How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREZeppelin Cleaning Services
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 2,039 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zeppelin Cleaning Services for 8 kinds of job.
Zeppelin Cleaning Services for HVAC duct & vent cleaning
Clear ✕All 218 Google reviews tagged “HVAC duct & vent cleaning” · showing 140
Just had my air ducts and dryer vent cleaned and Zeppelin did an amazing job. From the time I first placed the call through the actual cleaning process everything was thoroughly explained. No surprises and I appreciated the before and after pictures that let me see what was done. Very friendly, respectful and…
The guys were Communicative, professional, and timely. We got our events and dryer vent cleaned. I appreciated that they were very respectful and spent the entire time working. I enjoyed that they showed me before and after photos when they were done, I was able to pay with card and there was no extra fee for that…
great service and very friendly techs. would defiantly choose zeppelin again to get my vents cleaned. Noah, Matt and Jake were all professional.
Great experience! They arrived on time, explained the process, and made sure that everything was clean before they left. Would definitely hire them again.
We just had our air ducts & vents cleaned. Would definitely recommend Zeppelin to do air duct cleaning for my family and friends. Both the admin team and the gentlemen that came out to do the work were professional and excelled at communication. They explained the process and kept us updated throughout the process.…
Zeppelin Cleaning Services did an outstanding job cleaning 77 years’ worth of dust and grime from our air ducts! Both gentlemen were courteous and personable. They explained every step of the process and provided detailed before-and-after photos. Best of all, they cleaned up so well you couldn't even tell they…
Service was great and they were in and out in a few hours
They came to my house on time and were very thorough. They explained the process and even provided additional services we did not know they offered such as cleaning the dyer vents. After they completed their work, there was not a trace they were even there. l look forward to using their services in the future.
The crew was careful & nice to have in the house and appear to have done a great job.
Nailed it
Excellent job, professional staff, very thorough and informative throughout process. Highly recommend!
Extremely knowledgeable, professional, friendly. Communication was great, very happy. Thank you!
They did a great job cleaning ductwork and dryer vent and cleaned up well. Nice and thoughtful about pets.
They are very personable, efficient and great services. I highly recommend them
Excellent job. Super nice people, very attentive and considerate. Couldn’t have had a better experience. Very highly recommend
I went with Zeppelin Cleaning Services for an air duct cleaning, and they were fantastic! My technicians, Matt and Noah, were excellent to work with—they explained the entire process up front and cleaned up thoroughly afterward. They even provided before-and-after photos so I could see the results. I would…
Very professional, friendly, timely and very informative on the process through out the time they were here for cleaning out our ducts. Loved seeing the before and after pictures! Thanks for a great experience!
Two young guys were very professional and kept me looped on during the whole process. Would recommend their services.
Zeppelin cleaning service is the best! The team that cleaned my air ducts were thorough, efficient, and polite.
Zeppelin’s came two days after I called, showed up on time and cleaned and fixed/replaced my dryer vent so it is sturdy
On time. Service was excellent and my ductwork and dryer went was spotless.
We have had a great experience with Zeppelin Cleaning Services. They recently handled our duct cleaning and did an excellent job from start to finish. The team was professional, prompt, thorough, and very easy to work with. They have also been cleaning our office weekly for the last 5 years, and we have always been…
Great job! Friendly, fast and great clean up. Would highly recommend
Highly recommend, very professional, great job and great team,wouldn't go no where else!!
Matt & Noah were fanTASTIC! They were so informative and professional during the air duct / dryer vent cleaning service. Their work was efficient, organized, and clean. They displayed such high respect for me, for each other, and for their work. Thank you so so much. 🙏🏽
They did a fantastic job! Very considerate and respectful of my home. Clean up was great. Took every precaution so any loose particles were not blown out into living areas. Highly recommend.
Did a great job loved their advice
Such a great experience! Matt and Noah were great! They were very personable, and walked me through the entire process. Highly recommend!
Zeppelin assisted after our basement flooded. They responded very quickly and wasted no time cleaning, clearing out and drying the area. They were very professional, polite, respectful and communicated consistently and clearly. I highly recommend their services.
Quick, courteous quality work. Reasonably priced. Highly recommend.
From the very first phone call, they were very courteous and responsive to all my questions. Their communication was fantastic as well as their work!
