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ZebraScapes Landscaping & Services

Landscaper · Chino Valley, AZ · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Momentum penalty86−1.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 40 wood chipping servicesPosition by Experts Score among all companies we track in this category. · better than 5%
4.7 ★★★★★ 399 Google reviews · 24 photos
92%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
6.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Nov 2026latest review

ZebraScapes Landscaping & Services at a glance

Google reviewers rate ZebraScapes 4.7 out of 5 based on 399 reviews, noting that the owner responded to 98% of feedback. Customers frequently praise the company for punctual crews, fair pricing, and effective services including tree removal, irrigation installation, and general maintenance. Positive feedback also highlights strong community involvement and professional communication during project planning. However, low-star reviews consistently criticize missed appointments, unreturned phone calls, and billing disputes regarding incomplete work or overcharges.

  • Google rating: 4.7 out of 5 from 399 reviews (92% five-star).
  • Reviews on this page: 399 Google reviews (322 with written comments, 35 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: November 7, 2026.
  • Service: Wood Chipping Service serving Chino Valley, Arizona.

Data from Google, last updated November 10, 2026.

Score profile vs other wood chipping services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

Satisfaction74Reliability59Craft & service84Value100Momentum86Replies to reviews100Satisfaction: 74 (median 94)Reliability: 59 (median 93)Craft & service: 84 (median 99)Value: 100 (median 100)Momentum: 86 (median 100)Replies to reviews: 100 (median 88)
This companyWood Chipping Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ZebraScapes Landscaping & Services: 74/100 on this factor. Category median: 94.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ZebraScapes Landscaping & Services: 59/100 on this factor. Category median: 93.C
59
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ZebraScapes Landscaping & Services: 84/100 on this factor. Category median: 99.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ZebraScapes Landscaping & Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ZebraScapes Landscaping & Services: 86/100 on this factor. Category median: 100.A
86
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ZebraScapes Landscaping & Services: 100/100 on this factor. Category median: 88.A
100

Bar = this company · dark tick = category median.

Star ratings

399 Google reviews we collected

  • 5 stars36792%
  • 4 stars51%
  • 3 stars31%
  • 2 stars51%
  • 1 star195%

Praise vs complaints

Phrases our text analysis found in 322 written reviews

  • Praise59496%
  • Complaints244%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2940%
  • Reasonable3548%
  • Overpriced23%
  • Not sure710%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude16727%
  • Quality & results14023%
  • Would recommend9816%
  • Speed & response9515%
  • Price & value569%
  • Communication417%
  • Honesty & trust213%

What customers talk about

We read 322 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Thank you Edwin, Mark, Gilbert and Dexter for a super, professional job taking care of us!”
    “Terrible work, poor/unprofessional customer service.”
  • “They did an exceptional job, their workers arrived as scheduled and were very hardworking.”
    “Incompetent, uncommunicative, irresponsible, lack or no effective communication to the customer.”
  • “Thank you Zebrascapes, I definitely recommend them and would reach out to them again for further issues.”
    “Would not recommend to anyone.”
  • “I received a quote for flood irrigation at my home and it was quick and detailed.”
    “No show.”
  • “Fair pricing for tree trimming and weed removal services, everything looks great!”
    “Misses appointments without notice, Overcharges for nonexistent service.”
  • “He always kept his appointments and followed up exactly when he said he would.”
    “Zebra landscape does not communicate very well at all.”
  • “Every interaction with them was above my expectations with them being transparent and respectful of my multiple requests.”
    “I was told that they did a really good job, but getting them out there was very difficult they weren’t lying.”

People customers mention

  • Prescott 14 reviews
  • Ralphael 11 reviews
  • Brannon 6 reviews
  • Manny 5 reviews
  • Daniel 5 reviews
  • Raul 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired ZebraScapes Landscaping & Services for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Recent heavy rains left this spruce leaning precariously towards the house. JB and Javier Jr from Zebrascapes took it down throughly and without incident. Worries gone now.

Customer photo from John's review
Reasonable priceTree stump removalTree trimming & pruning
RichardLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Five star tree services and ground work/maintenance. Edwin’s arborists crew just finished maintaining and trimming our oaks along our property exterior and they look great! Thank you Edwin, Mark, Gilbert and Dexter for a super, professional job taking care of us! Updated 10/26 Troy and his crew did another five…

Jody10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Heavy rains wrecked areas of our yard. ZebraScapes repaired the damage, replaced gravel, addressed drainage and more. Josh, Senior and the rest of the crew were great to work with.

