How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREZeppelin Cleaning Services
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 2,039 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zeppelin Cleaning Services for 8 kinds of job.
Zeppelin Cleaning Services for upholstery cleaning
Clear ✕All 39 Google reviews tagged “Upholstery cleaning”
Brandon and Aiden were here on time, were knowledgeable, friendly, and efficient. It was a great experience, and I highly recommend them for your upholstery cleaning needs.
Our rugs and furniture were cleaned by Zeppelin and we are more than satisfied! From start to finish cleaning crew we’re professional and courteous . Highly recommend this company!
Zeppelin Cleaning Services has the best customer service and excellent workers! We just had our upholstery cleaned. Mike and his helper did a great job! Mike communicated before, during and after the work. I would highly recommend Zeppelin!
The two guys from Zeppelin h cleaning arrived on schedule were very polite. Very careful with everything in the house and did a beautiful job of cleaning the furniture.
Mike and team did a great job!!!
Prompt, polite and professional. Got all sorts of stains out of our gross couch in time for us to have a house full of guests this weekend. We’ve used Zeppelin before and will continue to use them for home maintenance projects like this.
On time, professional and did a great job.
We used Zeppelin through a referral for my sister's flooded basement. We have to say, Dane, Phil and all the others in the crew were so professional and understanding of a difficult situation. They talked us through all of the steps and kept us up to date daily, even if it was after hours. We are even using them…
I had my 2nd appointment with Zepplin on Sat, (which is a necessary availability for those with busy wk days). They came this time clean the carpets and upholstery. I knew from their professionalism 2 wks ago, (air duct cleaning), that I likely would be very happy, and they proved me right. Brandon took the time to…
A little pricy, but absolutely satisfied. Kyle and Branden really did a great job. Kyle's sense of detail was appreciated. He was training Branden and explaining all the steps necessary. Kyle offered advice on handling any future stains on our microfiber furniture.
Kyle was very knowledgeable and professional. The team took their time and answered all my questions. How many times can you say you know more about your carpet and the care of them after a company leaves. I would highly recommend them. Thanks
Excellent service
Have used Zeppelin for duct cleaning, carpet cleaning, and upholstery cleaning and have been very satisfied with the services as well as the staff that has performed them. Everyone has been very kind and professional!
They took their time and gave extra attention to areas that needed it.
Zeppelin Cleaning Services is A-1!!! They were polite, professional and did an outstanding job with my upholstery, carpets and dryer vent cleaning. 5 Stars!!
A great company .. considerate, hardworking, friendly, honest! A special shoutout to Antonio for caring so much about his work and for doing an outstanding job!
Great team work and professional service. On time and dedicated to providing superior product and attention to detail. Will use again.
The crew was prompt and polite. They got right to work cleaning and treating my dogs’ loveseat. In the past, they have cleaned my ductwork. This is a very reliable, professional and thorough company. I highly recommend Zeppelin!
Antonio and his partner did a fabulous job with our carpet cleaning! They were extremely professional and thorough. I was impressed with their attention to detail and the respect of our furniture. They took great care to ensure every area was cleaned as best as possible. Even left me with some good carpet tips for the future! Would hire them again!
April 2025 update: Marco from Zeppelin was here and did a perfect job on our dryer vent cleaning. Super professional, and informative. Zeppelin is a regular part of our ongoing home maintenance at this point, doing our dryer vent, HVAC vents, and carpet/furniture cleaning. 100% recommend with no hesitation.…
What an amazing carpet cleaning company. Very professional and detailed on cleaning carpets, upholstery and tile Flooring. Our carpets and furniture look fantastic and smell great. I would most definitely recommend Zeppelin Cleaning company to clean your carpets, upholstery and tile flooring cleaning or your ducts in your home.
On time, very knowledgeable and did a very good job. Thank you excellent work and service! Explained everything and answered all questions. They took their time and cared. I would recommend them very highly!!!
Once again, Zeppelin left our couch and rug sparking clean and it's a tough job with 2 toddlers and a dog! Highly recommend! Very professional, on time, and great communication!
Updated- 2024. Zeppelin is THE very best for carpet cleaning and more. No matter which staff is doing the service, they are kind, professional and all around great folks! I cannot recommend them enough. I cannot day enough good things about this company! First off, it was extremely easy to book. They arrived on…
Excellent experience with Zeppelin! Top notch customer service and work.
Great service! Highly recommend!!
Fast and responsible, my couch looks brand new!
Great service all around. Highly recommend.
My sectional couch and large wool rug turned out beautifully! Antonio and Kyle did a fantastic job!! Thank You!!
Antonio and Kyle were professional, knowledgeable and friendly. They did an exceptional job in cleaning my sectional couch. I highly recommend Zeppelin for your cleaning needs!
We used Zeppelin to clean 3 rooms of carpet, a hallway, a loveseat and a couch. They were awesome! Arrived on time, called when they were on their way to let us know, very professional, thorough and a pleasant experience all around. We will definitely use them again!
I am impressed, and recommend Zeppelin to everyone. Antonio and his teammate did an excellent job cleaning furniture and a rug that survived 4 dogs. Bravo! From the call to set the appointment to the friendly goodbye, this was a happy experience! Antonio was very knowledgeable about the various fabrics and best…
Zeppelin did a wonderful job cleaning our carpets and upholstered furniture! They were so thorough—diagnosing problems and implementing the best solutions! Antonio and Kyle were an absolute pleasure to work with and made sure that we were 100% satisfied. I cannot recommend them enough!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 218 | $478–$742 |
| Carpet steam cleaning | 69 | $176–$352 |
| General carpet cleaning | 49 | $213–$385 |
| Upholstery cleaning | 39 | $209–$290 |
| Area rug cleaning | 24 | — |
| Pet stain & odor removal | 17 | — |
| HVAC system maintenance | 12 | $54–$581 |
| Flood restoration | 11 | — |
