Experts Reviews · Company report
WyattWorks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty94−0.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

WyattWorks

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,683 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.WyattWorks is better than 88% of drain cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.WyattWorks is better than 85% of drain cleaning services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.WyattWorks is better than 94% of drain cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.WyattWorks is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.WyattWorks is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.WyattWorks is better than 74% of drain cleaning services.B
74

Reviews for your job

Customers hired WyattWorks for 8 kinds of job.

WyattWorks for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$417–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 25 Google reviews tagged “Sewer repair”

DougLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Brenden came out this morning and was able to quickly locate the source of our issue. He worked with the team to turn around a quote and get folks scheduled in 2 days for a main sewer line repair. Drew, Ryan, and Elijah came out and cut away a chunk of my driveway too dig down and repair the line. They did a…

Paid $2,000+Great priceSewer repair
LindseyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brenden was wonderful. From the time he approximated his arrival until the time he left, he was hard working, honest and knowledgeable. He fixed out outdoor sewage issue in 100 degree heat and was still pleasant to talk to. The clog was removed so I didn’t have to worry about another overflow and an estimate was…

Paid $1–200Great priceSewer repair
Zach10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Could not have been a better first experience. Brian was absolutely fantastic - on-time, personable, and walked us through what was going on with the sinkhole in our front yard in detail. In addition, he gave us the advice that this was likely a city issue, and provided all of the images & videos of the broken pipe…

Reasonable priceSewer repair
AlanLocal Guide · 161 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

The customer service and scheduling was top notch. They did re-schedule a couple of times, but great communication. Price was too high for us to afford though!

Paid $1,000+OverpricedDrain cleaningPlumbing pipe repairSewer cleaning
TravelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I wanted to say that Wyatt works was absolutely amazing! Elijah Caleb, and Reagan for the politest set of labor workers that I think I have met in my 50 some years! The work they did was awesome, clean, and very efficient, I would highly recommend this business to anybody with plumbing issues from the simplest job to the biggest of jobs

Paid $1,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repairSewer repair
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Storm sewer checked and estimates given

Reasonable priceSewer repair
Markos3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys are awesome. They came when they said they would. They said they charge me only $98. I had a mess backed up sewer , sewage in the basement. They spent four hours working with a snake and then they brought a camera guy and they fixed my problem cleared my sewer and they charged me exactly what they said…

Great priceSewer cleaningSewer repair
Rhonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a must fix and would like to fix issues. Thanks to Seth for helping me with that. They scheduled an appointment at my convenience. Ben was sent out. He was very nice and professional. He worked hard and was finished in no time. Thanks Wyatt Works

Reasonable pricePlumbing pipe repairSewer repair
Tom14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Brian was very professional, personal and courteous. We had a wrong regulator put on by the gas company and he found it and corrected it. He and Clayton, his teammate, were personal and professional. Will definitely keep using them.

Plumbing leak detectionPlumbing leak repairSewer repair
Brian11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Found out the problem. Very professional

Sewer repair+ Responsiveness+ Punctuality+ Quality
CharlotteLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good company to do your plumbing jobs. Good workers. Dan does a good job with the hyrdo-jet and locating our plumbing problem. Luke does a great job with the actual sewer repair. He teaches the younger generation.

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Quality+ Professionalism
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian and another gentleman were at a nearby residence when a sewer backup happened this afternoon. I walked over and asked if they'd mind giving it a look, and they happily stopped in, provided a quote, and repaired the issue. They were very detailed in explaining the issue, careful when working in my home, and…

Sewer repair+ Responsiveness+ Quality+ Value
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good and would use them again

Sewer repair+ Responsiveness+ Punctuality+ Quality
Kathleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

great work, reasonable and professional

Sewer repair
Sue9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Salomon is the ultimate professional. Kind, knowledgeable and very competent! He fixed our issue in a timely manner and provided thorough information.

Sewer repair+ Quality+ Professionalism
MelodyLocal Guide · 134 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent work and was able to explain clearly what needed to be done. Finished ahead of time. I keep using this service for all of our plumbing needs. My house was built in 1962 and I am gradually getting problem piping replaced.

Plumbing leak detectionPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Misty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After several attempts at fixing the issues at our business we called Mike and things were worse than we expected. He was clear and informative about the entire process. Giving complete details and pictures to help explain further before we made decisions about repairs. They worked quick and efficiently even when it…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
DaniloLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would totally recommend using this company to anyone who has a plumbing need! I would give 10 stars, if I could. Seth came out originally to give an estimate and was so thorough assesing the issue. The other 3 companies we received quotes from were at least 4x higher in price and were not as thorough diagnosing…

Sewer repair+ Responsiveness+ Punctuality+ Quality
Danny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called WyattWorks when my other plumbing service hadn't followed up on replacing my sewer ejector pump in over a week. I spoke to WyattWorks and they visited the very next morning, completely installed new pump and wrapped up in under 4 hrs same day. Explained everything to me, gave me 2 options on pricing the…

Sewer repair+ Responsiveness+ Punctuality+ Professionalism
Monica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike and the team at WyattWorks Plumbing were professional, responsive, kind, and affordable. They were a dream to work with and happy to answer all my questions. Completely recommend!

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
ZekeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very Fast service, Tech was there within an hour of the service call and had us working again in just no time

Sewer repair+ Responsiveness+ Punctuality+ Quality
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the 4th time I have used Wyatt works for various plumbing projects and issues throughout my house. I’ve had them install two new outdoor faucets, unclog my sewer and eventually replace the entire sewer line in the house to the street due to a sunken pipe (house is 96 years old) and today had them replace all…

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Becky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is wonderful to do business with!! They also installed my gas line for my new stove!!

Plumbing pipe repairSewer repairService not listed
john3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Sewer repair+ Responsiveness+ Quality+ Professionalism
ObsidianLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repairSewer repair+ Responsiveness+ Punctuality+ Quality

Price

$410-18% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 50%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair123$353–$1.4k
Drain cleaning114$248–$593
Plumbing leak detection92$205–$630
Toilet repair82$239–$680
Plumbing leak repair74$248–$793
Water heater installation63$1.2k–$2.5k
Faucet installation50$340–$867
Faucet repair47$228–$585

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