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YES Locksmith San Francisco

Locksmith · Daly City, CA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%78+18.9Value 14%93+13.2Replies to reviews 7%75+5.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 52 locksmithsPosition by Experts Score among all companies we track in this category. · better than 31%
4.9 ★★★★★ 113 Google reviews · 24 photos
97%five-star reviews
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Sep 2024latest review

YES Locksmith San Francisco at a glance

Google reviewers rate YES Locksmith 4.9 out of 5 based on 113 reviews, noting the owner replies to 99% of comments. Customers frequently cite punctual arrivals, accurate pricing, and efficient handling of lock changes, rekeys, and smart lock installations. Recurring themes include professional communication, fair quotes, and reliable service for both residential and property management needs. The provided excerpts contain no low-star reviews, so no specific criticisms are identified.

  • Google rating: 4.9 out of 5 from 113 reviews (97% five-star).
  • Reviews on this page: 113 Google reviews (106 with written comments, 3 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: September 20, 2024.
  • Service: Locksmith serving Daly City, California.

Data from Google, last updated November 10, 2026.

Score profile vs other locksmiths

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction92Reliability78Craft & service100Value93Momentum–Replies to reviews75Satisfaction: 92 (median 94)Reliability: 78 (median 91)Craft & service: 100 (median 100)Value: 93 (median 100)Replies to reviews: 75 (median 81)
YES Locksmith San FranciscoLocksmiths median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.YES Locksmith San Francisco: 92/100 on this factor. Category median: 94.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.YES Locksmith San Francisco: 78/100 on this factor. Category median: 91.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.YES Locksmith San Francisco: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.YES Locksmith San Francisco: 93/100 on this factor. Category median: 100.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.YES Locksmith San Francisco: 75/100 on this factor. Category median: 81.B
75

Bar = this company · dark tick = category median.

Star ratings

113 Google reviews we collected

  • 5 stars11097%
  • 4 stars00%
  • 3 stars00%
  • 2 stars22%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 106 written reviews

  • Praise23799%
  • Complaints31%

Topic share

How often each topic comes up in the written reviews

  • Speed & response6929%
  • Staff & attitude5121%
  • Would recommend3515%
  • Quality & results3213%
  • Price & value2611%
  • Honesty & trust177%
  • Communication104%

What customers talk about

We read 106 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Informative, fast and did a great job changing our difficult front door handles to levers for an older lady!”
  • “So nice to meet a reliable and honest service person.”
  • “I would recommend Yes Locksmith if you need a fast, honest and reliable service!”
  • “We've been using them for services for over 2+ years and are consistently ALWAYS blown away with their customer service, pricing, AND quality job!”
    “He was professional polite and wouldn't take any money since he didn't resolve the issue.”
  • “I lost my keys called a few people and went with Yes due to there reasonable pricing.”
  • “Happy to have a trusted locksmith in San Francisco that is on my speed dial.”
  • “When I explained that the thief knew where I lived, they were incredibly accommodating, even with a full schedule.”

People customers mention

  • Ramon 18 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired YES Locksmith San Francisco for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

fauvescraper8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Really fantastic & knowledgeable locksmith. Had trouble with multiple doors & was able to provide service & advice on each. Highly recommended 💗🔐

JoannaLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Informative, fast and did a great job changing our difficult front door handles to levers for an older lady! Would highly recommend

EmmanuelLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I asked YES Locksmith for a quote over email, sent photos of the lock that I dismantled to show them what was going on, and they responded with a quote that ended up being exactly what I paid. Service was scheduled on the next day (I was not in a rush) and completed within 20 minutes. I inspected the lock after…

PeterLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

So nice to meet a reliable and honest service person. I lost my keys called a few people and went with Yes due to there reasonable pricing. The owner of Yes shows up within 30 minutes, spent over a half hour, trying to resolve my issue and due to an issue with my registration, no fault of his, couldn't complete the…

Monica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Prompt service and Ramon was able to make a small change that makes locking and unlocking the door so much easier. Will use them again

Saul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As a property manager I use Yeslocksmith every chance I get for rekeys and hardware replacement. They have been servicing my buildings for the past 4 years. They have flexible schedules and they always execute as promised. Happy to have a trusted locksmith in San Francisco that is on my speed dial.