Matt & Noah were professional, diligent, and courteous. I had a great experience interacting with them, they notified me of each step they took throughout the process. My next vent cleaning I will be asking for them. Thank you guys for everything. Zeppelin is #1!!
We got our Air Ducts cleaned today. The guys were so nice and very courteous. They explained the entire process. They showed us before and after photos, they looked squeeky clean. We will be using them for future cleanings
They did an awesome job! A professional team top notch service too!
Did a very conscientious job. Cleaned our ducts. Have always been very pleased with zeppelin. This time a few things were left undone. Also dryer vent cleaning was ordered at the same time but the contractor missed it and now they have to come back. Overall I have been very pleased with Zeppelin. Bob Sfire
I really appreciated the service today. The guys were very professional, polite, and knowledgeable. They were on time, courteous, and efficient. I will continue to recommend Zeppelin and book you all in the future.Thank you so much. This visit was such a blessing. Have a wonderful day.
Speedy and professional. They explained what needed to be done, were straight forward with the disruption it would cause and cleaned the ducts in record time.
I love their service. Very professional. Was very good with my cat. I would definitely suggest you use them.
Zeppelin Cleaning Service did an outstanding job cleaning the air ducts in my home. Matt and Noah were very professional, friendly, and respectful from start to finish. They explained the process clearly, worked thoroughly, and left everything clean when they were done. I could tell they took pride in doing the job…
Wonderful experience
Matt and Zach explained everything that was going to happen. They stuck to the plan and I am very very pleased with the outcome. My dryer vent was a fire waiting to happen. Thank you
Zeppelin did an amazing job. The crew was very nice and explained everything to a tee from jump. Highly recommend them for all your needs! Will be using them always in the future. Thank you!
Marco was knowledgeable, friendly, and professional. He explained everything clearly and thoroughly, and my dryer is now much more efficient. Marco and his team provided an exceptional customer experience. Many thanks to Marco and the Zeppelin Cleaning Services Team!
Matt and Zach were very professional. They explained what they were doing. They were respectful of our home. Good price compared to competition. And , they were very nice and polite. Glad we chose Zeppelin.
We are so happy with Zeppelin's cleaning service. They came out to the home and did a duct cleaning. The two men that came out were so respectful and mindful of my cats who were struggling with all the noise. I loved seeing the photos of how much was removed...it made a huge difference!
Zeppelin Cleaning Services were wonderful, very professional, very affordable and they were highly recommended to us , so I'm so glad they were as great as others said they were ! They even made friends with my dog and asked if he was ok with all the noise , how cool is that ? I highly recommend Zeppelin and will…
The guys were so friendly and explained it all, on top of maintenance going forward! I highly recommend this company!
We had our air ducts and dryer vent cleaned. Tyler was great, very nice, and answered all of my questions. He showed before and after photos and we are definitely breathing cleaner air now! I would highly recommend!
We had our duct work cleaned and the team did an amazing job! Dane and his team are so professional & polite, I really appreciate the time they took to do a fantastic job! Thank you all!!
Zeppelin Cleaning Services expertly cleaned our dryer vent and installed a more robust vent system that significantly improved performance. Their knowledgeable and friendly staff made the entire process seamless, and they resolved our dryer vent issues. I highly recommend Zeppelin Cleaning for your home cleaning needs.
My experience having Zeppelin Cleaning clean my air ducts was great. Zach and Noah did a good job explaining the process and what to expect. I’m very happy with the end results.
Great experience from start to finish. They showed up right on time, were professional, and did high-quality work. You can tell they take pride in what they do. My air ducts look and feel much cleaner—highly recommend!
Zeppelin did a fantastic job of cleaning the ductwork in my home. They were happy to answer all of my questions, clearly explained the process, were respectful of my spaces, and took before and after photos of the work. I'd highly recommend them!
Thank you Zeppelin Cleaning for the great service you provided me, cleaning my dryer air vent. You took the time to explain what you were going to do, gave me tips on prolonging the life of my appliances and answered any questions I had. Vladimir was wonderful! Knows his business!
Arrived on time, 2 young men explained the procedure and about how long it would take. They took care to cover their feet and cover any area in my house that they felt would get dust all over it. I found them to be very professional and friendly. I would highly recommend this company. They also provide other cleaning type services for home and office.
