Experts Reviews · Company report
WyattWorks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty94−0.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

WyattWorks

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,683 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.WyattWorks is better than 88% of drain cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.WyattWorks is better than 85% of drain cleaning services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.WyattWorks is better than 94% of drain cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.WyattWorks is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.WyattWorks is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.WyattWorks is better than 74% of drain cleaning services.B
74

Reviews for your job

Customers hired WyattWorks for 8 kinds of job.

WyattWorks for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 63 Google reviews tagged “Water heater installation” · showing 40

AidaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Great workers. Diligent, respectful and knowledgeable workers. I'm completely satisfied with Dawson, the Electrician and Eric, the Plumber. I highly recommend these guys at Wyatt Works Plumbing. Samuel was very helpful working with Dawson. Great guys.

Reasonable priceWater heater installationShower installationOutdoor plumbing system repair
Marie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Thanks so much for the great work and awesome customer service given to us by Joe, Sammie and Walker.

Paid $2,000+Reasonable priceToilet repairWater heater installationPlumbing leak detection
Christina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Phillip Lardieri was a true professional and did amazing and quick work to get us a new water heater after ours went out impacting our kitchen, bathrooms and laundry room. We are so appreciative to him as well as Sam who assisted and Hunter who did terrific work on a leak months ago. We will keep coming back…

Water heater installationPlumbing leak detection
DeborahLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Grateful for Joe and the team’s quick response to my water heater and disposal breaking! I was amazed to get same day service— they had changed out the gas water heater and garbage disposal in just a few hours. They had to wait to get some parts delivered but they were not idle while they waited. They cleaned up and…

Water heater installationGarbage disposal installation
Johan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My hot water heater failed and I called WyattWorks and they set me up for service the next day. They took all my details and when the technician came out he inspected my old heater and then provided me several options. Eric Irvin was very knowledgeable and friendly. He answered all my questions and helped me make…

Paid $2,000+Reasonable priceWater heater installation
Lisa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Phillip & Micheal did a wonderful job of replacing our water heater and providing us with a thorough assessment of other needs in our house as well. They were efficient, polite, communicative, and kind. Thank you for the great service!!

Paid $2,000+Reasonable priceWater heater installation
MWLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Phillip and the team did a very good job, replaced everything necessary and left the site very clean.

Paid $2,000+Reasonable priceWater heater installation
pat7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast response from the company. Crew was wonderful, friendly, kind, patient, helpful, and respectful. Did their job very well and quickly. They cleaned up after installation. They were very attentive to my little Jaxen which was important to me. I could not have been happier with the crew and company.…

Paid $1,000+Reasonable priceWater heater installation
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

our technician Eric was great. he was very patient and explained everything to us. great attitude and went the extra mile for us. they were on time and fit us into their schedule right away. i will call them again should the need arise

Paid $1,000+Reasonable priceWater heater installation
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Water heater replacement and PRV installation went very smoothly in 2 days from estimate to install. Great people

Paid $1,000+Reasonable priceWater heater installation
MonicaLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Today was a WOW day for me. For years we were taking cold showers and had to reset the water heater every time we wanted to take a shower. Joe is the best plumber ever to me. He explained the hazards and damage of resting all the time and gave us great information on the water heater we had and needed. He gave us…

Water heater installationGarbage disposal repairService not listed
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

WyattWorks was very friendly and professional. Their service technician, Ben, was outstanding. In addition, the company kept me totally informed about when they would be at my home, etc. They listened to me when I was trying to explain our crazy thermal solar issue and offered practical solutions..

Reasonable priceWater heater installation
RyanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Phillip was awesome! Great service, very detailed explanation and communication and no pressure sales at very reasonable prices. Phillip quickly diagnosed what we needed and got the extensive job done same day, thank you!

Water heater installation
Jay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Joe and Isaiah were great on time installation was clean and neat very happy highly recommend.

Paid $1,000+Great priceToilet repairWater heater installation
AlfredLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

From the very first visit, he was friendly, courteous, and genuinely invested in understanding the problem before offering any solutions. He took the time to clearly explain the pros and cons of each option, making it easy to make informed decisions. Throughout the process, Brett kept me updated regularly and…

Paid $200–300Great priceWater heater installationPlumbing leak detectionOutdoor plumbing system repair
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Timely, same day service with great communication and exceptional professionalism. Our technician was friendly and knowledgeable. She went above and beyond with the installation, ensuring a prior mistake in our gas line was corrected. We’re very happy with our new water heater and the service provided from WyattWorks

Reasonable priceWater heater installation
Betty8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Brett and Samuel worked as an efficient team to install my new hot water heater in a very tight spot in my kitchen area. Brett was great at answering my questions. I will definitely call Wyatt Works for all my plumbing needs.

Paid $1,000+Reasonable priceWater heater installationService not listed
TJLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Thank you to WyattWorks and Brett Roy and Elijah for an outstanding installation of my new tankless hot water heater. Clean, detail, oriented, and extremely knowledgeable about the proudct describes the team. Thank you for your personable nature and hard work. I appreciate it!