Photos

Customer reviews

4.9 ★★★★★ 113 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
fauvescraper studio8 reviewsTotal number of Google reviews fauvescraper has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really fantastic & knowledgeable locksmith. Had trouble with multiple doors & was able to provide service & advice on each. Highly recommended 💗🔐

Response from the owner · 2 years ago

Thanks for the kind words. We appreciate you.

Joanna KarlinskyLocal Guide · 107 reviewsTotal number of Google reviews Joanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Informative, fast and did a great job changing our difficult front door handles to levers for an older lady! Would highly recommend

Response from the owner · 2 years ago

Thanks so much for the review, Joanna. We appreciate you.

Emmanuel CronLocal Guide · 25 reviewsTotal number of Google reviews Emmanuel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I asked YES Locksmith for a quote over email, sent photos of the lock that I dismantled to show them what was going on, and they responded with a quote that ended up being exactly what I paid. Service was scheduled on the next day (I was not in a rush) and completed within 20 minutes. I inspected the lock after repair and it's exactly how it should be. The parts replaced match the ones that were there. The receipt details exactly what I paid for. They also recommended another company to install a latch guard that has been forced on my door. YES Locksmith is probably one of the best locksmiths I ever dealt with in my life. Totally recommended.

Response from the owner · 2 years ago

Thanks for the kind words. We appreciate your business.

Peter GolbetzLocal Guide · 6 reviewsTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So nice to meet a reliable and honest service person. I lost my keys called a few people and went with Yes due to there reasonable pricing. The owner of Yes shows up within 30 minutes, spent over a half hour, trying to resolve my issue and due to an issue with my registration, no fault of his, couldn't complete the job. He was professional polite and wouldn't take any money since he didn't resolve the issue. Highly recommended!!!

Response from the owner · 2 years ago

Thanks for the kind words, Peter. We appreciate you.

Monica Shirley2 reviewsTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt service and Ramon was able to make a small change that makes locking and unlocking the door so much easier. Will use them again

Response from the owner · 2 years ago

Thanks for the review, Monica. We appreciate your business.

Saul Zelaya7 reviewsTotal number of Google reviews Saul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a property manager I use Yeslocksmith every chance I get for rekeys and hardware replacement. They have been servicing my buildings for the past 4 years. They have flexible schedules and they always execute as promised. Happy to have a trusted locksmith in San Francisco that is on my speed dial.

Response from the owner · 3 years ago

Thanks for your business, Saul. We appreciate you.

Barrett Hahn11 reviewsTotal number of Google reviews Barrett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This review is long overdue. In my 10 years of property management experience, Ramon and Yes! are the best locksmiths I have ever worked with. Extremely timely, professional, and up front with his charges. I can't refer them enough.

Response from the owner · 3 years ago

Thanks Barrett. We appreciate your continued support of our business.

Ansley N9 reviewsTotal number of Google reviews Ansley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ramon helped me change my locks early morning after a horrible break in. He was responsive, knowledgeable, efficient, and above all compassionate to my situation. He helped me understand the best type of lock to use moving forward and offered to come back whenever I need to add additional security. I absolutely recommend this business.

Response from the owner · 3 years ago

Thanks for your business. We appreciate your review.

paul kingLocal Guide · 32 reviewsTotal number of Google reviews paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome locksmith! Super fast, professional, trustworthy, and friendly

Response from the owner · 3 years ago

Thanks for the review. We appreciate your business

Paul KingLocal Guide · 324 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had my keys stolen today. It was already late afternoon. When I explained that the thief knew where I lived, they were incredibly accommodating, even with a full schedule. Ramon was super fast, professional and their pricing was very fair. Honestly, if I could give them 10 stars, I would!

Response from the owner · 3 years ago

Thanks for the review, Paul. We're glad we can help.

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