We are very happy with the work Zeppelin did. The workers were very thorough, and polite!!
Worth it! We previously used a different company that charged less. Zeppelin was professional, thorough and totally worth the extra money.
Efficient professional job.
Had 2 types of crew clean my house in preparation for listing it for sale. The first crew cleaned the dryer, air ducts and vents. The second crew cleaned carpets and large throw rugs. They did a fantastic job!!
We used Zeppelin through a referral for my sister's flooded basement. We have to say, Dane, Phil and all the others in the crew were so professional and understanding of a difficult situation. They talked us through all of the steps and kept us up to date daily, even if it was after hours. We are even using them…
We just had our ducts cleaned today. Tyler and Noah were very professional and courteous. They kept us updated during the process.
Great service. In a timely manner. I'm very satisfied
Great job done by Zack & Andrew. Very polite and informative. Explained the job & performed it very well. Great clean up & a job well done! Great to see two young men doing such a fantastic job! Thank you! Will definitely recommend Zeppelin to family and friends!
Had air duct and dryer vent cleaning. They were professional from scheduling and throughout the entire process. All areas they worked in were cleaned after finishing. They explained their process and kept us informed on what steps they were at. When done they showed before and after pictures. Tyler and Zach were…
They were absolutely fantastic when they arrived. They were recommended by another fantastic company. They did amazing work at a great price. The two guys they sent out were incredible. They were even kind to the dog. He completely cooperated with me, gave me options, and answered my questions. Any problems I have. I’m definitely giving them a phone call.
Wow!! First time I’ve ever had my dryer vent cleaned! Didn’t know it was the number one cause of house fires. Matt and Andrew were awesome, thorough, clean, explained everything to me. Going to have them every year!!
I had my 2nd appointment with Zepplin on Sat, (which is a necessary availability for those with busy wk days). They came this time clean the carpets and upholstery. I knew from their professionalism 2 wks ago, (air duct cleaning), that I likely would be very happy, and they proved me right. Brandon took the time to…
We love the ultra professional service that this company provides. A few years back did a whole house ductwork cleaning. It’s super important to keep up especially the dryer vent cleaning! Took a pic of top of truck from upstairs bedroom to show grands as it looked cute like a Sponge Bob vehicle;) Anyway from the…
We recently had our ducts cleaned and we are very happy with the work! The 2 men were informative about what would take place, and they left our home as clean as they found it! We would definitely recommend using Zeppelin in the future!
Excellent service. Did a great job cleaning up afterwards.
I was Super impressed. They were on time, courteous, thorough, and explained the whole process beginning to end. So happy I chose them!
They were very professional and did a great job. I’m so glad I had the ducts and dryer vent cleaned! I highly recommend Zeppelin
We’ve used them twice now, and they are always very thorough. We worked with Marco this most recent time, and he was quick, professional, and very helpful. We got realistic advice on how to maintain our very old dryer, we weren’t pressured into more services than we needed, and there were no unexpected charges afterwards. It was worth the money!
We have used Zeppelin Cleaning Services for a few different experiences, most recently dryer vent cleaning. Their service technician was prompt, communicative, kind, informative, and efficient.
Very professional. They do quality work and are great to work with! A+
Fast, super clean, extremely professional. Will use again.
Excellent!!
On time, professional, and well done work. Tyler was extremely accommodating for my young family and went above and beyond from a customer service standpoint. Highly recommend and thank you again Tyler!
Zeppelin always does an excellent job. Staff is friendly and professional. Highly recommend for all their services!
Easy scheduling, great communication, and excellent work! My vents were cleaned thoroughly after years of buildup and renovation dust. Highly recommend Zeppelin Cleaning Services!
They were on time. Respectful. Job was done in about 2 hours!
Zeppelin is best in the business!!
Matt and Lawrence were great—very kind and thorough and professional.
Very friendly and professional from start to finish! Tyler explained everything thoroughly so there was no point during that I didn't know what was going on. They cleaned up well and were very courteous throughout. They also beat their competitor by $100. Would highly recommend!
Highly recommend for air duct and carpet cleaning services! Great customer service as well.
Very pleased with the communication and professionalism from Zack and Andrew. They were very thorough in explaining the entire process before starting. They arrived on time and cleaned up very well before leaving. My home looked like they were never even here. The before and after pictures of my vents were…
I can’t recommend Zeppelin Services enough! They were affordable, knowledgeable, and incredibly respectful. Communication was clear and timely, and they worked very efficiently. We will absolutely use them again.
