Tree service · New Bedford, MA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty86−1.4Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 88 tree servicesiPosition by Experts Score among all companies we track in this category. · better than 70%
5.0★★★★★136 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Xpert Tree and Excavation Services LLC at a glance
Google reviewers rate Xpert Tree and Excavation Services LLC five stars based on 136 reviews, with the owner responding to all feedback. Customers frequently cite punctuality, clear communication, and reasonable pricing for services including tree removal, stump grinding, and land clearing. The company is noted for thorough cleanup and careful handling of properties during storm damage repairs. One low-star review describes a late delivery of firewood and a discrepancy in the quantity provided compared to the order.
Google rating: 5.0 out of 5 from 136 reviews (99% five-star).
Reviews on this page: 136 Google reviews (130 with written comments, 10 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 31, 2026.
Service: Tree Service serving New Bedford, Massachusetts.
Data from Google, last updated November 1, 2026.
Score profile vs other tree services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyTree Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Xpert Tree and Excavation Services LLC: 98/100 on this factor. Category median: 93.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Xpert Tree and Excavation Services LLC: 97/100 on this factor. Category median: 91.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Xpert Tree and Excavation Services LLC: 86/100 on this factor. Category median: 98.A
86
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Xpert Tree and Excavation Services LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Xpert Tree and Excavation Services LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 80.–
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Bar = this company · dark tick = category median.
Star ratings
136 Google reviews we collected
5.0of 5
5 stars13599%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 130 written reviews
99%praise
Praise32099%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2867%
Reasonable1433%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend7022%
Speed & response6219%
Staff & attitude6119%
Quality & results5617%
Price & value4414%
Communication175%
Honesty & trust144%
What customers talk about
We read 130 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would highly recommend them to anyone who needs this kind of work done.”
“The crew was professional, courteous, efficient, and did an incredible job.”
“Jason and his crew were friendly, professional and did a great job.”
“They took great care with the property, paid attention to detail, and left everything looking fantastic.”
“Not only did they charge a reasonable price, but also provided excellent customer service and superior skills.”
“They provided quick and efficient service as well as great communication.”
“If you need a reliable local tree service for emergency storm damage or hazardous tree removal, these are the professionals to call.”
People customers mention
Jason18 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Xpert Tree and Excavation Services LLC for 5 kinds of job. Pick one to see what they paid and said.
CCynthia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 20 hours ago★★★★★
I highly recommend Xpert tree company! The service was outstanding from start to finish. The crew was professional, courteous, efficient, and did an incredible job. They took great care with the property, paid attention to detail, and left everything looking fantastic. It’s refreshing to work with a company that…
Reasonable priceTree trimming & pruning
DDamonLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Jason was great. He came out on a Sunday to meet with me which worked great with my schedule. His crew was great. They made short work of the tree i needed out and were very meticulous on the cleanup. I would definitely call him again.
Great priceTree removal
WWilliam1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Jason and his crew were friendly, professional and did a great job. Very safe as well !
It was a pleasure working with all of the crew !
Reasonable priceTree trimming & pruning
CCarolLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Expert Tree Service provided prompt, courteous service. Everything was taken care of and completely cleaned up very quickly. If I need tree service again, this is the company use again.
Great price
ZZinhaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I wish I could give 10 stars! Jason is extremely kind and helpful. I have a situation where my tree split during a storm. He was able to come and give me an estimate same day and remove the tree the same day. He can sense the urgency and fear in my voice. Hoping to get the tree down ASAP before it could cause damage…
Great priceTree removal
DDLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Jason and his crew were AMAZING! Not only did they charge a reasonable price, but also provided excellent customer service and superior skills. I would highly recommend them to anyone who needs this kind of work done. Thank you so much!
I highly recommend Xpert tree company! The service was outstanding from start to finish. The crew was professional, courteous, efficient, and did an incredible job. They took great care with the property, paid attention to detail, and left everything looking fantastic. It’s refreshing to work with a company that takes pride in its work and delivers exactly what they promise. Excellent service, excellent results, and a great experience overall. I wouldn’t hesitate to use them again!
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · 19 hours ago
We truly appreciate your feedback, Cynthia! Thank you for choosing Xpert Tree and Excavation Services LLC. Our team always strives to be the most reliable tree trimming and pruning company in the area, and we are glad our attention to detail and cleanup stood out to you. Please don't hesitate to reach out the next time you need professional tree pruning, or removal.
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Damon BradleyLocal Guide · 19 reviewsiTotal number of Google reviews Damon has written across all businesses on Google Maps, not just this one.
Jason was great. He came out on a Sunday to meet with me which worked great with my schedule. His crew was great. They made short work of the tree i needed out and were very meticulous on the cleanup. I would definitely call him again.
Price assessment: Great price
Services: Tree removal
Response from the owner · a day ago
Hi Damon, thank you so much for the 5-star review! I’m glad we could accommodate your schedule by meeting on Sunday to discuss your project. Our crew takes great pride in delivering efficient tree removal in East Providence, and ensuring a meticulous cleanup is always a top priority for us. We appreciate your business and look forward to helping you with any future tree care needs!
Xpert Tree and Excavation Services LLC
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William Platt1 reviewiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Jason and his crew were friendly, professional and did a great job. Very safe as well !
It was a pleasure working with all of the crew !
