iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 9 air quality testingiPosition by Experts Score among all companies we track in this category. · better than 88%
5.0★★★★★22 Google reviews · 5 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Your Safe and Healthy Home five stars based on twenty-two reviews, noting the owner responds to all feedback. Clients describe the business as punctual, professional, and affordable, with services including air quality testing, mold assessments, and post-remediation verification. Recurring themes highlight thorough reporting, clear explanations of results, and practical recommendations for addressing indoor environmental issues. No low-star reviews were provided to identify common criticisms.
Google rating: 5.0 out of 5 from 22 reviews (100% five-star).
Reviews on this page: 22 Google reviews (21 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 12, 2026.
Service: Air Quality Tester serving Akron, Ohio.
Data from Google, last updated November 3, 2026.
Score profile vs other air quality testing
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Your Safe and Healthy HomeAir Quality Testing median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Your Safe and Healthy Home: 98/100 on this factor. Category median: 94.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Your Safe and Healthy Home: 97/100 on this factor. Category median: 96.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Your Safe and Healthy Home: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 46.–
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Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
5.0of 5
5 stars22100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
100%praise
Praise64100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1320%
Would recommend1219%
Quality & results1016%
Communication914%
Speed & response813%
Honesty & trust813%
Price & value46%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was punctual, professional, knowledgeable and reasonable.”
“I would highly recommend him for anyone dealing with mold issues in their home.”
“Tested the air quality in our home and provided a thorough report with in-depth explanations and corrective actions.”
“He handled my post-remediation verification after a dishwasher leak and was incredibly thorough, professional, and easy to work with.”
“His detailed testing, clear explanations, and fast reporting gave me total peace of mind and solid documentation for insurance.”
“It is wonderful to find such a dedicated and trustworthy individual in this field.”
“He was affordable, thorough and went above and beyond.”
People customers mention
Tim8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CCliff3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Tim was knowledgeable, prompt and friendly. Tested the air quality in our home and provided a thorough report with in-depth explanations and corrective actions. I would highly recommend him for anyone dealing with mold issues in their home.
Great price
LLucy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Highly recommend Tim of Your Safe and Healthy Home. We called him out due to a musty odor in the house. He was punctual, professional, knowledgeable and reasonable. He took air and surface samples in the areas of concern. The report he provided was extremely informative and helpful in deciding how to solve our…
JJohnLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I’m extremely glad I found Tim with Your Safe and Healthy Home. He handled my post-remediation verification after a dishwasher leak and was incredibly thorough, professional, and easy to work with. His detailed testing, clear explanations, and fast reporting gave me total peace of mind and solid documentation for…
KKatie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Tim’s the best! He has compassion for his clients and is clearly in this business to help others. And just as importantly, he knows his stuff, is great at explaining things in an easily understandable way, and has many suggestions and resources to offer. He’s helped me out a few times, and I’ve always been so…
GGrant3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I was referred to Safe and Healthy Home by a friend who had a great experience, and I’m glad I followed their recommendation. Tim, the owner, was extremely flexible with scheduling and made the trip all the way to Pittsburgh to test the home of an elderly relative. He provided a thorough assessment, walked us…
LLeonard5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Tim was professional, knowledgeable, and responsive. He also came out a second time free of charge to perform additional testing. Great service and experience.
Tim was knowledgeable, prompt and friendly. Tested the air quality in our home and provided a thorough report with in-depth explanations and corrective actions. I would highly recommend him for anyone dealing with mold issues in their home.
Price assessment: Great price
Response from the owner · a week ago
Thanks Cliff!
L
Lucy6 reviewsiTotal number of Google reviews Lucy has written across all businesses on Google Maps, not just this one.
Highly recommend Tim of Your Safe and Healthy Home. We called him out due to a musty odor in the house. He was punctual, professional, knowledgeable and reasonable. He took air and surface samples in the areas of concern. The report he provided was extremely informative and helpful in deciding how to solve our problem. Thanks to him, we were able to address the issue appropriately and immediately. He responded promptly to any questions each and every time. We had him back out after work in the home was completed to retest and make certain everything was as it should be. It is wonderful to find such a dedicated and trustworthy individual in this field. I would use him again and I recommend him without hesitation.
