WILDLIFE REMOVAL SERVICES · MILLBRAE, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%19+2.9Craft & service 20%81+16.2Value 10%76+7.6Momentum 8%86+6.9Track record 7%17+1.2Accountability 5%76+3.8Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%19+2.9Craft & service 20%81+16.2Value 10%76+7.6Momentum 8%86+6.9Track record 7%17+1.2Accountability 5%76+3.8Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREXpert Rodent Solutions - Pest Control Service, San Mateo County, California
Better than 54% of wildlife removal services · #47 of 102
4.9★99 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Xpert Rodent Solutions - Pest Control Service, San Mateo County, California for home inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$148
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 70
All 4 Google reviews tagged “Home inspection”
MichaelLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I called about a roof rat issue. Will, Arturo, and Byron came in the next morning and installed 11 stainless steel vent covers, patched up a roof transition hole, and installed a new redwood crawlspace door. They also set up traps and came back to clear them. They use solid materials and do quality work. Arturo even…
Reasonable priceHome inspectionRodent extermination
Rachael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Did a great job and were very thorough. Will definitely use again.
Home inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Inspected the property and explained all the potential rodent entry sites as well as what attracts them. Very successful trapping techniques. All gone now!
Home inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
BlakeLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
William is the absolute best to work with. We have had some annoying rat issues with our place and he has been amazing and communicative to work with. Rats are crafty little dudes and he does a great job at problem solving and working with your schedule and budget to make your rodent problems go away. Really appreciate it!
Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Xpert, grey = wildlife removal services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 50%Reasonable 50%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%39+13.7Reliability 15%19+2.9Craft & service 20%81+16.2Value 10%76+7.6Momentum 8%86+6.9Track record 7%17+1.2Accountability 5%76+3.8Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
39
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
81
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
76
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
86
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
17
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
76
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+35 / −0
Professionalism
+41 / −0
Responsiveness
+40 / −0
Punctuality
+27 / −0
Value
+29 / −0