Customer photo from Jody's reviewCustomer photo from Jody's reviewCustomer photo from Jody's review
Landscape installationsOutdoor step constructionRetaining walls
Toni5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fair pricing for tree trimming and weed removal services, everything looks great! Thanks guys.

Reasonable priceTree trimming & pruningWeed control
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

ZebraScapes installed a block retaining wall where river rocks were before. They did an exceptional job, their workers arrived as scheduled and were very hardworking. I am happy with their work and end product.

Reasonable priceRetaining walls
Dana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys are awesome! Can’t tell you how much I appreciate their commitment to the community and making Prescott the best place to live!

Photos

Customer reviews

4.7 ★★★★★ 399 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
John McDonald5 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Recent heavy rains left this spruce leaning precariously towards the house. JB and Javier Jr from Zebrascapes took it down throughly and without incident. Worries gone now.

  • Price assessment: Reasonable price
  • Services: Tree stump removal, Tree trimming & pruning
Richard ByersLocal Guide · 12 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Five star tree services and ground work/maintenance. Edwin’s arborists crew just finished maintaining and trimming our oaks along our property exterior and they look great! Thank you Edwin, Mark, Gilbert and Dexter for a super, professional job taking care of us! Updated 10/26 Troy and his crew did another five star service on our trees. The oaks we have shaped are outstanding. Junipers are beautifully balanced. We have received several great comments from our neighbors how great everything looks. Couldn’t be happier.

Response from the owner · 3 years ago

Thank you!

Jody J10 reviewsTotal number of Google reviews Jody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Heavy rains wrecked areas of our yard. ZebraScapes repaired the damage, replaced gravel, addressed drainage and more. Josh, Senior and the rest of the crew were great to work with.

  • Services: Landscape installations, Outdoor step construction, Retaining walls, Yard drainage, Tree removal
Response from the owner · a month ago

Thank you so much for the 5-star review, Jody! We’re glad our team could help get your property back in shape after the heavy rains and address the drainage issues along with the repairs. We’ll be sure to pass your kind words along to Josh, Senior, and the rest of the crew. Thank you for trusting ZebraScapes with your property we truly appreciate your business!

Toni Mata5 reviewsTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fair pricing for tree trimming and weed removal services, everything looks great! Thanks guys.

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning, Weed control
Response from the owner · a month ago

Thank you so much, Toni! We truly appreciate the 5-star review and are glad to hear you were happy with both the pricing and the results. Our team takes pride in providing quality tree care and property maintenance at a fair value. Thank you for trusting ZebraScapes with your tree trimming and weed removal we appreciate your business and look forward to helping you again!

Lizette V2 reviewsTotal number of Google reviews Lizette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

way overpriced, bad irrigation install. wont hire again.

  • Services: Landscape installations
Donna Nord6 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

ZebraScapes installed a block retaining wall where river rocks were before. They did an exceptional job, their workers arrived as scheduled and were very hardworking. I am happy with their work and end product.

  • Price assessment: Reasonable price
  • Services: Retaining walls
Response from the owner · a month ago

Thank you so much for your review Donna, we are so glad we could help you with your retaining wall and that you were impressed with our crew! Call us if you ever need our services again!

Carsen Matock2 reviewsTotal number of Google reviews Carsen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are a huge advocate for schools and community events

Response from the owner · a month ago

Thank you so much for your review carsen!

Dana DeVito1 reviewTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are awesome! Can’t tell you how much I appreciate their commitment to the community and making Prescott the best place to live!

Response from the owner · a month ago

Thank you for your glowing review, Dana. We love serving our community and making a difference.

Justin Gold4 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great members of the community

Response from the owner · 2 months ago

Thank you greatly Justin. Our goal is always to impact the community like family.

Matt Turner12 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Zebrascapes does an excellent job in the north pv neighborhood where I live...The esplanades they manage are well managed and weed-free where as before, a previous company had let some of the bushes grow too large and blocked drivers' views partailly. And they are friendly while driving by them...

Response from the owner · 2 months ago

Thank you so much for your review Matt! We pride ourself in quality service for the PV area and the friendliness of our staff.

ZebraScapes Landscaping & Services on Google Maps →

Business details