How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREXpress Auto Repair #2
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #342Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 315 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Xpress Auto Repair #2 for 8 kinds of job.
Xpress Auto Repair #2 for electrical
Clear ✕All 12 Google reviews tagged “Electrical”
Quick and easy had a electrical problem and the got it fixed in no time would definitely recommend.
Jessie and the entire team made me cry tears of joy. A blessing is what they are, great customer service. Very family oriented, patient, hard working and result are phenomenal. Not only do they have great service, they go over and beyond to help. It does not matter where you go this location is the best. Convenient…
fixed my fan relay & wiring in an hour, such an amazing staff!
This was my first time using this shop after it was recommended by my cousin and a few friends as well. These guys did a great job on my car. There was an issue with it overheating and it would not start. They found the issue and called me to discuss it before repairing. It turned out to be the Power Train Computer.…
The Manager Jessie is a “Above and Beyond” customer service manager.
Alternator replacement oil change. Great service, friendly staff, good job for a good price. You have good advice, very happy with the work, I will be back
Willingness to help drivers to get their vehicles back to where they would like them to be.
Super service. K J is a professional who makes customers feel important. The jobs are very well done and completed in a timely manner!
I brought my 2011 Dodge Ram 1500 n for engine work. The Express auto team was very helpful n patient with the repairs. There were several issues that required much collaboration n the team took great care of me n my truck. They went above n beyond to make sure I left with a fully operable truck n a smile. Thanks…
Service was excellent, customer service and the work was very professional and prompt, very knowledgeable guys runnings things, found me a shop I can go to for any problems I have with my car or truck. 5 stars, would highly recommend.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Steering & suspension repair | 30 | — |
| Oil change | 28 | — |
| Auto engine diagnostic | 27 | — |
| Exhaust | 19 | — |
| Transmission | 17 | — |
| Brakes | 16 | — |
| Brake service & repair | 14 | — |
| Air & cabin filter replacement | 13 | — |
