How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREZerorez
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 6,386 Google reviews
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Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Zerorez for 6 kinds of job.
Zerorez for carpet steam cleaning
Clear ✕All 1,050 Google reviews tagged “Carpet steam cleaning” · showing 340
Jalen was very professional and gave me all the information needed. He did a wonderful job and I would recommend him to anyone who needs there carpet cleaned. I would of given more than five stars.
The service rep was pleasant, professional and thorough. He took time to explain the process and fees and provided an assessment of the results when finished.
Great people
Marino and Dillon did a fantastic job on my carpet today. They were detail oriented and they were respectful of my property including walls and furniture. I would give them a 5 star review! Well done!!
Carpet looks nice. I am pleased with with results of carpet cleaning.
Came out during arranged time. Explained process, did excellent job cleaning and explained after care.
The cleaning was completed quickly and cleaners were professional and polite explaining the process and expectations.
Great communication, quick work and the carpet looks great!
Very nice young man did a great job!!
Morino was our cleaner. He was very polite and personable. Did a great job and was detailed.
The guys did an excellent job and were very friendly and courteous
Very professional and did excellent work! My carpets look great and smell clean and fresh. Would definitely recommend.
Polite and capable techs. And a beautiful job!
High quality, friendly and prompt. I needed a short turn around on time and they worked to meet my needs. I have used before and never disappoint me. Thank you!
Impressive! The method, options available and Jalen, the service guy - fabulous! I liked hearing how they differ from traditional companies. It’s fun to hear an employee talk about the culture of their organization, the management team and the owner. Great job Jalen.
Jalen and his helper did a fantastic job. Very knowledgeable and explained every step along the way. Very polite and great personality.
My carpet looks new again! The whole house smells amazing and the furniture is clean too!
Our technician discussed our specific needs and wants before starting. He made us aware of a couple ways to save $. Quality of work appears very good.
Zero rez is the only company we use on our carpets...they do an excellent job!!
Jalen did an exceptional job, he was quick & efficient and understanding.
Technician was super friendly and did a great job. Would highly recommend Zerorez.
Daniel arrived on time, called to let me know he was on his way, came in to see what rooms I wanted cleaned, and told me how well he thought stains and problem areas would look after cleaning. He was very polite and efficient and even offered to move a couple pieces of furniture so he could clean those areas as…
Came when they said they would. Completed work quickly and the tech even figured out how to save us money!!! Really appreciate that!!!
Our service man was fast and efficient. Carpet looks great. Second time we have used Zerorez. Definitely recommend!
This is our second experience with ZeroRez. We were delighted both times.
Always do great job. Love that no soaps are used. I used to sell commercial carpet, soaps are BAD for carpet fibers. Staff us always helpful and pleasant!
Adam was very personable and spent time explaining the process. He did an exceptional job for me!
They did a great job I would highly recommend them very polite as well
He did a really good job and was very pleasant
It was a great experience. They were on time and done quickly and everything looks great.
Excellent service, cost was great. Highly recommend!!
Daniel was great to work with. Pleasant and Prompt. He took his time explaining the process as well as going over things after the cleaning. My carpet looks amazing and my house smells so fresh and clean.
The carpet looks great! The technician was very polite.
Angel was terrific!
Another great experience with Zerorez!
Great experience. Angel was fantastic. Very personable and did a good job.
Carpet smells amazing and looks great! I try to get them cleaned once a year for upkeep! They did a great job and will def use them again
The technician was prompt, very knowledgeable and my sunroom carpet and set of stairs turned out amazing!
Very good respectful people I have them clean my carpet v every year Great
Great service. Attention to details.
The technician did a good job of explaining everything to me and made sure I was happy after the job was done. He took his time to do a thorough job and everything was left smelling fresh and clean!
Daniel arrived at early end of service window. We looked over stairwell, the main project and he quoted a fair price for the work involved. He completed the work, including stairs, within 1-1/2 hrs. It looks great and I’m really happy with the end result.
The guy that cleaned the carpet (embarrassed I can't remember his name) made all the difference.
Excellent service, professional, great service! Very knowledgable! A 10 rating for sure!
Very professional and understanding
Absolutely fantastic! Very informative and thorough. My carpet looks great! 😊
Adam did a tremendous job!! Very friendly and helpful.
Did a wonderful job. The tech answered all questions, helped me save money and did a GREAT job.
