How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREZerorez
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 6,386 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Zerorez for 6 kinds of job.
Zerorez for carpet steam cleaning
Clear ✕All 1,050 Google reviews tagged “Carpet steam cleaning” · showing 20
Jalen was very professional and gave me all the information needed. He did a wonderful job and I would recommend him to anyone who needs there carpet cleaned. I would of given more than five stars.
The service rep was pleasant, professional and thorough. He took time to explain the process and fees and provided an assessment of the results when finished.
Great people
Marino and Dillon did a fantastic job on my carpet today. They were detail oriented and they were respectful of my property including walls and furniture. I would give them a 5 star review! Well done!!
Carpet looks nice. I am pleased with with results of carpet cleaning.
Came out during arranged time. Explained process, did excellent job cleaning and explained after care.
The cleaning was completed quickly and cleaners were professional and polite explaining the process and expectations.
Great communication, quick work and the carpet looks great!
Very nice young man did a great job!!
Morino was our cleaner. He was very polite and personable. Did a great job and was detailed.
The guys did an excellent job and were very friendly and courteous
Very professional and did excellent work! My carpets look great and smell clean and fresh. Would definitely recommend.
Polite and capable techs. And a beautiful job!
High quality, friendly and prompt. I needed a short turn around on time and they worked to meet my needs. I have used before and never disappoint me. Thank you!
Impressive! The method, options available and Jalen, the service guy - fabulous! I liked hearing how they differ from traditional companies. It’s fun to hear an employee talk about the culture of their organization, the management team and the owner. Great job Jalen.
Jalen and his helper did a fantastic job. Very knowledgeable and explained every step along the way. Very polite and great personality.
My carpet looks new again! The whole house smells amazing and the furniture is clean too!
Our technician discussed our specific needs and wants before starting. He made us aware of a couple ways to save $. Quality of work appears very good.
Zero rez is the only company we use on our carpets...they do an excellent job!!
Jalen did an exceptional job, he was quick & efficient and understanding.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1882 | $170–$334 |
| Carpet steam cleaning | 1030 | $176–$340 |
| Pet stain & odor removal | 859 | $139–$360 |
| Area rug cleaning | 297 | $170–$447 |
| Upholstery cleaning | 289 | $189–$359 |
| HVAC duct & vent cleaning | 144 | $292–$928 |