Zeppelin’s Cleaning Services were wonderful! I own a duplex with two separate furnaces and two dryers that needed cleaning. The gentlemen were very professional and did a wonderful job. The apartments and basement were left in tidy condition. I would not hesitate to recommend their cleaning services.
Fantastic work and service
Matt and Andrew did a fantastic job! Courteous, providing a great explanation of how the service works and what to expect, and considerate of my home.
Timely, polite and did a great job. Highly recommended.
Excellent service, very professional and on time. Well done!!
Tyler and Phil know what they are doing. Very professional. Highly recommend!
Very happy with Zeppelin’s air duct cleaning service, and we’ll definitely continue to use them. Zach and Andrew were the techs who performed the work. They were very knowledgeable and professional, and explained the process every step of the way. Great communication, and thorough cleaning. We had the ducts cleaned…
From the start everyone was so kind and easy to work with, from Jake who came to my home and gave me a quote and run down of what would be done step by step. The scheduling was so easy with Jill! Zack and Andrew were very friendly, kind and easy to work with even helped me put my couch back together when they were…
My experience was awesome!!. Matt was very detailed in explaining the process. The 2 men were courteous, knowledgeable and definitely had customer service at a 10 star. I would recommend this company to anyone who needs their service!!!. I thanked my referral.
Phenomenal service and clean and respectful service providers. Would use them again!!
On schedule, polite, friendly and proactive with clean up and answering all questions. Very good! Will recommend & use again if needed.
Thank you Zeppelin for making this cold season a safe and crispy warm one for our family.
Zach and Andrew did a great job - couldn’t be happier…
We had Zeppelin do our duct cleaning and also clean dryer vent. They did a fantastic job . We will have them clean or carpets after the holidays also. They gave us a great price bundling all 3 services.
From the very first phone call the receptionist to Matt and Andrew that did the cleaning they were the best. Great thorough job. They are all so pleasant down to earth. They are great! Showed us start and finished pictures. We loved the experience!
First time customer - highly recommend, great experience. Matt and Andrew were very professional and thorough. They did a great job, explained everything to me, cleaned up great. Quick and easy. Thank you both, cheers!
Zachary did an excellent job. He explained the process before and discussed and showed results after completed. Nice guy’
Outstanding service. The technicians explained everything they were going to do before doing it. They were very polite and respectful. I would not hesitate to use them again.
They showed up on time, did their work thoroughly and without fuss and cleaned up after themselves. They did an excellent job cleaning our heating ducts and then presented us with documentation of what they’d done. First rate all around.
I was referred to Zeppelin Cleaning Services by another family member. Their scheduling representative was friendly, knowledgeable and able to give me an estimate for the work over the phone. The appointment was scheduled 24 hours after my call. The serviceman called before arriving, gave me his card upon arrival…
A fantastic company! they will explain everything to you, how the process works, A very honest company, they respect your home, make sure you ask for Tyler and Marco! they were a great team! Zeppelin is the best company out there!
Zach and Brandon did a great, efficient job! We’re very pleased.
Have used Zeppelin for duct cleaning, carpet cleaning, and upholstery cleaning and have been very satisfied with the services as well as the staff that has performed them. Everyone has been very kind and professional!
Very efficient and thorough. Work was done professionally and at a good price. Will definitely use them again.
Matt and Andrew were wonderful! I had dryer vent and air ducts cleaned. They cleaned up after themselves.
Tyler from Zeppelin came out and did an amazing job cleaning out my air ducts, cold air returns, etc. I would highly recommend this company. The price is right, the crew and staff are friendly and helpful!!
Great experience! Tyler & Tony were very professional, thorough & polite. Explained the process from start to finish. Cleaned up afterwards . Would highly recommend this company.
I shared your information with the President of the HOA, telling him my satisfaction with your services. Also, l mentioned that our neighbors in the complex should have their vents cleaned for safety reasons. Edward Sarkisian
Walked me through whole process, described how the duct cleaning would be completed etc. really fascinating process. Great results. Both Matt and Andrew were professional and always updated me on process. Great team. Great service. I will recommend fir sure!!!
Great team and great service.
