How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREXpress Auto Repair #2
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #342Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 315 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Xpress Auto Repair #2 for 8 kinds of job.
Xpress Auto Repair #2 for transmission
Clear ✕All 17 Google reviews tagged “Transmission”
Roosevelt took on a full transmission replacement, which says a lot for a smaller independent shop. That is the kind of repair some places would rather send elsewhere, but Roosevelt was willing to handle it and see the job through. The communication stayed steady, the repair stayed on track, and the shop showed that…
Great customer service every step of the way
I recommend xpress the owner is Great he is very detailed and knowledgeable about helping you and breaking everything down to customers in a way its understandable for them and very friendly and professional and does not overcharge you
Their customer service is excellent. They provided me with service I needed asap with no hassle. I will definitely recommend!
I love then they was fast and it was clean and had a grate personality. They answered all my questions. I will go back to them that’s my new shop
Jessie and the entire team made me cry tears of joy. A blessing is what they are, great customer service. Very family oriented, patient, hard working and result are phenomenal. Not only do they have great service, they go over and beyond to help. It does not matter where you go this location is the best. Convenient…
Stand up shop decided to go with them based off reviews. Fair price job well done. Would definitely return to there establishment in the future. Communication can be a little better on updates other than that no complaints
Definitely not to be trusted with any big jobs u will get played better off going to the dealership and let them do the work
My car gave out and I really didn’t know at the time who to take it too because there so many horrible story with car repair shops. But I have to stay when I contacted Xpress Auto Repair #2 they made me feel like I was in good hands and not just paying to get my car done. JR and Jesse personally called me every time…
Fast and excellent service I will be using them in the future
Excellent and exceptional service.
Great professionalism they had shown me, I would recommend Xpress to my friend and family. Thanks my friend in referring me to xpress company. Well pleased for prong of the work. ⭐️⭐️⭐️⭐️⭐️⭐️
I can’t say enough great things about Xpress Auto Repair and Roger. I had an amazing experience at Xpress Auto Repair. My car was having transmission problems and they took great care of it from start to finish. Roger was super helpful, honest, and easy to talk to. He explained everything clearly and made the whole…
The shop manager KJ Great customer care and makes you understand the work being done so you can understand how important preventive maintenance is. Very fair pricing I went to my regular mechanic and once I researched it was on the higher end for pricing I was open to try a new location. Few of my friends said I…
Jr and RJ are really the best! I came in with a transmission issue and rather than upsell or lie to me they kept it real with me and told me it was a simple fix. They ended up doing it for free and getting me out the way. Very happy with the service. Definitely coming back
Reliable and trustworthy service. The experience is always educational as well. Would highly recommend!
Amazing customer service and fair pricing. They also have financing options.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Steering & suspension repair | 30 | — |
| Oil change | 28 | — |
| Auto engine diagnostic | 27 | — |
| Exhaust | 19 | — |
| Transmission | 17 | — |
| Brakes | 16 | — |
| Brake service & repair | 14 | — |
| Air & cabin filter replacement | 13 | — |