2nd time we have had them do our carpets. 1st time on our area rug. Totally revitalized the area rug!! Great job, Augie!
Our technician, Angel, was very knowledgeable and thorough. He worked hard to remove the stains and odors. Thank you!
Daniel did a great job. He was helpful and considerate of our requests as well. Thank you!
Very courteous and efficient
Operator was professional, pleasant and friendly. Would definitely recommend his service to customers in need.😁
Honestly didn’t expect the company and Augie to be so upfront and honest. We had cat urine really bad and to treat the 18 spots would have cost more than new carpet. Augie was up front about that and what options we had. He was a very nice young man and did a great job. If you use their service ask for Augie!
Professional, courteous and prompt. Did a wonderful job with our carpets.
Great service. Friendly staff. Very knowledgeable.
The young man who cleaned our carpets did an excellent job, especially given how dirty they were.
Augie. Did an excellent job cleaning our carpets. Very friendly and thorough!
Daniel with Zerorez did a great job with our carpets and got some stains out that I never thought possible. Extremely professional and took pride in his work. I highly recommend!!!
Morino was very personable And did a great job!
Excellent service! Two techs came and had our home ranch floor, steps and basement done in 2.5 hours. Spots are gone and carpets look like new. We will have them back again!
Excellent work, thorough and professional
If you need your carpets cleaned Zerorez is your place to get yours done! The carpets look great and smells wonderful. Very professional and he made sure I was happy with the service. The price was great as well. You will not be disappointed plus they do not use soap which is great!
Can not believe how clean my carpet turn out. I had a wine spill that turn out excellent, Spots gone. Although I must say the carprt technician was the reason why I'm happy with the job. Really a great guy!! Thank you for a job well done.
Very friendly and efficient...great customer service!!
Our carpet looks better than when it was new.
Jalon did a wonderful job. 😎
Very thorough and professional. Explained the services and impact on carpet we could expect and made great suggestions to preserve the carpet. We are very happy with the service and will recommend it to others.our technician Oggy was wonderful.
Before he began, Morino explained the process and how much it would cost. He was very professional and did a great job cleaning the carpet.
This company has been fantastic to deal with. They have responded immediately and we’re honest about Services. A young professional named Augie showed up and did a phenomenal job. This young man is a fantastic representation of your business, and he deserves to know it. Thank you!!
This is the 2nd time I’ve used Zerorez and each time has been very good. The tech’s are always prompt, professional and do a great job.
Have used Zerorez for many years, always pleased! Thank you!
Very easy to work with, very informative to help make a decision on what level of cleaning we needed. He was able to remove all of stains and the carpet looks great!
Adam did a great job! Carpets/furniture look amazing!
Daniel was efficient and thoroughly professional did a great job!
Carpet and area rugs look like new again!
Friendly and respectful. Easy to schedule. Looks great. Excellent service and communication
Prompt, excellent work. We'll worth the price. 10 stars.
Quick, efficient, professional service.
Moroni did a super job! I would highly recommend this business.
The employee doing the work was great. It took 3 different trucks to come to get the job done. They kept breaking down, took 3.6 hours to finish the 3 bedroom job. They just left so I'll wait for it to dry to see how it looks.
Nice people to work with.
Closed on a home today and I wanted to get the carpets freshen up and brought back to as close to new as possible. Zerorez was amazing! Showed up on time with a friendly call before the arrival. The work was done quickly and incredibly well. Carpets feel and look new! 3 bedrooms and 2 staircases all done in about 1…
I cannot believe how new my carpet looks and the stains from the walkways. You can't tell this young man did a great job. And please let him know. We appreciated what he did
Daniel did great and carpets look amazing
Absolutely 5 out of 5! This hard working young man deserves a raise!!!!
Morino showed up on time. Answered my questions and did a great job of cleaning my carpet. He also cleaned an area rug of mine which looks brand new again!
Auggie was great!
Augie was polite, professional, respectful of my space and did a fantastic job!
Jalen was very professional and answered all questions, explained everything throughly
Angel was great, he did a wonderful job and explained everything to me. He was very personable and professional. I will ask for him next time I have my carpets cleaned. Thank you very much!
Adam H was professional, knowledgeable, and answered all of my questions. He did an amazing job. I'm very happy with Zerorez.
So so happy with my experience today. He was professional, efficient and best of all friendly. Thank you for delivering an exceptional experience yet again. See you next time.
