How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREZeppelin Cleaning Services
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 2,039 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zeppelin Cleaning Services for 8 kinds of job.
Zeppelin Cleaning Services for carpet steam cleaning
Clear ✕All 69 Google reviews tagged “Carpet steam cleaning” · showing 60
Mike was awesome. I didn’t have much hope that the carpet cleaning would make much of a difference, and Mike didn’t over-promise. He was deliberate, communicative (before and during the appointment) and worked long and hard to do a great job. What he accomplished, especially after working a long day, was such a relief. Thanks, Mike and Zeppelin!
Great experience and very happy with the results. The technician was super friendly and did a great job and paid attention to detail
Mike was super professional, knowledgeable, and took his time explaining the process to me. He did a thorough job, and I will definitely have Zeppelin back for future cleans. Highly recommend!
Excellent carpet cleaning job, thank you very much.
Zepplin was on time and the guys were polite. Cleaned our carpets and we couldnt be happier !
Excellent company with phenomenal customer service! Highly recommended!!!
We had great service and results using Zepplin for our carpet cleaning needs. The techs were professional, courteous, and very knowledgeable. Scheduling was a breeze with a quick turnaround time. Highly recommend!
Zeppelin did a great job, my carpet looks like new!
Beautiful job! Very professional and friendly, even my puppy got extra loving from the guys. Would highly recommend this company!
Zeppelin is simply the best! they came out within 24 hours to clean our carpets, and the service technician was courteous and professional and answered all my questions. I would 100% recommed Zeppelin to anyone in need of carpet cleaning.
Arrived on time, very prompting clear, explanations about what they were going to do both beforehand and then afterwards couple of nice tips on trying to keep the carpet the step ahead of them for the future and just enjoyable all around experience very quick too well job well done job carpets look great
Had 2 types of crew clean my house in preparation for listing it for sale. The first crew cleaned the dryer, air ducts and vents. The second crew cleaned carpets and large throw rugs. They did a fantastic job!!
My carpet hadn’t been cleaned in years, Brandon did a great job. I would definitely recommend.
Low their services! I use them for my business and home? Can't wait to book another appointment.
We were very happy with the work done cleaning our home. We had moved from Florida and this was into a new home. They did a great job .
Brandon was thorough and did a fabulous job! He even spent extra time working on a tough stain.
Great service and results from start to finish! Highly recommend.
Mike did a wonderful cleaning our basement carpet. It looks fresh and smells great!! He was on time (even a little early) and did a thorough job.
I had Zeppelin Cleaning so my carpet at my bridal salon! Glitter does quite the thing here and needs to be addressed!! They were fantastic… super nice and professional! I actually ran to Costco while they did their thing! It was totally perfect! I could not recommend higher!!
Chris & Aidan from Zeppelin did a great job. They were able to remove stains that seemed permanent. The carpet looked so much brighter and cleaner than I expected. Thank you!
I have hired Zepplin a few times but never fir carpet cleaning. I am very happy with the result of the carpet. The technician named Brandon was wonderful. He was skilled and completed the work in a timely manner. Very pleasant person. He thoroughly explained the process and the carpeting looks great! I will. Will…
Highly recommend for air duct and carpet cleaning services! Great customer service as well.
Mike did a fantastic job cleaning my carpets. They look and smell great. I would highly recommend this company and their polite and very professional employees!
Just had Zeppelin out to at my home for carpet and floor cleaning. Their crew was on time, respectful, and did a great job. They even put foam blocks under our furniture so the wet carpet didn’t cause water damage. This isn’t the first time I’ve used Zeppelin and I will continue to use them in the future.
Kyle was very knowledgeable and professional. The team took their time and answered all my questions. How many times can you say you know more about your carpet and the care of them after a company leaves. I would highly recommend them. Thanks
Thanks Kyle and Mike! Another awesome job. Professional, polite, thorough. Carpets look great. Highly recommend:)
Kyle and Mike did a great job on my carpets. They were on time, very friendly, efficient and gave me some helpful hints to get out any stains that may happen in the future. Highly recommend!
They did an amazing job totally refreshing the carpets in our house. Between 2 kids and a dog, the white carpeting gets very dirty. After they left, the carpets look brand new!
Zeppelin Cleaning Services is hands down the best. My property got severe water damage over a weekend and Dane came out on a Sunday night to get started on restoration. Great company and crew, 100% transparent and will walk you through every step along the way!
Have used Zeppelin for duct cleaning, carpet cleaning, and upholstery cleaning and have been very satisfied with the services as well as the staff that has performed them. Everyone has been very kind and professional!