Response from the owner · 9 months ago
Thank you for your kind review Lucy! I appreciate that you placed your home and health concerns in our hands and we are glad you are feeling better.
J
JohnLocal Guide · 36 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
I’m extremely glad I found Tim with Your Safe and Healthy Home. He handled my post-remediation verification after a dishwasher leak and was incredibly thorough, professional, and easy to work with. His detailed testing, clear explanations, and fast reporting gave me total peace of mind and solid documentation for insurance. It’s rare to find someone who combines technical expertise with genuine care for the homeowner. I’d recommend Tim without hesitation to anyone needing an honest, independent mold or moisture inspection.
Response from the owner · 11 months ago
Thank you John for your review!
K
Katie B.4 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Tim’s the best! He has compassion for his clients and is clearly in this business to help others. And just as importantly, he knows his stuff, is great at explaining things in an easily understandable way, and has many suggestions and resources to offer. He’s helped me out a few times, and I’ve always been so grateful for his expertise and guidance. Highly recommend!
Response from the owner · a year ago
Thanks Katie! I appreciate you taking the time to share this awesome revew!
C
Caroline Kew9 reviewsiTotal number of Google reviews Caroline has written across all businesses on Google Maps, not just this one.
Tim provided exceptional service from start to finish. He was professional, responsive, and easy to work with. He listened and validated our concerns and conducted a thorough inspection using advanced tools to assess air quality and mold throughout our home.
Tim’s expertise, attention to detail, and genuine care for his clients’ health really stood out. He took the time to answer all of my questions and offered practical, low-cost recommendations to help improve our indoor air quality. He also provided a detailed report shortly after his inspection which included his analysis on whether any results were concerning. After having several other mold professionals assess our home, I’m so glad we found Tim — it was the first time we truly understood what was going on and what might be affecting our air quality.
He’s an incredible resource for anyone dealing with air quality issues or even those building a new home. I highly recommend Tim and his services!
Response from the owner · a year ago
Thanks Caroline! It was a pleasure working with you!
Tim
G
Grant Berry3 reviewsiTotal number of Google reviews Grant has written across all businesses on Google Maps, not just this one.
I was referred to Safe and Healthy Home by a friend who had a great experience, and I’m glad I followed their recommendation. Tim, the owner, was extremely flexible with scheduling and made the trip all the way to Pittsburgh to test the home of an elderly relative. He provided a thorough assessment, walked us through the results in detail, and offered practical recommendations on how to address the issues. Tim was professional, knowledgeable, and genuinely caring throughout the entire process. I highly recommend his services.
Response from the owner · a year ago
Thanks Grant for the kind review!
L
Leonard Stepp Jr.5 reviewsiTotal number of Google reviews Leonard has written across all businesses on Google Maps, not just this one.
Tim was professional, knowledgeable, and responsive. He also came out a second time free of charge to perform additional testing. Great service and experience.
Response from the owner · a year ago
Thank you Mr. Stepp for your review! I am glad I could help your family.
E
Ellen Cencula2 reviewsiTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
If I could, I would give Your Safe and Healthy Home (Tim) 10+ stars! With a relatively unusual situation (for us), Tim responded quickly to schedule an air sampling visit and followed up just as quickly with the results. He e-mailed a preliminary report within a couple of days, mailed a final, and met with us in-person to explain in detail what the findings were, what they meant, discuss possible courses of action to deal with correcting the situation. Post meeting, he was available & extremely responsive to answer any & all followup questions. His professionalism, thoroughness, & lengthy work background in the air-testing and remediation areas can't be over estimated!!! Glad to have found Your Safe and Healthy Home; it is the only company we will ever use. Highly recommend!
Response from the owner · a year ago
Ellen, thank you so much for such a thoughtful review! I enjoyed helping you!
C
Caylee Frost3 reviewsiTotal number of Google reviews Caylee has written across all businesses on Google Maps, not just this one.
It has been a pleasure referring my customers to Cleanup Services and knowing they are in good hands!
Thanks for the review! Look forward to next year helping more customers together!
D
Debbie Ranallo3 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Tim is very knowledgeable and guided me through mold remediation. He always responds quickly. He makes himself available when needed (even Sunday afternoons). He is genuine and cares about his customers health. I highly recommend his service.
Response from the owner · 2 years ago
Thank you so much for your review! I know this has been difficult, but we will get you through it!