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Your Safe and Healthy Home

Home inspector · Akron, OH · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 9 air quality testingPosition by Experts Score among all companies we track in this category. · better than 88%
5.0 ★★★★★ 22 Google reviews · 5 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Your Safe and Healthy Home at a glance

Google reviewers rate Your Safe and Healthy Home five stars based on twenty-two reviews, noting the owner responds to all feedback. Clients describe the business as punctual, professional, and affordable, with services including air quality testing, mold assessments, and post-remediation verification. Recurring themes highlight thorough reporting, clear explanations of results, and practical recommendations for addressing indoor environmental issues. No low-star reviews were provided to identify common criticisms.

  • Google rating: 5.0 out of 5 from 22 reviews (100% five-star).
  • Reviews on this page: 22 Google reviews (21 with written comments).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 12, 2026.
  • Service: Air Quality Tester serving Akron, Ohio.

Data from Google, last updated November 3, 2026.

Score profile vs other air quality testing

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction98Reliability97Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 98 (median 94)Reliability: 97 (median 96)Momentum: 100 (median 100)
Your Safe and Healthy HomeAir Quality Testing median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Your Safe and Healthy Home: 98/100 on this factor. Category median: 94.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Your Safe and Healthy Home: 97/100 on this factor. Category median: 96.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Your Safe and Healthy Home: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 46.–
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Bar = this company · dark tick = category median.

Star ratings

22 Google reviews we collected

  • 5 stars22100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 21 written reviews

  • Praise64100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1320%
  • Would recommend1219%
  • Quality & results1016%
  • Communication914%
  • Speed & response813%
  • Honesty & trust813%
  • Price & value46%

What customers talk about

We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was punctual, professional, knowledgeable and reasonable.”
  • “I would highly recommend him for anyone dealing with mold issues in their home.”
  • “Tested the air quality in our home and provided a thorough report with in-depth explanations and corrective actions.”
  • “He handled my post-remediation verification after a dishwasher leak and was incredibly thorough, professional, and easy to work with.”
  • “His detailed testing, clear explanations, and fast reporting gave me total peace of mind and solid documentation for insurance.”
  • “It is wonderful to find such a dedicated and trustworthy individual in this field.”
  • “He was affordable, thorough and went above and beyond.”

People customers mention

  • Tim 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Cliff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Tim was knowledgeable, prompt and friendly. Tested the air quality in our home and provided a thorough report with in-depth explanations and corrective actions. I would highly recommend him for anyone dealing with mold issues in their home.

Great price
Lucy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Highly recommend Tim of Your Safe and Healthy Home. We called him out due to a musty odor in the house. He was punctual, professional, knowledgeable and reasonable. He took air and surface samples in the areas of concern. The report he provided was extremely informative and helpful in deciding how to solve our…

JohnLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m extremely glad I found Tim with Your Safe and Healthy Home. He handled my post-remediation verification after a dishwasher leak and was incredibly thorough, professional, and easy to work with. His detailed testing, clear explanations, and fast reporting gave me total peace of mind and solid documentation for…

Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim’s the best! He has compassion for his clients and is clearly in this business to help others. And just as importantly, he knows his stuff, is great at explaining things in an easily understandable way, and has many suggestions and resources to offer. He’s helped me out a few times, and I’ve always been so…

Grant3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was referred to Safe and Healthy Home by a friend who had a great experience, and I’m glad I followed their recommendation. Tim, the owner, was extremely flexible with scheduling and made the trip all the way to Pittsburgh to test the home of an elderly relative. He provided a thorough assessment, walked us…

Leonard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim was professional, knowledgeable, and responsive. He also came out a second time free of charge to perform additional testing. Great service and experience.

Photos

Customer reviews

5.0 ★★★★★ 22 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cliff Hovis Jr3 reviewsTotal number of Google reviews Cliff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tim was knowledgeable, prompt and friendly. Tested the air quality in our home and provided a thorough report with in-depth explanations and corrective actions. I would highly recommend him for anyone dealing with mold issues in their home.

  • Price assessment: Great price
Response from the owner · a week ago

Thanks Cliff!

Lucy6 reviewsTotal number of Google reviews Lucy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend Tim of Your Safe and Healthy Home. We called him out due to a musty odor in the house. He was punctual, professional, knowledgeable and reasonable. He took air and surface samples in the areas of concern. The report he provided was extremely informative and helpful in deciding how to solve our problem. Thanks to him, we were able to address the issue appropriately and immediately. He responded promptly to any questions each and every time. We had him back out after work in the home was completed to retest and make certain everything was as it should be. It is wonderful to find such a dedicated and trustworthy individual in this field. I would use him again and I recommend him without hesitation.