Had another great service from Kyle and Mike at Zeppelin today, carpets look and smell great. I also appreciate that they leave no mess behind. Highly recommend!
so professional! they even helped me move a heavy cabinet down a flight of stairs. my carpets look brand new. couldn’t be happier
Kyle and Mike did a great job explaining what they were doing as well as best practices for aftercare. Both were extremely courteous and helpful. Very pleased and highly recommend!
Great team work and professional service. On time and dedicated to providing superior product and attention to detail. Will use again.
Outstanding service, professional, friendly, and knowledgeable.
Kyle and Mike were very professional, explained all the treatments and pricing. Stunning result, very satisfied, will rehire again. Thank you!!
Very happy with the quality of the work and the knowledgeable technicians, they gave us recommendations on our particular carpet and products to maintain it. I highly highly recommend the carpet cleaning and ceramic tile Cleaning Services
Deon cleaned my stairs carpet that my giant dogs turned brown from dirt. It had been cleaned professionally about a year before and no difference was seen. I wasn’t expecting much, but to my surprise my carpet went back to its original gray color. I could not be happier with my service!
So professional, organized and personable. Great team and experience throughout!
Antonio and his partner arrived on time and were very professional! We were given clear details on what to expect and when the carpets would be dry. They also pot on shoe covers and treated our furniture with care and respect during the carpet cleaning. Shout out to Zeppelin..Quality work looks good on you! I highly recommend 👌
I recently bought a condo and had to have the carpets clean before moving in. I called Zepplin carpet cleaners as a family member recommended them. They did not disappoint. They did an exemplary job on cleaning. The communication was great and the price was phenomenal. I highly recommend using them
Easy schedule, flexible timing, professional, reasonable pricing. We’ve used them multiple times.
Mike from Zepplin cleaning services just finished my carpets and did a fantastic job. I’ve had other companies clean my carpets and they did not do nearly as good a job. I’m very impressed with how clean they came out. They look wonderful.
They did an awesome job cleaning my wool carpet and stair runner, will definitely use this company again!
April 2025 update: Marco from Zeppelin was here and did a perfect job on our dryer vent cleaning. Super professional, and informative. Zeppelin is a regular part of our ongoing home maintenance at this point, doing our dryer vent, HVAC vents, and carpet/furniture cleaning. 100% recommend with no hesitation.…
On time, very knowledgeable and did a very good job. Thank you excellent work and service! Explained everything and answered all questions. They took their time and cared. I would recommend them very highly!!!
Cleaned my carpet. Efficient, friendly and professional. And my carpet looks much better.
Once again, Zeppelin left our couch and rug sparking clean and it's a tough job with 2 toddlers and a dog! Highly recommend! Very professional, on time, and great communication!
I will not be using them again. Poor quality. It looked good, but was not near through enough to get the job done.
Updated- 2024. Zeppelin is THE very best for carpet cleaning and more. No matter which staff is doing the service, they are kind, professional and all around great folks! I cannot recommend them enough. I cannot day enough good things about this company! First off, it was extremely easy to book. They arrived on…
Zeppelin was great! Antonio and his partner were professional and efficient. They were also honest about the likelihood of one of our chairs getting fully cleaned. I'll be using the company again and would recommend.
Excellent experience with Zeppelin! Top notch customer service and work.
This was seamless from start to finish. The guys were on time, knowledgeable and professional.
Very professional carpet cleaning service. The did a fantastic job cleaning my carpets. Highly recommend this company!!!
Tech was great. went over and above what we requested.
The team is fantastic! In addition to a great job, they both taught me how to keep things up between cleaning!
Zeppelin was prompt, professional and knowledgeable about their product. A few stains could not be lifted, but they were willing to return to make it right. Would definitely call upon them again for carpet cleaning.
They did a great job. I will definitely use again,
Another great carpet cleaning experience with Zeppelin... Thank you Antonio and Kyle... You guys did an amazing job.
We used Zeppelin to clean 3 rooms of carpet, a hallway, a loveseat and a couch. They were awesome! Arrived on time, called when they were on their way to let us know, very professional, thorough and a pleasant experience all around. We will definitely use them again!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 218 | $478–$742 |
| Carpet steam cleaning | 69 | $176–$352 |
| General carpet cleaning | 49 | $213–$385 |
| Upholstery cleaning | 39 | $209–$290 |
| Area rug cleaning | 24 | — |
| Pet stain & odor removal | 17 | — |
| HVAC system maintenance | 12 | $54–$581 |
| Flood restoration | 11 | — |
