Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
Yesenia Resendez Salon & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%47+3.3Momentum penalty66−3.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Yesenia Resendez Salon & Spa

Edinburg, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 242 Google reviews

📞 Call (956) 383-4331Request a call back @yeseniaresendezsalonandspa ↗

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Yesenia Resendez Salon & Spa is better than 88% of hair salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Yesenia Resendez Salon & Spa is better than 77% of hair salons.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Yesenia Resendez Salon & Spa is better than 100% of hair salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Yesenia Resendez Salon & Spa is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Yesenia Resendez Salon & Spa is better than 66% of hair salons.B
66
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Yesenia Resendez Salon & Spa is better than 47% of hair salons.C
47

Reviews for your job

Customers hired Yesenia Resendez Salon & Spa for 8 kinds of job.

Yesenia Resendez Salon & Spa for balayage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.58
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$190–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Balayage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 30

All 58 Google reviews tagged “Balayage” · showing 20

Suzy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Carlos did such a good job and I loved how my hair came out! Everyone was so friendly too:)

HaircutBalayage
Alicia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Absolutely in LOVE with my hair! 😍💕 I showed them my inspo, and Mar (I believe that was her name) took her time explaining everything and giving me recommendations. She absolutely delivered! Carlos was also so sweet, & helpful, Yesenia is such a kind and humble person! Overall, an amazing experience with such wonderful people! 100% recommend! 🫶🏼✨

Customer photo from Alicia's review
Balayage
AnaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently relocated from Miami and was so nervous about not being able to find a hairstylist who could match the quality and attention to detail I was used to. I’m so glad I found this salon! From the moment I walked in, the experience was amazing. The attention to detail in every aspect of the process was…

Balayage
Adrianna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loved how my stylist Karen and Eva took their time to get the results I wanted. They both did amazing work on my heavy balayage. I truly recommend anyone who is interested to stop by they do amazing work.

BalayageHairstyling
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My balayage came out amazing! Definitely coming again for any hair services!

BalayageHairstylingHaircut
Daniela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome work from Eva Gonzalez 100% recommend 🤩

BalayageBlowouts
Veronica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente trabajo , muy profesionales .

Balayage
Oneida1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente personal , buen trato u calidad !!

Balayage
Crystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did an amazing job!! Would totally recommend it! The girls have amazing customer service 🥰💕

BalayageHair extensions
Silvia14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My go to salon! 💇‍♀️ best in the valley! They always deliver the results I ask for!🥰

BalayageHairstyling+ Cleanliness+ Quality+ Value
Elisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They have done a beautiful job. This is my second time coming in for my extensions and I love them! Would recommend!

Customer photo from Elisa's review
BalayageHair extensionsHaircut
NicoleLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Perfection! Attentive and makes your hair dream come true !

Balayage
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Muy buen trabajo y resultado. Las chicas súper amables, excelente atención.

BalayageHaircut
eulalia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Me encanto el servio de Anakaren,de su trabajo de un Balayage que me realize..super recomendada..

Balayage
Edson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hands down one of the best experience ever, super nice and friendly staff go above and beyond to please there clients! Super awesome and clean job done on my balayage. Totally recommend them 100% -Marissa-

Balayage
ErikaLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Most wonderful staff here, my beauty salon since years and years ago!! Love it!! Keep going girls!!

Customer photo from Erika's reviewCustomer photo from Erika's reviewCustomer photo from Erika's review
BalayageBlowoutsHair extensions
Perla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service !

Balayage
Fiorella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m so happy getting my hair done here everyone is so nice … Thank you Karen for doing my hair 10/10 recommend!:)

Balayage
LRM_SwiSh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Don’t recommend if your not experienced why are you charging so much the first time my wife went they charge her $180 and it looked great this time they charge her $350 and it was nothing what she wanted complete disappointment

Balayage
Cristal9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, my hair came out exactly how I wanted ❤️❤️

Balayage+ Punctuality+ Cleanliness+ Quality

Show more balayage reviews (38 more) →

Price

$130+122% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling77$27–$66
Balayage58$190–$426
Haircut45$27–$53
Hair extensions13$214–$426
Makeup services7—
Manicure5$45–$73
Body waxing4$41–$88
Shampoo & conditioning2$35–$136

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