheap: they do the right thing for the price that is correct I don’t need follow-ups because they get it right the first time They…

Reasonable priceDrain cleaningOutdoor plumbing system repair
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The service I received was prompt, reasonable, and professional. I will definitely use WyattWorks for my plumbing needs in the future and highly recommend if you need experienced professionals!

Paid $100–200Great priceOutdoor plumbing system repair
AlanLocal Guide · 161 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

The customer service and scheduling was top notch. They did re-schedule a couple of times, but great communication. Price was too high for us to afford though!

Paid $1,000+OverpricedDrain cleaningPlumbing pipe repairSewer cleaning
TravelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I wanted to say that Wyatt works was absolutely amazing! Elijah Caleb, and Reagan for the politest set of labor workers that I think I have met in my 50 some years! The work they did was awesome, clean, and very efficient, I would highly recommend this business to anybody with plumbing issues from the simplest job to the biggest of jobs

Paid $1,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repairSewer repair
AlfredLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

From the very first visit, he was friendly, courteous, and genuinely invested in understanding the problem before offering any solutions. He took the time to clearly explain the pros and cons of each option, making it easy to make informed decisions. Throughout the process, Brett kept me updated regularly and…

Paid $200–300Great priceWater heater installationPlumbing leak detectionOutdoor plumbing system repair
Harry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great company to call for all your plumbing needs ! Great personnel ! Fair price, Fantastic service !! 2-Lift stations replaced and upgraded.

Paid $1,000+Reasonable priceOutdoor plumbing system repair
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Bret came out on short notice to fix a hole in an old pipe behind my kitchen sink. He was very knowledgeable and friendly. He made sure to account for everything necessary and was able to complete the job same day. Can't recommend enough.

Paid $1,000+Great pricePlumbing pipe repairOutdoor plumbing system repair
NoLa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Marshall was great! He was able to figure out our issue and resolve it, even though it was in a hard to get to spot. He cleaned up and provided great customer service. Go Duke! Just kidding

Plumbing leak detectionOutdoor plumbing system repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Just as my brother told - they do what they say when they say it - I feel I am dealing with people of high integrity and exceptional quality

Plumbing leak detectionOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Patrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh came in listened and explained. Great overall first meeting with him

Shower installationOutdoor plumbing system repair+ Responsiveness+ Professionalism
Blake4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Knowledgeable, professional, timely. Thomas and Malachi were awesome!! Gave me options, offered suggestions without being pushy. Explained the process fully. Looking forward to working with them on my current project!!

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Don3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent work. Professional.

Faucet installationFaucet repairOutdoor plumbing system repair+ Quality+ Professionalism
Bobby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding service call! Determined the problem and resolved within a short time! Professional and courteous technicians!!

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
CharlotteLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good company to do your plumbing jobs. Good workers. Dan does a good job with the hyrdo-jet and locating our plumbing problem. Luke does a great job with the actual sewer repair. He teaches the younger generation.

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Quality+ Professionalism
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike came out with haste when a landscaper hit our water main. He gave us a great price for the services needed. Even after having to run back to the warehouse for the proper materials, the entire job was done in under an hour. Quick fix for such a big job that could be a huge problem. He totally saved the day and I…

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Quality+ Value
ChristineLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a blockage 50+ feet from the drain clean out. They were able to unlock with equipment that did not damage the pipes or require them to dig up the yard. They allowed us to inspect the pipes with their drainage camera system. Their professionalism and timeliness saved us money and undue stress. Another amazing experience with the Wyatt Works team.

Outdoor plumbing system repairDrain cleaning+ Responsiveness+ Quality+ Professionalism

Show more outdoor plumbing system repair reviews (23 more) →

Price

$410-18% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 50%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair123$353–$1.4k
Drain cleaning114$248–$593
Plumbing leak detection92$205–$630
Toilet repair82$239–$680
Plumbing leak repair74$248–$793
Water heater installation63$1.2k–$2.5k
Faucet installation50$340–$867
Faucet repair47$228–$585

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