How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREXpress Auto Repair #2
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #342Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 315 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Xpress Auto Repair #2 for 8 kinds of job.
Xpress Auto Repair #2 for auto engine diagnostic
Clear ✕All 27 Google reviews tagged “Auto engine diagnostic” · showing 20
Jessie and the entire team made me cry tears of joy. A blessing is what they are, great customer service. Very family oriented, patient, hard working and result are phenomenal. Not only do they have great service, they go over and beyond to help. It does not matter where you go this location is the best. Convenient…
Very professional experience, and very reasonable prices for work done on your vehicle
I will recommend everyone to come here! I came in just for a free diagnostic on my vehicle just to get an estimate on how much everything would cost I wasn't planning to get anything fixed because at the moment I couldn't afford it and in the end I left with my car driving like new, they got everything done so…
Great service every time I go. If I have an issue they do address within the day or next day. Its not sitting for a week just to get looked at.
I seldom leave reviews, but I absolutely have to give Xpress Auto my highest endorsement and a very heartfelt thank you!! As a young woman getting car work done, I’m a prime candidate for getting ripped off, but RJ, Jesse, and Ricky took care of me like I was their own sister. They gave me an honest,…
Professional, detailed and very satisfied with work received and looking forward to other work being done 👍
This is a very Xpress Auto Repair Service truly lives up to its name. From the moment I walked in, the staff was professional, honest, and incredibly knowledgeable. They took the time to clearly explain the issue, gave a fair and transparent quote, and completed the work quickly without cutting corners. My car runs…
Great shop and great people overall Will definitely be coming back and sending all my friends and family here.
Willingness to help drivers to get their vehicles back to where they would like them to be.
The service here was very professional and quick!
Jessie!!!...when I tell you he didnt stop til he found out what was really wrong with my check engine light..have alil patience and Jessie WILL get to the root of the issue..Jessie was wonderful in customer service & explaining different possibles with my car but he didnt stop.. great work decent prices and excellent customer service..thanks again Jessie
Was provided great service. They took the car for a drive, put it on the lift for my diagnostic and did an oil change all done in less than 2 hours. Jesse was very helpful and informative. Highly recommend!
Huge thanks to Jesse for working w my issues . Was such a big help with wonderful customer service. Positive attitude thanks so muc
Great services will take my car back anytime it needs servicing!!!!
I brought my 2011 Dodge Ram 1500 n for engine work. The Express auto team was very helpful n patient with the repairs. There were several issues that required much collaboration n the team took great care of me n my truck. They went above n beyond to make sure I left with a fully operable truck n a smile. Thanks…
Excellent and exceptional service.
I had a great experience here! KJ was professional, explained everything clearly, and made me feel comfortable about what was going on with my car. He didn’t try to upsell me and even offered a first-time customer discount. I’ll definitely be coming back for future repairs. Update* 2 weeks later I brought my car…
This is my first experience with this shop and they exceeded my expectations. Everyone that assisted me was excellent. That would be Junior, Blanca and Rosie. They were also very fast, efficient and documented their work with video. This is how you get loyal customers. My second experience on October 31, 2025 was…
Great customer support, great communication, and went above and beyond to get me the best price for my repair. My car found a new knowledge mechanic.
Super friendly staff make sure the job is done definitely we’ll come aging y’all want be disappointed
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Steering & suspension repair | 30 | — |
| Oil change | 28 | — |
| Auto engine diagnostic | 27 | — |
| Exhaust | 19 | — |
| Transmission | 17 | — |
| Brakes | 16 | — |
| Brake service & repair | 14 | — |
| Air & cabin filter replacement | 13 | — |
