How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREZeppelin Cleaning Services
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 2,039 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zeppelin Cleaning Services for 8 kinds of job.
Zeppelin Cleaning Services for area rug cleaning
Clear ✕All 24 Google reviews tagged “Area rug cleaning” · showing 20
Great experience! They arrived on time, explained the process, and made sure that everything was clean before they left. Would definitely hire them again.
Our rugs and furniture were cleaned by Zeppelin and we are more than satisfied! From start to finish cleaning crew we’re professional and courteous . Highly recommend this company!
Excellent carpet cleaning job, thank you very much.
Had a great experience with Zeppelin! Punctual, clear communication, respectful, quick but thorough, fair pricing. Highly recommend!
Mike and team did a great job!!!
Brandon did a Great job!!
Brandon was thorough and did a fabulous job! He even spent extra time working on a tough stain.
Zeppelin always does an excellent job. Staff is friendly and professional. Highly recommend for all their services!
Zeppelin Cleaning Services is A-1!!! They were polite, professional and did an outstanding job with my upholstery, carpets and dryer vent cleaning. 5 Stars!!
Kyle and Mike did a great job explaining what they were doing as well as best practices for aftercare. Both were extremely courteous and helpful. Very pleased and highly recommend!
A great company .. considerate, hardworking, friendly, honest! A special shoutout to Antonio for caring so much about his work and for doing an outstanding job!
Great team work and professional service. On time and dedicated to providing superior product and attention to detail. Will use again.
Outstanding service, professional, friendly, and knowledgeable.
Easy schedule, flexible timing, professional, reasonable pricing. We’ve used them multiple times.
Mike from Zeppelin was awesome cleaning our rugs. On time, knowledgeable and professional.
On time, very knowledgeable and did a very good job. Thank you excellent work and service! Explained everything and answered all questions. They took their time and cared. I would recommend them very highly!!!
Excellent service; punctual; knowledgeable staff; rugs look great. Took the time to do a thorough job.
Excellent experience with Zeppelin! Top notch customer service and work.
Great service! Highly recommend!!
My sectional couch and large wool rug turned out beautifully! Antonio and Kyle did a fantastic job!! Thank You!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 218 | $478–$742 |
| Carpet steam cleaning | 69 | $176–$352 |
| General carpet cleaning | 49 | $213–$385 |
| Upholstery cleaning | 39 | $209–$290 |
| Area rug cleaning | 24 | — |
| Pet stain & odor removal | 17 | — |
| HVAC system maintenance | 12 | $54–$581 |
| Flood restoration | 11 | — |
