How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREXpress Auto Repair #2
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #342Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 315 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Xpress Auto Repair #2 for 8 kinds of job.
Xpress Auto Repair #2 for steering & suspension repair
Clear ✕All 30 Google reviews tagged “Steering & suspension repair”
They did a great job and worked wit me on payment ... aint nobody topping them in my opinion on service......customer or mechanical 10 outta 10
I would not recommend!! I went to this place three times. The 3rd visit was my decision to never go back! I had them repair my car. I told them the parts needed (3things) but they informed me I only needed to replace 2of the parts. Well guess what, I had to go back the next day, because it wasn't right. Then they…
The shop Express examined my vehical at NO COST. And Jr., JESSE, and the whole staff were dynamically professional and i would suggest to anyone to come here and get your car checked out/fixed. Not only did I experience good energy, but i also had the chance to meet some good people.
Nice wholesome owner, attentive and helpful!
I've listened to these guys talk to other customers and gave them great deals like they gave me. Awesome work and a 1 year warranty. Going back for Brakes all around.
They identified and showed me the issue and promptly resolved the problem. The price was fair. I will recommend the to family and friends 🙂
I love the owner Junior, he really cares about his customers and what he does. He took the time to actually show me underneath my car and the problem and works with you on the pricing.
I left my old shop because they became unreliable. I have not had any issues with Xpress auto since I switched. I would recommend them for fast, clean and honest work.
Jessie and the entire team made me cry tears of joy. A blessing is what they are, great customer service. Very family oriented, patient, hard working and result are phenomenal. Not only do they have great service, they go over and beyond to help. It does not matter where you go this location is the best. Convenient…
Got me together again! Very good work, communication was great, Im very satisfied with the work.
I will recommend everyone to come here! I came in just for a free diagnostic on my vehicle just to get an estimate on how much everything would cost I wasn't planning to get anything fixed because at the moment I couldn't afford it and in the end I left with my car driving like new, they got everything done so…
Great service every time I go. If I have an issue they do address within the day or next day. Its not sitting for a week just to get looked at.
Quick and efficient service
Great service quick easy professional really a big help
The place in Chicago,Great Customer Service & Communication is top tier!!!! Junior is very knowledgeable and understanding great Mechanics!
I have no complaints I’m very happy with the service That was performed on my vehicle prices are reasonable and they are very professional
Great customer service and very good pricing
Jessie!!!...when I tell you he didnt stop til he found out what was really wrong with my check engine light..have alil patience and Jessie WILL get to the root of the issue..Jessie was wonderful in customer service & explaining different possibles with my car but he didnt stop.. great work decent prices and excellent customer service..thanks again Jessie
Was provided great service. They took the car for a drive, put it on the lift for my diagnostic and did an oil change all done in less than 2 hours. Jesse was very helpful and informative. Highly recommend!
Came in with a suspension noise and they found out it was a plate hitting on something instead, this is the second shop I went to and they ended up figuring it out for me without any hassle. Definitely coming to them again in the future
By far one of the best mechanic shops I have ever been to and they don’t try and break your pockets work is guaranteed the best service ever
Excellent and exceptional service.
Great work, great communication. Very reasonable prices.
The team at Xpress Auto on Ashland were awesome! They were knowledgeable, polite and kept me updated with the details of the repairs. The prices were great and am very happy with the quality of service! Definitely recommend if you’re looking for a mechanic.
Full staff of great amazing workers with good quality customer service. They help me fix my problems and even finance the job and got me together… Thank you
Very courteous and friendly staff that knows their stuff!
Great service and excellent customer service.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Steering & suspension repair | 30 | — |
| Oil change | 28 | — |
| Auto engine diagnostic | 27 | — |
| Exhaust | 19 | — |
| Transmission | 17 | — |
| Brakes | 16 | — |
| Brake service & repair | 14 | — |
| Air & cabin filter replacement | 13 | — |
