Experts Reviews · Company report
WyattWorks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty94−0.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

WyattWorks

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,683 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.WyattWorks is better than 88% of drain cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.WyattWorks is better than 85% of drain cleaning services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.WyattWorks is better than 94% of drain cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.WyattWorks is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.WyattWorks is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.WyattWorks is better than 74% of drain cleaning services.B
74

Reviews for your job

Customers hired WyattWorks for 8 kinds of job.

WyattWorks for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.123
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 123 Google reviews tagged “Plumbing pipe repair” · showing 20

PriscillaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Joe and Sam came out and repaired a leak in the crawlspace that was occurring due to a blockage. They cleared the blockage and replaced some old cast iron pipe with pvc and cleaned up the bathtub which had backed up. Kudos! They also gave us information for crawlspace maintenance and set us up to have camera…

Paid $1,200–1,400Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
DianeLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

You guys were great!! Such awesome customer service from Brenden and Cole. Thank you so much for fixing my clog!! What a relief. I just felt bad you had to come out 3 times, but you still only charged the one fee!! Most excellent. Will definitely call you guys again if something else happens. Thank you so much!!!

Paid $1–200Great pricePlumbing pipe repair
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I would highly recommend Wyatt Works! I had a water leak, called them up, spoke to someone within 30 seconds & they sent a technician out super fast to access my problem. The tech was named Brenden who was quick, professional and knowledgeable! I will be calling them again. -Jason

Paid $1–200Great priceDrain cleaningPlumbing pipe repair
Alexandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brenden Went above and beyond Explained everything, super friendly He came in record time, which we really appreciated, since we have a newborn. Highly recommend !!!!

Great priceDrain cleaningPlumbing pipe repair
Dave9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a very good service experience with Philip for a plumbing issue. He was extremely thorough and patient in diagnosing the problem and offering options for fixing that and another issue discovered, including waiting to come back the next day so he could pick up a better quality part. Great communication throughout the process.

Reasonable pricePlumbing pipe repairFaucet repair
VirginiaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hunter went above and beyond to fix our leaking pipe. Scheduling was easy and timely. Wound definitely recommend.

Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I can’t say enough good things about the service I received from Wyatt and the service tech Ben S. He was professional, courteous and an extreme problem solver when it came to our complexing issue. He pragmatically addressed every possible cause and found the problem and resolved the issue when others did not! I…

Plumbing pipe repair
Tanya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Phillip Lardieri was the best! We had such a disaster out here and he was patient and professional and really made me very happy

Paid $2,000+Great pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
RyanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Omario came out, was incredibly knowledgeable and courteous. Upfront quote and diagnosis was a breath of fresh air. After he cut open the drywall in the master bath and garage he found the exact issue, was able to draw up a replacement line quote for my rusted valves and out of code Plex (house was made in the 80's)…

Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
G11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Did a non-standard job right the first time.

Reasonable pricePlumbing leak detectionPlumbing pipe repair
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had Dawson Weathers for electric and Brett Roy for plumbing. Both were true professionals and gentlemen. They were scheduled for the same time in the morning and finished a few hours later within minutes of one another fixing some open items in our home (bad switches and an over-pressured water supply causing water…

Reasonable pricePlumbing pipe repairWater heater repairService not listed
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brenden from WyattWorks did a fantastic job. He was professional, great with my kids and dog, listened to my plumbing issue and was diligent in troubleshooting it. The problem was resolved and he genuinely cared about making sure I was satisfied with the solution. I will be using WyattWorks again!

Paid $1–100Great priceDrain cleaningPlumbing pipe repair
AlanLocal Guide · 161 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

The customer service and scheduling was top notch. They did re-schedule a couple of times, but great communication. Price was too high for us to afford though!

Paid $1,000+OverpricedDrain cleaningPlumbing pipe repairSewer cleaning
Pauline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience! Pablo was honest, and as a single parent on a tight income he understood. Helped get my busted pipe fixed same day. Thank you.

Customer photo from Pauline's review
Paid $400–500Reasonable pricePlumbing pipe repairPlumbing leak repair
KarenLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I'm very pleased with the service I received from Wyatt Works Plumbing. Phillip 's punctuality, professionalism & communication regarding my repair was exceptional!

Paid $500–600Reasonable pricePlumbing pipe repair
GregoryLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Once again wyatt works did an amazing job. Had to have a valve replaced for our washing machine. Excellent work and top notch service. Thank you wyatt works

Paid $200–300Great pricePlumbing pipe repair
TravelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I wanted to say that Wyatt works was absolutely amazing! Elijah Caleb, and Reagan for the politest set of labor workers that I think I have met in my 50 some years! The work they did was awesome, clean, and very efficient, I would highly recommend this business to anybody with plumbing issues from the simplest job to the biggest of jobs

Paid $1,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repairSewer repair
Ane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very efficient, knowledgeable, polite and communicative

Reasonable pricePlumbing pipe repairPlumbing leak repair
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a burst pipe in my laundry room due to a snowstorm followed by extremely low temperatures. Ben and Seth were at the house, amazingly, within a few hours even with the extra high volume due to the storm and cold. Super friendly guys. They explained everything they were going to do and were able to finish…

Paid $1,000+Reasonable pricePlumbing pipe repair
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brett was prompt, professional and thorough. He answered all questions, made certain I understood options and delivered great customer service.

Paid $1,000+OverpricedPlumbing leak detectionPlumbing pipe repairFaucet installation

Show more plumbing pipe repair reviews (103 more) →

Price

$410-18% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 50%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair123$353–$1.4k
Drain cleaning114$248–$593
Plumbing leak detection92$205–$630
Toilet repair82$239–$680
Plumbing leak repair74$248–$793
Water heater installation63$1.2k–$2.5k
Faucet installation50$340–$867
Faucet repair47$228–$585

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