How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREZeppelin Cleaning Services
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 2,039 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zeppelin Cleaning Services for 8 kinds of job.
Zeppelin Cleaning Services for general carpet cleaning
Clear ✕All 49 Google reviews tagged “General carpet cleaning”
Zeppelin Cleaning Services was easy to book appointment with and clearly explained everything. They sent out text reminders and a text to alert me Mike was on his way. Mike and his partner were polite, friendly, efficient and very knowledgable about the carpet cleaning process. My carpet looks great. I highly recommend Zeppelin.
They did a great job cleaning the carpeting after my dogs made a mess on them....came out on very short notice.....could not be happier.
Had a great experience with Zeppelin! Punctual, clear communication, respectful, quick but thorough, fair pricing. Highly recommend!
Defiantly 5+ Star! Highly Recommend Zeppelin Cleaning Service. They are the best!
Brandon and Lawrence did a great job! Super knowledgeable and respectful guys. 10/10 would recommend.
Mike and team did a great job!!!
Very professional, friendly and thorough! Excellent job by Brandon👍
On time, professional and did a great job.
Brandon did a Great job!!
Zeppelin came recommended by another contractor. They were able to get out to a project to clean the ductwork and then squeeze us in a couple days later for carpet cleaning. They were very thorough. Mike came out for the carpet cleaning they did a great job. Two Thumbs up, will use them again
Brandon was fantastic. Easy to schedule, efficient, and did a great job on some tough stains at my workplace. Highly recommend!
Arrived on time, very prompting clear, explanations about what they were going to do both beforehand and then afterwards couple of nice tips on trying to keep the carpet the step ahead of them for the future and just enjoyable all around experience very quick too well job well done job carpets look great
Low their services! I use them for my business and home? Can't wait to book another appointment.
I had my 2nd appointment with Zepplin on Sat, (which is a necessary availability for those with busy wk days). They came this time clean the carpets and upholstery. I knew from their professionalism 2 wks ago, (air duct cleaning), that I likely would be very happy, and they proved me right. Brandon took the time to…
Zeppelin always does an excellent job. Staff is friendly and professional. Highly recommend for all their services!
Chris & Aidan from Zeppelin did a great job. They were able to remove stains that seemed permanent. The carpet looked so much brighter and cleaner than I expected. Thank you!
They had a very reliable service and showed up to help immediately. They were helpful with insurance reimbursement as well.
Just had another great job done at our home where Zeppelin hit it out of the park! They showed up early and finished our carpets throughout the entire house even though there was 15” of snow outside and it was 2 below. They have been our “go to” for many years for rug cleanings and vent cleaning. You can take these…
Super, super knowledgeable on cleaning carpets, especially wool. Thoroughly explained all the cleaning agents used, super friendly and my carpets are brought back to life!
Great service and the technicians were knowledgeable about friendly, awesome customer service
Phil did an excellent job!
Stained white carpeting looks like new!! Thank you Zeppelin!! Service techs were very professional
They did an amazing job totally refreshing the carpets in our house. Between 2 kids and a dog, the white carpeting gets very dirty. After they left, the carpets look brand new!
Zeppelin Cleaning Services is hands down the best. My property got severe water damage over a weekend and Dane came out on a Sunday night to get started on restoration. Great company and crew, 100% transparent and will walk you through every step along the way!
Kyle and Mike did a fabulous job cleaning our carpets and couch. Great attention to detail and were able to remove some very stubborn stains. I highly recommend zeppelin!!
Had another great service from Kyle and Mike at Zeppelin today, carpets look and smell great. I also appreciate that they leave no mess behind. Highly recommend!
Outstanding service! Highly recommend!
They took their time and gave extra attention to areas that needed it.
Zeppelin Cleaning Services is A-1!!! They were polite, professional and did an outstanding job with my upholstery, carpets and dryer vent cleaning. 5 Stars!!
Kyle and Mike were very professional, explained all the treatments and pricing. Stunning result, very satisfied, will rehire again. Thank you!!
Easy schedule, flexible timing, professional, reasonable pricing. We’ve used them multiple times.
Antonio and his partner did a fabulous job with our carpet cleaning! They were extremely professional and thorough. I was impressed with their attention to detail and the respect of our furniture. They took great care to ensure every area was cleaned as best as possible. Even left me with some good carpet tips for the future! Would hire them again!
April 2025 update: Marco from Zeppelin was here and did a perfect job on our dryer vent cleaning. Super professional, and informative. Zeppelin is a regular part of our ongoing home maintenance at this point, doing our dryer vent, HVAC vents, and carpet/furniture cleaning. 100% recommend with no hesitation.…
What an amazing carpet cleaning company. Very professional and detailed on cleaning carpets, upholstery and tile Flooring. Our carpets and furniture look fantastic and smell great. I would most definitely recommend Zeppelin Cleaning company to clean your carpets, upholstery and tile flooring cleaning or your ducts in your home.
Great job! On time, efficient, great results
On time, very knowledgeable and did a very good job. Thank you excellent work and service! Explained everything and answered all questions. They took their time and cared. I would recommend them very highly!!!
Updated- 2024. Zeppelin is THE very best for carpet cleaning and more. No matter which staff is doing the service, they are kind, professional and all around great folks! I cannot recommend them enough. I cannot day enough good things about this company! First off, it was extremely easy to book. They arrived on…
Zepplin was on time, very knowledgeable abd friendly. It was a great experience. Thank You.
Excellent experience with Zeppelin! Top notch customer service and work.
Great service all around. Highly recommend.
Great job start to finish. Very happy with the results. Highly recommend 🥰
The team is fantastic! In addition to a great job, they both taught me how to keep things up between cleaning!
They did a great job on the carpets & rugs. They were on-time, professional and very friendly. The person that came out was great, he kept both my mom and myself informed. I would hire them again! Thank you so much.
The Zeppelin carpet crew was at my house this afternoon and they did an amazing job cleaning my carpet and getting up a pretty nasty stain that I had all but given up on. The two gentlemen were friendly, professional, respectful of my home and very good at what they do. I will use them again in the future.
They did a great job. I will definitely use again,
Professional and very nice and efficient. Will have them back soon!
Zeppelin did a wonderful job cleaning our carpets and upholstered furniture! They were so thorough—diagnosing problems and implementing the best solutions! Antonio and Kyle were an absolute pleasure to work with and made sure that we were 100% satisfied. I cannot recommend them enough!
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 218 | $478–$742 |
| Carpet steam cleaning | 69 | $176–$352 |
| General carpet cleaning | 49 | $213–$385 |
| Upholstery cleaning | 39 | $209–$290 |
| Area rug cleaning | 24 | — |
| Pet stain & odor removal | 17 | — |
| HVAC system maintenance | 12 | $54–$581 |
| Flood restoration | 11 | — |
