Landscaper · Chino Valley, AZ · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Momentum penalty86−1.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 40 wood chipping servicesiPosition by Experts Score among all companies we track in this category. · better than 5%
4.7★★★★★399 Google reviews · 24 photos
92%five-star reviews
4.67★last 12 monthsiAverage stars on reviews from the last 12 months only.
6.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate ZebraScapes 4.7 out of 5 based on 399 reviews, noting that the owner responded to 98% of feedback. Customers frequently praise the company for punctual crews, fair pricing, and effective services including tree removal, irrigation installation, and general maintenance. Positive feedback also highlights strong community involvement and professional communication during project planning. However, low-star reviews consistently criticize missed appointments, unreturned phone calls, and billing disputes regarding incomplete work or overcharges.
Google rating: 4.7 out of 5 from 399 reviews (92% five-star).
Reviews on this page: 399 Google reviews (322 with written comments, 35 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: November 7, 2026.
Service: Wood Chipping Service serving Chino Valley, Arizona.
Data from Google, last updated November 10, 2026.
Score profile vs other wood chipping services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
This companyWood Chipping Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ZebraScapes Landscaping & Services: 74/100 on this factor. Category median: 94.B
74
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ZebraScapes Landscaping & Services: 59/100 on this factor. Category median: 93.C
59
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ZebraScapes Landscaping & Services: 84/100 on this factor. Category median: 99.A
84
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ZebraScapes Landscaping & Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ZebraScapes Landscaping & Services: 86/100 on this factor. Category median: 100.A
86
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ZebraScapes Landscaping & Services: 100/100 on this factor. Category median: 88.A
100
Bar = this company · dark tick = category median.
Star ratings
399 Google reviews we collected
4.7of 5
5 stars36792%
4 stars51%
3 stars31%
2 stars51%
1 star195%
Praise vs complaints
Phrases our text analysis found in 322 written reviews
96%praise
Praise59496%
Complaints244%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price2940%
Reasonable3548%
Overpriced23%
Not sure710%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16727%
Quality & results14023%
Would recommend9816%
Speed & response9515%
Price & value569%
Communication417%
Honesty & trust213%
What customers talk about
We read 322 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thank you Edwin, Mark, Gilbert and Dexter for a super, professional job taking care of us!”
John5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Recent heavy rains left this spruce leaning precariously towards the house. JB and Javier Jr from Zebrascapes took it down throughly and without incident. Worries gone now.
RichardLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Five star tree services and ground work/maintenance. Edwin’s arborists crew just finished maintaining and trimming our oaks along our property exterior and they look great! Thank you Edwin, Mark, Gilbert and Dexter for a super, professional job taking care of us!
Updated 10/26
Troy and his crew did another five…
Jody10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Heavy rains wrecked areas of our yard. ZebraScapes repaired the damage, replaced gravel, addressed drainage and more. Josh, Senior and the rest of the crew were great to work with.
Toni5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Fair pricing for tree trimming and weed removal services, everything looks great! Thanks guys.
Reasonable priceTree trimming & pruningWeed control
Donna6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
ZebraScapes installed a block retaining wall where river rocks were before. They did an exceptional job, their workers arrived as scheduled and were very hardworking. I am happy with their work and end product.
Reasonable priceRetaining walls
Dana1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
These guys are awesome! Can’t tell you how much I appreciate their commitment to the community and making Prescott the best place to live!
Recent heavy rains left this spruce leaning precariously towards the house. JB and Javier Jr from Zebrascapes took it down throughly and without incident. Worries gone now.
Price assessment: Reasonable price
Services: Tree stump removal, Tree trimming & pruning
Richard ByersLocal Guide · 12 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Five star tree services and ground work/maintenance. Edwin’s arborists crew just finished maintaining and trimming our oaks along our property exterior and they look great! Thank you Edwin, Mark, Gilbert and Dexter for a super, professional job taking care of us!
Updated 10/26
Troy and his crew did another five star service on our trees. The oaks we have shaped are outstanding. Junipers are beautifully balanced. We have received several great comments from our neighbors how great everything looks. Couldn’t be happier.
Response from the owner · 3 years ago
Thank you!
Jody J10 reviewsiTotal number of Google reviews Jody has written across all businesses on Google Maps, not just this one.
Heavy rains wrecked areas of our yard. ZebraScapes repaired the damage, replaced gravel, addressed drainage and more. Josh, Senior and the rest of the crew were great to work with.
Thank you so much for the 5-star review, Jody! We’re glad our team could help get your property back in shape after the heavy rains and address the drainage issues along with the repairs. We’ll be sure to pass your kind words along to Josh, Senior, and the rest of the crew. Thank you for trusting ZebraScapes with your property we truly appreciate your business!
Toni Mata5 reviewsiTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
Fair pricing for tree trimming and weed removal services, everything looks great! Thanks guys.
Price assessment: Reasonable price
Services: Tree trimming & pruning, Weed control
Response from the owner · a month ago
Thank you so much, Toni! We truly appreciate the 5-star review and are glad to hear you were happy with both the pricing and the results. Our team takes pride in providing quality tree care and property maintenance at a fair value. Thank you for trusting ZebraScapes with your tree trimming and weed removal we appreciate your business and look forward to helping you again!
Lizette V2 reviewsiTotal number of Google reviews Lizette has written across all businesses on Google Maps, not just this one.
ZebraScapes installed a block retaining wall where river rocks were before. They did an exceptional job, their workers arrived as scheduled and were very hardworking. I am happy with their work and end product.
Price assessment: Reasonable price
Services: Retaining walls
Response from the owner · a month ago
Thank you so much for your review Donna, we are so glad we could help you with your retaining wall and that you were impressed with our crew! Call us if you ever need our services again!
Carsen Matock2 reviewsiTotal number of Google reviews Carsen has written across all businesses on Google Maps, not just this one.
Zebrascapes does an excellent job in the north pv neighborhood where I live...The esplanades they manage are well managed and weed-free where as before, a previous company had let some of the bushes grow too large and blocked drivers' views partailly. And they are friendly while driving by them...
Response from the owner · 2 months ago
Thank you so much for your review Matt! We pride ourself in quality service for the PV area and the friendliness of our staff.