How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREZeppelin Cleaning Services
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 2,039 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zeppelin Cleaning Services for 8 kinds of job.
Zeppelin Cleaning Services for flood restoration
Clear ✕All 11 Google reviews tagged “Flood restoration”
The folks at Zeppelin Cleaning Services are fantastic. I woke up to find water in my basement. I called and within an hour they had technicians out to dry it out. Everyone was kind, calm and very good at explaining what would be done.
Can't say enough good things about this company. My basement flooded and they came right away, took care of everything, professionally exceptional. Highly recommend.
Zeppelin assisted after our basement flooded. They responded very quickly and wasted no time cleaning, clearing out and drying the area. They were very professional, polite, respectful and communicated consistently and clearly. I highly recommend their services.
Zeppelin has been great to work with. They help take the stress out of a stressful situation.
These guys did a great job in a very tough situation. It was a sewage backup at an apartment building, so we needed the full cleanup job. They were true professionals. I thought the price was very fair too for the job they did. Others in this same industry often look to take advantage of a situation. Zepplin did…
We were out of the country when a friend checked our house and notified us that our basement had flooded! I wasn’t even aware that Zeppelin Cleaning did basement remediation but then I received an email from them advertising that and I decided to use them. What a great decision that was as they spearheaded this…
We used Zeppelin through a referral for my sister's flooded basement. We have to say, Dane, Phil and all the others in the crew were so professional and understanding of a difficult situation. They talked us through all of the steps and kept us up to date daily, even if it was after hours. We are even using them…
After a flooded toilet damaged 3 levels of our home, Zeppelin was outstanding in their efforts to fuide us through this mess. Their response time, attention to detail, and overall professionalism were beyond expectations. Thank you Dane, Kyle, and everyone else involved in this awesome operation!
Excellent service - very quick and high quality. Highly recommended!
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 218 | $478–$742 |
| Carpet steam cleaning | 69 | $176–$352 |
| General carpet cleaning | 49 | $213–$385 |
| Upholstery cleaning | 39 | $209–$290 |
| Area rug cleaning | 24 | — |
| Pet stain & odor removal | 17 | — |
| HVAC system maintenance | 12 | $54–$581 |
| Flood restoration | 11 | — |
