How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREZeppelin Cleaning Services
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 2,039 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zeppelin Cleaning Services for 8 kinds of job.
Zeppelin Cleaning Services for carpet steam cleaning
Clear ✕All 69 Google reviews tagged “Carpet steam cleaning” · showing 20
Mike was awesome. I didn’t have much hope that the carpet cleaning would make much of a difference, and Mike didn’t over-promise. He was deliberate, communicative (before and during the appointment) and worked long and hard to do a great job. What he accomplished, especially after working a long day, was such a relief. Thanks, Mike and Zeppelin!
Great experience and very happy with the results. The technician was super friendly and did a great job and paid attention to detail
Mike was super professional, knowledgeable, and took his time explaining the process to me. He did a thorough job, and I will definitely have Zeppelin back for future cleans. Highly recommend!
Excellent carpet cleaning job, thank you very much.
Zepplin was on time and the guys were polite. Cleaned our carpets and we couldnt be happier !
Excellent company with phenomenal customer service! Highly recommended!!!
We had great service and results using Zepplin for our carpet cleaning needs. The techs were professional, courteous, and very knowledgeable. Scheduling was a breeze with a quick turnaround time. Highly recommend!
Zeppelin did a great job, my carpet looks like new!
Beautiful job! Very professional and friendly, even my puppy got extra loving from the guys. Would highly recommend this company!
Zeppelin is simply the best! they came out within 24 hours to clean our carpets, and the service technician was courteous and professional and answered all my questions. I would 100% recommed Zeppelin to anyone in need of carpet cleaning.
Arrived on time, very prompting clear, explanations about what they were going to do both beforehand and then afterwards couple of nice tips on trying to keep the carpet the step ahead of them for the future and just enjoyable all around experience very quick too well job well done job carpets look great
Had 2 types of crew clean my house in preparation for listing it for sale. The first crew cleaned the dryer, air ducts and vents. The second crew cleaned carpets and large throw rugs. They did a fantastic job!!
My carpet hadn’t been cleaned in years, Brandon did a great job. I would definitely recommend.
Low their services! I use them for my business and home? Can't wait to book another appointment.
We were very happy with the work done cleaning our home. We had moved from Florida and this was into a new home. They did a great job .
Brandon was thorough and did a fabulous job! He even spent extra time working on a tough stain.
Great service and results from start to finish! Highly recommend.
Mike did a wonderful cleaning our basement carpet. It looks fresh and smells great!! He was on time (even a little early) and did a thorough job.
I had Zeppelin Cleaning so my carpet at my bridal salon! Glitter does quite the thing here and needs to be addressed!! They were fantastic… super nice and professional! I actually ran to Costco while they did their thing! It was totally perfect! I could not recommend higher!!
Chris & Aidan from Zeppelin did a great job. They were able to remove stains that seemed permanent. The carpet looked so much brighter and cleaner than I expected. Thank you!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 218 | $478–$742 |
| Carpet steam cleaning | 69 | $176–$352 |
| General carpet cleaning | 49 | $213–$385 |
| Upholstery cleaning | 39 | $209–$290 |
| Area rug cleaning | 24 | — |
| Pet stain & odor removal | 17 | — |
| HVAC system maintenance | 12 | $54–$581 |
| Flood restoration | 11 | — |