Response from the owner · 9 months ago

Thank you for your kind review Lucy! I appreciate that you placed your home and health concerns in our hands and we are glad you are feeling better.

JohnLocal Guide · 36 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m extremely glad I found Tim with Your Safe and Healthy Home. He handled my post-remediation verification after a dishwasher leak and was incredibly thorough, professional, and easy to work with. His detailed testing, clear explanations, and fast reporting gave me total peace of mind and solid documentation for insurance. It’s rare to find someone who combines technical expertise with genuine care for the homeowner. I’d recommend Tim without hesitation to anyone needing an honest, independent mold or moisture inspection.

Response from the owner · 11 months ago

Thank you John for your review!

Katie B.4 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tim’s the best! He has compassion for his clients and is clearly in this business to help others. And just as importantly, he knows his stuff, is great at explaining things in an easily understandable way, and has many suggestions and resources to offer. He’s helped me out a few times, and I’ve always been so grateful for his expertise and guidance. Highly recommend!

Response from the owner · a year ago

Thanks Katie! I appreciate you taking the time to share this awesome revew!

Caroline Kew9 reviewsTotal number of Google reviews Caroline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tim provided exceptional service from start to finish. He was professional, responsive, and easy to work with. He listened and validated our concerns and conducted a thorough inspection using advanced tools to assess air quality and mold throughout our home. Tim’s expertise, attention to detail, and genuine care for his clients’ health really stood out. He took the time to answer all of my questions and offered practical, low-cost recommendations to help improve our indoor air quality. He also provided a detailed report shortly after his inspection which included his analysis on whether any results were concerning. After having several other mold professionals assess our home, I’m so glad we found Tim — it was the first time we truly understood what was going on and what might be affecting our air quality. He’s an incredible resource for anyone dealing with air quality issues or even those building a new home. I highly recommend Tim and his services!

Response from the owner · a year ago

Thanks Caroline! It was a pleasure working with you! Tim

Grant Berry3 reviewsTotal number of Google reviews Grant has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was referred to Safe and Healthy Home by a friend who had a great experience, and I’m glad I followed their recommendation. Tim, the owner, was extremely flexible with scheduling and made the trip all the way to Pittsburgh to test the home of an elderly relative. He provided a thorough assessment, walked us through the results in detail, and offered practical recommendations on how to address the issues. Tim was professional, knowledgeable, and genuinely caring throughout the entire process. I highly recommend his services.

Response from the owner · a year ago

Thanks Grant for the kind review!

Leonard Stepp Jr.5 reviewsTotal number of Google reviews Leonard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tim was professional, knowledgeable, and responsive. He also came out a second time free of charge to perform additional testing. Great service and experience.

Response from the owner · a year ago

Thank you Mr. Stepp for your review! I am glad I could help your family.

Ellen Cencula2 reviewsTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If I could, I would give Your Safe and Healthy Home (Tim) 10+ stars! With a relatively unusual situation (for us), Tim responded quickly to schedule an air sampling visit and followed up just as quickly with the results. He e-mailed a preliminary report within a couple of days, mailed a final, and met with us in-person to explain in detail what the findings were, what they meant, discuss possible courses of action to deal with correcting the situation. Post meeting, he was available & extremely responsive to answer any & all followup questions. His professionalism, thoroughness, & lengthy work background in the air-testing and remediation areas can't be over estimated!!! Glad to have found Your Safe and Healthy Home; it is the only company we will ever use. Highly recommend!

Response from the owner · a year ago

Ellen, thank you so much for such a thoughtful review! I enjoyed helping you!

Caylee Frost3 reviewsTotal number of Google reviews Caylee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing honest and genuine

Response from the owner · a year ago

It has been a pleasure referring my customers to Cleanup Services and knowing they are in good hands! Thanks for the review! Look forward to next year helping more customers together!

Debbie Ranallo3 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tim is very knowledgeable and guided me through mold remediation. He always responds quickly. He makes himself available when needed (even Sunday afternoons). He is genuine and cares about his customers health. I highly recommend his service.

Response from the owner · 2 years ago

Thank you so much for your review! I know this has been difficult, but we will get you through it!

Your Safe and Healthy Home on Google Maps →

Business details