Analyzing 6,718,5806.7M ReviewsFor 18,91718.9K Experts
Google reviewers rate Young Medical Spa Wilkes Barre 4.8 out of 5 based on 317 reviews, with the owner responding to 91% of them. Positive feedback frequently highlights punctuality, professional communication, and affordable pricing for services like Botox, lip filler, and laser hair removal. However, recurring criticisms in lower-rated reviews describe rude or dismissive interactions regarding customer questions, along with complaints about unexpected price increases and inefficient checkout processes.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Bar = this company · dark tick = category median.
317 Google reviews we collected
Phrases our text analysis found in 230 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 230 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The make u feel so comfortable and Very professional .”
“Jenn was extremely rude and made me feel like a burden for simply being there.”
“Highly recommend them for any treatment you are considering!”
“Amazing results, Jen is incredible along with the entire staff.”
“Jen really made me feel so at ease and explained everything to me.”
“They were so awesome and I honestly was so worried about seeing any provider for treatments.”
“So grateful they were about to take me in same day appointment due to cancellation.”
“relaxing atmosphere, affordable and love the results”
“I was there a couple years back and I realized they overcharged me for Botox at first I was paying $350 for Botox then all of a sudden it became 600 I…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Young Medical Spa Wilkes Barre for 8 kinds of job. Pick one to see what they paid and said.
OMG! This place is AMAZING! The staff, the knowledge, the atmosphere, everything! I got lip filler today and I LOVE it! This is my new favorite place! Thank you Jen!
I cannot say enough great things about the staff and my experience. I’m currently getting laser hair removal and I must say Missy is the best!!! Each visit is enjoyable, I know I’m working towards my end goal and know that I’m good hands with Missy. I’ve been dragging my feet for years and I’m happy to have…
Everyone was so nice! Made me feel very comfortable with my orange face from the peel. I did a consultation before the treatment and all of my questions were answered super sweetly.
The make u feel so comfortable and Very professional .relaxing atmosphere, affordable and love the results
Dana Haggerty- Jen is the best , All the staff members are very nice and super professional!
So grateful they were about to take me in same day appointment due to cancellation. I needed a skin tag removed, which was causing a lot of pain for me. They were so nice and welcoming, professional, and clean, I highly recommend them! Updating my review since I booked an appointment for lip filler, first time…
| Job | Reviews | Category typical |
|---|---|---|
| BOTOX treatments | 65 | — |
| JUVÉDERM treatments | 20 | — |
| Lip fillers | 14 | — |
| Laser hair removal | 8 | — |
| Dysport treatment | 6 | — |
| IPL photo facial | 3 | — |
| Chemical peels | 2 | — |
| Dermaplaning | 2 | — |
4.8 ★★★★★ 317 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Absolutely amazing! I’m so happy 😀
Thank you for your kind words! Our team is committed to providing exceptional care in a welcoming environment, and we truly appreciate your support.
OMG! This place is AMAZING! The staff, the knowledge, the atmosphere, everything! I got lip filler today and I LOVE it! This is my new favorite place! Thank you Jen!
Thank you for your kind words! Our team is committed to providing exceptional care in a welcoming environment, and we truly appreciate your support.
I cannot say enough great things about the staff and my experience. I’m currently getting laser hair removal and I must say Missy is the best!!! Each visit is enjoyable, I know I’m working towards my end goal and know that I’m good hands with Missy. I’ve been dragging my feet for years and I’m happy to have scheduled this service with Young Medical Spa. Thanks everyone! P.S.- their annual sale is also amazing!
Thank you for your kind words! Our team is committed to providing exceptional care in a welcoming environment, and we truly appreciate your support.
Everyone was so nice! Made me feel very comfortable with my orange face from the peel. I did a consultation before the treatment and all of my questions were answered super sweetly.
Thank you for your wonderful review! We’re proud to foster a team that’s dedicated to professionalism, kindness, and exceptional service.
I received my 1st botox treatment ever today. I had researched treatment in the area for the past year, I was nervous and unsure. This place kept coming back as one of the best rated. Jen really made me feel so at ease and explained everything to me. My main concern was walking into a place and coming out feeling insecure as I had heard experiences from other providers in the area. I left feeling amazing! Jen did NOT pressure me in any way to do treatments I was not interested in, she understood my concerns and explained relevant information to me. I was so nervous at first that I do not remember her medical assistants name but she was also so awesome as well. She reassured me so much about my concerns and told me how awesome Jen was. I felt 0 pain and they kept me distracted through the injections. They were so awesome and I honestly was so worried about seeing any provider for treatments. I scheduled lip fillers in 2 weeks as that was another concern of mine, but as comfortable and awesome as they were and addressing my concerns, I felt so comfortable. Highly recommend them for any treatment you are considering!
Thank you so much for your thoughtful review and recommendation Marissa! We're so happy to hear you had a wonderful experience!
The make u feel so comfortable and Very professional .relaxing atmosphere, affordable and love the results
It always makes our day when your patients share their 5* experience! Thank you Joyce for being part of Young Medical Spa and for taking the time to leave this review!
Dana Haggerty- Jen is the best , All the staff members are very nice and super professional!
We're so glad to hear you had a great experience with Jen. Thank you for choosing Young Medical Spa!
So grateful they were about to take me in same day appointment due to cancellation. I needed a skin tag removed, which was causing a lot of pain for me. They were so nice and welcoming, professional, and clean, I highly recommend them! Updating my review since I booked an appointment for lip filler, first time getting this done and I absolutely love the way my lips look now. Amazing results, Jen is incredible along with the entire staff. I will be back for more services.
We're so happy to hear that you're loving your results Kristen! Thank you for taking the time to share your experience with us!
I was new to botox and very nervous about doing it. I scheduled an appointment and was given one immediately. Front desk staff very nice and professional. Anne was amazing with my botox. Very informative, honest and professional. Injections were painless (not what I was expecting). Overall a great first time experience. I was so happy with my experience I even signed up for other procedures. Fast forward 2 weeks. Went in for a follow up and to see before and after photos. I am extremely pleased with my results and told Anne I will be seeing her again I a few months. If you are thinking about botox or any other treatments I highly recommend Young Medical Spa. Go see my girl Anne.
Thank you so much for the recommendation Amanda! We're very happy that our team was able to make your first treatment comfortable and painless. We look forward to seeing you again!
This business has been deleting my negative reviews since January 2024, which already says a lot. My experience was genuinely awful. Jenn was extremely rude and made me feel like a burden for simply being there. When I calmly told her I was nervous about getting lip filler (like hello a needle in your face) she responded by asking why I even came at all. The front desk staff didn’t help the vibe either, they seemed irritated that they had to assist customers instead of scrolling on Instagram. Overall, I felt unwelcome and uncomfortable, and that’s the last thing you want when you’re trusting someone with your face. Most of the staff also had horribly done filler in their face.
Hello Amaya, we're very sorry to hear you don't feel you had a welcoming experience a year ago in 2024. It is not our policy to delete google reviews and to the best of our knowledge this is the only google review we've received from you. Our team strives to make each visit feel welcoming and to understand each person's goals before their treatment. We apologize for any miscommunication that may have happened.
Analyzing 6,718,5806.7M ReviewsFor 18,91718.9K Experts
