Analyzing 6,779,6686.8M ReviewsFor 19,16819.2K Experts
Google reviewers rate this photography business five stars based on 136 reviews, noting that the owner responded to 25 percent of them. Clients describe the team as punctual, communicative, and flexible regarding scheduling, while highlighting the thoroughness and high quality of real estate photos, videos, and Matterport scans. Common themes include reasonable pricing, quick turnaround times, and professional attention to detail, with no recurring criticisms evident in the provided five-star excerpts.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Bar = this company · dark tick = category median.
136 Google reviews we collected
Phrases our text analysis found in 125 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 125 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their professionalism, genuine care for every detail, and thoughtful guidance truly set them apart - they take the time to ensure everything is done r…”
“We highly recommend Jay for his services and we'll be calling him back for more work!”
“The images were excellent and incredibly thorough, more than I've seen from some other Matterport photographers.”
“He showed up on time to the photo shoot, spent 4 hours taking fabulous and professional photos of the interior and exterior of a home renovation that…”
“The team was easy to work with and did a great job on our recent team photos!”
“Pricing was fair and Jay was very helpful and transparent about options for hosting the footage once the project was complete.”
“As a busy marketer, Jay is always dependable and doesn't even need me onsite - he works wonders just based on a shot list.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired ZEN Lens Real Estate Photography Matterport 3D Washington DC for 1 kind of job. Pick one to see what they paid and said.
great service and the quality on the images 20/10! will definitely hire them again.
We have worked with ZEN LENS Photo Services several times, and each experience has been outstanding. Their professionalism, genuine care for every detail, and thoughtful guidance truly set them apart - they take the time to ensure everything is done right, resulting in beautiful, high-quality photos and videos that…
Jay is a true professional! He showed up on time to the photo shoot, spent 4 hours taking fabulous and professional photos of the interior and exterior of a home renovation that we completed. His attention to every detail really mattered. Now we may use these photos for our website. We highly recommend Jay for…
We hired Zen Lens to capture a 3D Matterport tour with a dollhouse view for an office building. Jay was great to work with and flexible with scheduling. The images were excellent and incredibly thorough, more than I've seen from some other Matterport photographers. He got tons of angles in each room throughout a…
The team was easy to work with and did a great job on our recent team photos! Definitely recommend.
Exceptionally high quality photos, and professional services. I got lots of people liked my house pictures, and I received multiple offers within a few days
| Job | Reviews | Category typical |
|---|---|---|
| Real estate photography | 6 | — |
5.0 ★★★★★ 136 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
great service and the quality on the images 20/10! will definitely hire them again.
We have worked with ZEN LENS Photo Services several times, and each experience has been outstanding. Their professionalism, genuine care for every detail, and thoughtful guidance truly set them apart - they take the time to ensure everything is done right, resulting in beautiful, high-quality photos and videos that consistently exceed expectation. Thank you Jay for your exceptional service!
Jay is a true professional! He showed up on time to the photo shoot, spent 4 hours taking fabulous and professional photos of the interior and exterior of a home renovation that we completed. His attention to every detail really mattered. Now we may use these photos for our website. We highly recommend Jay for his services and we'll be calling him back for more work! Thanks, Jay.
Best photographer in town!
We hired Zen Lens to capture a 3D Matterport tour with a dollhouse view for an office building. Jay was great to work with and flexible with scheduling. The images were excellent and incredibly thorough, more than I've seen from some other Matterport photographers. He got tons of angles in each room throughout a large and complex building. He even did the storage closets, bathrooms and maintenance rooms. Pricing was fair and Jay was very helpful and transparent about options for hosting the footage once the project was complete. I would definitely hire again for future projects!
Thanks Thea! Happy to help your commercial real estate Matterport 3D needs in Washington DC :) Love the open stairway layout and great light there at the Georgetown location.
The team was easy to work with and did a great job on our recent team photos! Definitely recommend.
Exceptionally high quality photos, and professional services. I got lots of people liked my house pictures, and I received multiple offers within a few days
Extremely thorough with a refreshing eye for detail. Our real estate broker knocked it out of the park choosing Jay and Zen Lens.
Thanks for the kind words Jonathan! Happy to elevate you real estate marketing :) Good luck - great building and location for a commercial launchpad.
We recently hired Jay with Zen Lens to photograph our home in Capitol Hill, Washington, DC, and we couldn't be happier with the results. Jay’s professionalism, creativity and attention to detail are exemplary. He is a truly skilled and talented architectural photographer. He captured our home beautifully — the natural light, the indoor/outdoor living areas and the character of the space all came through in the final images. One thing that really impressed me was Jay’s focus on setup and staging ahead of each shot, which ensured the final photos feel spacious and inviting and tell the story of the space. Jay’s sense of composition and architectural understanding truly elevated the beauty of our space. We’ve already received so many compliments on the listing images! If you're looking for a skilled, creative and talented architectural photographer who truly knows how to showcase a home and is easy to work with, Jay from Zen Lens is the one. Highly recommended!
Hi Susan, thank you for all the kind words. I hope all the photography helps quickly sell your Washington DC real estate property! I wish you a smooth transition to your new home. Sincerely ~ Jay
I highly recommend working with Zen Lens. Their team provides a seamless customer experience, responding quickly, scheduling efficiently, and delivering high-quality Matterport scans. I am always thrilled with how Zen Lens captures our spaces.
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Analyzing 6,779,6686.8M ReviewsFor 19,16819.2K Experts