Paid $1,000+Great priceWater heater installation
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Phillip was very efficient, needed a new water heater, installed in a few hours. Very kind and professional!!

Paid $1,000+Not sureWater heater installation
BruceLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Received quotes for water heater replacement from three, local, highly-rated businesses. I was extremely impressed with the prompt and courteous communication with WyattWorks. Upon my initial consultation with Brett Roy, who was extremely pleasant, professional, and confident in explaining my options, WyattWorks…

Paid $1,000+Reasonable priceWater heater installation
Wallace5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Pablo did a great job installing our new water heater. He got here same day when I called. He examined our old water heater and gave us options to either replace or repair. We followed his guidance and ended up replacing the existing water heater and he was able to do it all in one day. He was great and kept us…

Water heater installation
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brett Roy and Elijah Hackett were fantastic technicians. They were polite, clean, timely, and most importantly effective and knowledgeable regarding our home water tank installations. They advised us of any potential issues and shared the condition of our existing pressure regulator and hot water tanks, ensuring…

Paid $1,000+Reasonable priceWater heater installation
Stephanie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience with WyattWorks installing our new water heater quickly and efficiently. Shannon and Izzy were very professional, knowledgeable, helpful and friendly. Would 100% recommend WyattWorks Plumbing!

Reasonable priceWater heater installation
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service. They came promptly to fix the problem and explained what went wrong.

Great priceWater heater installation
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

We called WyattWorks to provide a quote to install a tankless water heater. They charge $60 for someone to come out to quote, while many other companies do it for free. Once our tech Joe arrived he did a whole inspection of the house in addition to reviewing the tankless water heater request. After inspecting Joe…

OverpricedWater heater installation
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am an electrician who is the head electrician at Stanley Black & Decker site Ferry Cap & Set Screw. The gentleman you sent are very knowledgeable in their job description! Cody and Kevin were the most professional technicians I have met in a long time. I definitely 100% recommend Wyatt Works!!!

Paid $1,000+Reasonable priceWater heater installation
C5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had a hot water heater replaced. Brett Roy and the rest of the team did a great job. Brett took the time to explain my choices and the costs, and to find an option that worked best for my home and my budget. Looking forward to working with Wyatt Works on future projects. Great communication from the entire team.

Water heater installation
Kathleen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What a great company with such professional employees! I would highly recommend them to anyone needing plumbing services!!

Reasonable priceWater heater installation
Debra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben and Phil did a great job completing the last steps of our gas water heater install. I would definitely recommend.

Water heater installation
Ellen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job! Quick to respond to initial call. Gave us options. Excellent service and installed a new tankless water heater the next business day. Highly recommend.

Reasonable priceWater heater installation
RozelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

As usual Wyatt Works did a great job for me. They worked directly with my tenants to schedule the service, showed up on time and called me with several options on my water heater. Replaced the unit the same day and CLEANED UP! Great job guys!!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Jack7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh is a top professional focused on delivering the product that the customer pays for! He is first class!! Jack Nale

Water heater installation+ Responsiveness+ Punctuality+ Professionalism
H7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian did a great job. Friendly, on time, professional. Definitely recommend!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Ken5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian provided very professional service.

Water heater installation+ Professionalism
Donna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technicians, Logan and Malachi, were professional and knowledgeable. They kept us informed of the repair and their progress. I would highly recommend this business and their

Water heater installation+ Responsiveness+ Punctuality+ Quality
Marianne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everything went great from the visit for the estimate to all of the follow ups and the installation!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Corey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Had some issues with the showers in my house so I reached out to WyattWorks. They sent out Mike Orlando and Malachi Flash who did an amazing job! I highly recommend going with WyattWorks for any of your plumbing needs.

Water heater installationShower repair
MaryBeth11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Brian was great! very professional and immediately knew how to solve the problem. He was quick, efficient and cleaned up beautifully. We are happy customers!

Water heater installation
RonaldLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Wyattworks Plumbing for a leaking drain pipe. This time I called because our water was not hot. Brian and Alex came out immediately, gave me a couple of options. Decided our Rinnia water heater is 15 years old and needed to be replaced. They left for the warehouse, picked up the new and larger unit, came…

Water heater installation+ Responsiveness+ Punctuality+ Professionalism
Benjamin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called Wyatt this morning when I noticed a leak in the water heater, and a few hours later we had a new water heater—easy peasy. The tech was very nice and they did a great job cleaning up as well.

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality

Show more water heater installation reviews (23 more) →

Price

$410-18% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 50%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair123$353–$1.4k
Drain cleaning114$248–$593
Plumbing leak detection92$205–$630
Toilet repair82$239–$680
Plumbing leak repair74$248–$793
Water heater installation63$1.2k–$2.5k
Faucet installation50$340–$867
Faucet repair47$228–$585

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