How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREZeppelin Cleaning Services
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 2,039 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zeppelin Cleaning Services for 8 kinds of job.
Zeppelin Cleaning Services for general carpet cleaning
Clear ✕All 49 Google reviews tagged “General carpet cleaning” · showing 20
Zeppelin Cleaning Services was easy to book appointment with and clearly explained everything. They sent out text reminders and a text to alert me Mike was on his way. Mike and his partner were polite, friendly, efficient and very knowledgable about the carpet cleaning process. My carpet looks great. I highly recommend Zeppelin.
They did a great job cleaning the carpeting after my dogs made a mess on them....came out on very short notice.....could not be happier.
Had a great experience with Zeppelin! Punctual, clear communication, respectful, quick but thorough, fair pricing. Highly recommend!
Defiantly 5+ Star! Highly Recommend Zeppelin Cleaning Service. They are the best!
Brandon and Lawrence did a great job! Super knowledgeable and respectful guys. 10/10 would recommend.
Mike and team did a great job!!!
Very professional, friendly and thorough! Excellent job by Brandon👍
On time, professional and did a great job.
Brandon did a Great job!!
Zeppelin came recommended by another contractor. They were able to get out to a project to clean the ductwork and then squeeze us in a couple days later for carpet cleaning. They were very thorough. Mike came out for the carpet cleaning they did a great job. Two Thumbs up, will use them again
Brandon was fantastic. Easy to schedule, efficient, and did a great job on some tough stains at my workplace. Highly recommend!
Arrived on time, very prompting clear, explanations about what they were going to do both beforehand and then afterwards couple of nice tips on trying to keep the carpet the step ahead of them for the future and just enjoyable all around experience very quick too well job well done job carpets look great
Low their services! I use them for my business and home? Can't wait to book another appointment.
I had my 2nd appointment with Zepplin on Sat, (which is a necessary availability for those with busy wk days). They came this time clean the carpets and upholstery. I knew from their professionalism 2 wks ago, (air duct cleaning), that I likely would be very happy, and they proved me right. Brandon took the time to…
Zeppelin always does an excellent job. Staff is friendly and professional. Highly recommend for all their services!
Chris & Aidan from Zeppelin did a great job. They were able to remove stains that seemed permanent. The carpet looked so much brighter and cleaner than I expected. Thank you!
They had a very reliable service and showed up to help immediately. They were helpful with insurance reimbursement as well.
Just had another great job done at our home where Zeppelin hit it out of the park! They showed up early and finished our carpets throughout the entire house even though there was 15” of snow outside and it was 2 below. They have been our “go to” for many years for rug cleanings and vent cleaning. You can take these…
Super, super knowledgeable on cleaning carpets, especially wool. Thoroughly explained all the cleaning agents used, super friendly and my carpets are brought back to life!
Great service and the technicians were knowledgeable about friendly, awesome customer service
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 218 | $478–$742 |
| Carpet steam cleaning | 69 | $176–$352 |
| General carpet cleaning | 49 | $213–$385 |
| Upholstery cleaning | 39 | $209–$290 |
| Area rug cleaning | 24 | — |
| Pet stain & odor removal | 17 | — |
| HVAC system maintenance | 12 | $54–$581 |
| Flood restoration | 11 | — |