Zeppelin house and dryer vent clean out was excellent and they removed ALL the dust from my home vents and my dryer vent. The air in my house is so much cleaner now. Matt and Andrew arrived on time, were thorough in getting my entire hose and dryer vent cleaned out showing me pictures of before and after spotless…
Zeppelin Cleaning Services is A-1!!! They were polite, professional and did an outstanding job with my upholstery, carpets and dryer vent cleaning. 5 Stars!!
Excellent job by Tyler & Dion! Great communication in explaining the process of residential Duct cleaning. Everything was cleaned up as if they were never there, Thank you Zeppelin cleaning service. Highly recommended!
Great experience with Zeppelin. Air ducts cleaned. The crew, Matt and Andrew very professional, kept me informed as job progressed. Cleaned up after and polite. I will recommend Zeppelin for their services.
Tyler and Tony were fantastic. They were courteous and professional at our visit. We are so happy to have had our vents cleaned. Not only will we be breathing better but we have peace of mind knowing they are clean. There was a horrible smell in our new place and it completely gone. Thank you!
The guys from Zeppelin just left. They showed up on time and took about 2.5 hours for a 1400 sq foot house. They were very informative and cleaned up after themselves. I loved seeing the before and after photos of my ducts. Will definitely use them in the future!
Chris and his team were amazing! They explained each step of the duct cleaning in detail and were very polite and efficient. We could tell the difference with the air quality when they were finished. I would definitely recommend them! Great customer service!
Had my furnace ducks cleaned by Zeppelin services
Professional and thorough. They were at our house for over 5 hours and were able to show pics of the before and after for our hvac. Very happy!
Matt and Andrew were the technicians doing my duct cleaning and they were amazing. They were prompt and professional explaining everything that they were doing. Took before and after pictures and it was clear the ductwork needed to be cleaned. Will definitely recommend without a doubt to family and friends.
Matt and Andrew were very professional and friendly. They arrived on time and did an amazing job with clearing our vents. I highly recommend Zeppelin!
Zeppelin cleaned the ducts in our (over 100 year old) home that has never had the ducts cleaned. Upon moving in, air quality was horrible & it was suffocating. As soon as the guys left, it feels like an entirely new atmosphere! My family and I would highly recommend Zeppelin. They did an amazing job, squeezed us…
Very professional and answered all questions and concerns we had. They walked us through the entire process and showed us pictures of before and after when the job was completed
It was very easy to schedule an appointment. They arrived on time they explained the process to me and showed me before and after pictures I am very impressed and I will use the service again when needed.
Had our ducts cleaned by Tyler and Marco and they were awesome! Super informative throughout the process, did their best to minimize any mess and terrific customer service. Won’t hesitate to have them back down the road.
Marco and his assistant showed up on time, and were very prompt professional and knowledgeable. He took the time to explain what the problem was and provided insight in how to avoid in the future. Very professional!
Tyler and Tony did a great job cleaning my air ducts. They cleaned up and put everything back. They were both very friendly and explained what they were doing.
Zeppelin Cleaning Services did an outstanding job with our air duct cleaning. Our landlord arranged the service because my son and I both have chronic asthma, and the team handled everything flawlessly—even while we weren’t home. They were professional, efficient, and trustworthy. When we returned, every vent and…
Great work and cleaned up after. 😁
Hi they showed up when they said they would and actually called to say they were on their way. They were professional and they cleaned up and explained everything before they left. I would recommend and we will use them again.
I had Zeppelin clean my ducts today. The level of professionalism that both Zachary and Phill presented themselves with and the fine work they did is beyond impressive. Zeppelin is lucky to have them.
Super professional! Zach and Phil were thorough, knowledgeable and courteous.
We could not recommend Zeppelin enough for an air duct cleaning. Matt and Tony were professional, informative, and detailed with their work and deserve more than five stars. They walked my husband with plenty of tips on how to maintain our system. Bonus points for being so kind to our puppy!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 218 | $478–$742 |
| Carpet steam cleaning | 69 | $176–$352 |
| General carpet cleaning | 49 | $213–$385 |
| Upholstery cleaning | 39 | $209–$290 |
| Area rug cleaning | 24 | — |
| Pet stain & odor removal | 17 | — |
| HVAC system maintenance | 12 | $54–$581 |
| Flood restoration | 11 | — |