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · 4 days ago
Thank you for the wonderful review, William! It was an absolute pleasure working with you. The team at Xpert Tree and Excavation Services LLC takes great pride in keeping our tree trimming, pruning, and large tree removal projects running smoothly and safely. I will be sure to pass your kind words along to the rest of the crew! Thank you for choosing us for your tree care needs. — Jason
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Carol WillisLocal Guide · 17 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Expert Tree Service provided prompt, courteous service. Everything was taken care of and completely cleaned up very quickly. If I need tree service again, this is the company use again.
Price assessment: Great price
Response from the owner · 5 days ago
Thank you so much for the 5-star review, Carol! The team at Xpert Tree and Excavation Services LLC is thrilled to hear you were happy with our prompt service and thorough cleanup. We always aim to provide professional tree removal and landscaping care at a great price. If you ever need us again for tree trimming, stump grinding, or emergency storm cleanup, we will be ready to help!
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Zinha RLocal Guide · 18 reviewsiTotal number of Google reviews Zinha has written across all businesses on Google Maps, not just this one.
I wish I could give 10 stars! Jason is extremely kind and helpful. I have a situation where my tree split during a storm. He was able to come and give me an estimate same day and remove the tree the same day. He can sense the urgency and fear in my voice. Hoping to get the tree down ASAP before it could cause damage to my pool, home, and/or my neighbors fence. I am extremely grateful! The team was quick and efficient and extremely neat. Thanks again Jason! People like you are rarely around anymore. 10 stars!!!
Price assessment: Great price
Services: Tree removal
Response from the owner · 4 weeks ago
"Hi Zina, thank you so much for the incredible 5-star review! I could hear how urgent the situation was, and our top priority at Xpert Tree and Excavation Services is always to protect your home, family, and property during an emergency. I am so glad we were able to provide same-day tree removal and clear that split tree before it caused any damage to your pool or your neighbor's fence. We take great pride in being fast, efficient, and leaving a completely neat and clean yard behind. Thank you for your immense kindness—it was a true pleasure helping you out!"
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D “MagnoliaMama” WLocal Guide · 26 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Jason and his crew were AMAZING! Not only did they charge a reasonable price, but also provided excellent customer service and superior skills. I would highly recommend them to anyone who needs this kind of work done. Thank you so much!
Price assessment: Great price
Services: Tree removal
Response from the owner · 4 weeks ago
Thank you so much for the 5-star review and the kind words about our team! We take great pride in providing professional, high-quality tree services at a fair and reasonable price. We appreciate your business and look forward to helping you with any future tree care or excavation needs!"
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Erik Augenzucker8 reviewsiTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
Jason and his team came out to help remove some broken branches from a storm. They provided quick and efficient service as well as great communication. I had a great experience and would hire again.
Services: Tree trimming & pruning
Response from the owner · 4 weeks ago
"Hi Erik, thank you for sharing your experience! Storm damage can be stressful, so our top priority is always to respond quickly and clean up safely. We're glad we could help clear out those broken branches efficiently. Thank you for choosing Xpert Tree and Excavation Services llc.
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Desirae Paiva2 reviewsiTotal number of Google reviews Desirae has written across all businesses on Google Maps, not just this one.
I highly recommend Xpert Tree and Excavation Service! We had a large oak tree come down on our house during a storm in Barrington RI and Xpert Tree responded quickly and came out at night to safely remove the tree.
Jason and his crew were professional, responsive, and worked carefully around our house to get the tree removed and the property cleaned up. Now that everything's back to normal we’re very thankful for how quickly they responded! When you have a tree fall on your home you need a company you can count on. Xpert Tree Service is who you want.
If you need emergency tree removal, storm damage cleanup, or tree service in Barrington RI area I would definitely recommend Xpert Tree and Excavation Services!
Response from the owner · 4 weeks ago
Thank you so much for the 5 stars, Desirae! We appreciate your business and support.
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Ryan Maltais1 reviewiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Great experience with Xpert Tree Service. The crew was professional, efficient, and did an excellent job planting 32 arborvitae trees. Communication was good throughout the process, and they made sure everything was completed properly. I would highly recommend them and would use their services again.
Price assessment: Great price
Services: Tree planting
Response from the owner · 4 weeks ago
"Hi Ryan, thank you so much for the 5-star review! We were thrilled to help you out with planting those 32 arborvitae trees. Our crew takes great pride in staying professional, working efficiently, and maintaining clear communication from start to finish to ensure everything is done just right. We truly appreciate your high recommendation and look forward to working with you again on any future tree or excavation projects.
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Dollhouse1 reviewiTotal number of Google reviews Dollhouse has written across all businesses on Google Maps, not just this one.
I highly recommend Xpert Tree and Excavation Services LLC! We had a massive, dead ash tree removal job that was tightly overhanging our house, and their team handled it with absolute precision and safety. They also did some excellent tree trimming on a storm-damaged maple tree to clean up the limbs. If you need a reliable local tree service for emergency storm damage or hazardous tree removal, these are the professionals to call. They showed up with the right equipment, worked efficiently, and left the yard completely spotless. Five stars all the way!"
Price assessment: Great price
Services: Tree stump grinding, Tree stump removal, Tree trimming & pruning
Response from the owner · 4 weeks ago
"Thank you so much for the 5-star review and your high recommendation! Removing a massive, dead ash tree tightly overhanging a house requires the highest level of precision and safety, and I'm incredibly proud of how our crew stepped up to handle it perfectly. We were also glad to get that storm-damaged maple tree trimmed and safely cleaned up for you. At Xpert Tree and Excavation Services LLC, we make sure to show up with the right heavy equipment to get hazardous tree removals done efficiently while leaving the yard completely spotless. We truly appreciate your business and are always here if you or anyone else needs reliable emergency storm damage care!
