How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREXpress Auto Repair #2
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #342Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 315 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Xpress Auto Repair #2 for 8 kinds of job.
Xpress Auto Repair #2 for oil change
Clear ✕All 28 Google reviews tagged “Oil change”
Their customer service is amazing. Very informative.
Wish i was recommended this place sooner. I can see why they are busy. Honest, great work and cool people. Thank you so much! Update 8/24: I’m so glad i found a reliable service because i just paid my car off and want no problems no time soon. Owner was very nice and broke down what and why they were doing…
Xpress Auto Repair #2 is a great place all the mechanics are wonderful. Including the owner Roger he's heaven sent. If you're looking for a great auto shop look no further❤️❤️❤️
Great service they get to everyone in a timely manner great prices my new shop
Jessie and the entire team made me cry tears of joy. A blessing is what they are, great customer service. Very family oriented, patient, hard working and result are phenomenal. Not only do they have great service, they go over and beyond to help. It does not matter where you go this location is the best. Convenient…
The service was great I went in for an oil change. I didn’t wait long and they had amazing customer service. I recommend to anyone and I will be back!
Love the service. They told me just what I needed and nothing else. Will definitely be going back if I ever need service again.
These guys are the best. Stand up honest dudes and not out to scam your pockets. This is the only shop I will be dealing with from now on hands down. They will never take advantage of you!!
Alternator replacement oil change. Great service, friendly staff, good job for a good price. You have good advice, very happy with the work, I will be back
Professional, detailed and very satisfied with work received and looking forward to other work being done 👍
It is nice to come to a place where the staff wants to assist you with your need and are straight forward with you and makes it affordable. They are my new mechanic shop and I will be telling everyone I know.
This is a very Xpress Auto Repair Service truly lives up to its name. From the moment I walked in, the staff was professional, honest, and incredibly knowledgeable. They took the time to clearly explain the issue, gave a fair and transparent quote, and completed the work quickly without cutting corners. My car runs…
Willingness to help drivers to get their vehicles back to where they would like them to be.
Super service. K J is a professional who makes customers feel important. The jobs are very well done and completed in a timely manner!
I’ve been taken advantage of by big dealerships before — not here. During my last oil change elsewhere, I was told I needed new rear brakes. After my mom recommended this shop, I decided to make the drive from Lansing for a second opinion and an oil change. They checked everything and told me I didn’t need new…
Jessie!!!...when I tell you he didnt stop til he found out what was really wrong with my check engine light..have alil patience and Jessie WILL get to the root of the issue..Jessie was wonderful in customer service & explaining different possibles with my car but he didnt stop.. great work decent prices and excellent customer service..thanks again Jessie
Was provided great service. They took the car for a drive, put it on the lift for my diagnostic and did an oil change all done in less than 2 hours. Jesse was very helpful and informative. Highly recommend!
Fast service & great customer service ☺️
Absolutely love the service! I trust them with my Porsche and it’s not easy to do so now a days! So take my word, they are more then trustworthy and equipped
Full staff of great amazing workers with good quality customer service. They help me fix my problems and even finance the job and got me together… Thank you
Always have a good experience at this place, appreciate the constant communication before doing any work and appreciate how their concern is to assure I am safe on the road. Have a few more things to get done, will be back and definitely recommend this Repair place.
Great customer support, great communication, and went above and beyond to get me the best price for my repair. My car found a new knowledge mechanic.
Super friendly staff make sure the job is done definitely we’ll come aging y’all want be disappointed
Great business, looked out for us and did a full oil change no charge.
Reliable and trustworthy service. The experience is always educational as well. Would highly recommend!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Steering & suspension repair | 30 | — |
| Oil change | 28 | — |
| Auto engine diagnostic | 27 | — |
| Exhaust | 19 | — |
| Transmission | 17 | — |
| Brakes | 16 | — |
| Brake service & repair | 14 | — |
| Air & cabin filter replacement | 13 | — |