Mark was quick and efficient! Easy process with this business
Adam was very polite and efficient.
Excellent explanation of cost and services before, during and after. The technician was awesome and so personable. Highly recommend
Our technician, Adam was amazing. He was well informed, professional and respectful of our space. The carpet looks incredible and thanks to him, we’ll be able to enjoy our downstairs area. Thank you for your service, ZeroRez!
Very clean and smelling fresh carpet. Angel was very pleasant and knowledgeable.
Great work! Kind and informative with the process as well!
Daniel was very friendly and professional!
Great job. Technician was very nice.
Great job!
The technician called ahead by 20 minutes. Said he was running early and asked if that was ok. Was very friendly and explained the steps to the carpet cleaning process. Was very professional.
Jalen was absolutely fantastic!
He explained things well and was very kind and polite.
Our carpet looks brand new! The customer service and technician were great! Thank you!
Augie did a fantastic job and made my carpet look better than I expected. Very polite and friendly young man. Will recommend Zerorez to all my friends and coworkers.
Thr technician was articulate, efficient, and friendly. My carpets look great. My house smells clean and fresh, but has no chemical smell. Communication was great too.
Auggie was very nice !! Did a great job!
Always great service. You guys are consistent in your quality and service every single time, which is quite refreshing.
I am always happy with Zerorez! I won’t use any other company because they actually clean the carpets well and fully! The carpets stay clean, smell good, and dirt does not reappear later, like with other carpet cleaning companies.
The zerorez team always does an amazing job. Very professional and left our carpets sparkling clean..
Augie took care of our basement carpet with expertise. It was heavily stained and after Augie's hard work it looks brand new.
Daniel is excellent.
What a terrific experience!!! The carpet looks so terrific and smells great. Angel is our carpet professional and he is the absolute best! Thank you so much Angel🙂
Adam was timely, professional and personable. Will definitely use again, and would recommend their services!
Daniel was very friendly, efficient and thorough.
Jalen from zerorez was very nice and professional. He did a great job cleaning our floors getting all of the stain spots out.
Wow o wow.i will refer u people any day .job well done n thanks once again
Friendly, efficient and/a great cleaning job. Thanks Jaylin!
Great to work with! Very professional!
I have been using zero rez for over 20 years. Always excellent service a d results
So good! Our tech was very personable and professional. Zerorez was easy to work with and the carpets all look awesome!
We had an excellent experience with Zerorez! Adam cleaned our carpets today, and I truly can't say enough good things about him. He was incredibly friendly, professional, and kind from the moment he arrived. He took the time to explain the cleaning process, answered all of my questions thoroughly, and made sure I…
Quick and easy great job!!!
This is the best carpet cleaning we've experienced! Great job, excellent workmanship. By
The technician arrived in the allotted time.Slot, and he was professional and personable.
Great job and Great Service- our technician was awesome.. Really appreciate him a this Service
Daniel did an amazing job!
Great job & friendly. Good experience.
We have 25 yr old Berber carpet in our basement that has survived teenage boys, six different cats and two dogs. Zerorez came in, cleaned the carpet and it looks just about as good as it did when installed!! Love it!
They were both so helpful in explaining what they were going to do and why.
All around great service. Auggie is so polite and got the work done quickly and efficiently...Clean carpets, tile & grout.
Zerorez is awesome! Great customer service! Very professional gentleman, and they did an amazing job!!!
Daniel was professional. Excellent experience. Thank you, older carpet looks great.
Auggie did a great job explaining the process to us and what he would recommend with the dogs that we have. The carpets look great, and Auggie was very professional and friendly, we will ask for him by name next time we call Zerorez.
Amazing work finished very quickly with remarkable results!
Good communication. They did a nice job even on the tough spots.
Great job. Very happy to have carpets cleaned.
After one carpet company was contacted, then ghosted me for a week, this company gave me an estimate over the phone and cleaned my carpet within 5 days of the initial call. Augie, the technician, was fantastic! He was knowledgeable, articulate, efficient, and hard-working. We have had up to 4 cats at one time in our…
This was a great deal and my carpet looks awesome! Great service too!
They do an amazing job! Our capet looks fantastic!
Parker was a great kid . Very enjoyable! Explained the product well. Did a great job. I think carpet cleaning should be paid by sq foot . There's so much stuff in the rooms .that's why I disagree on the price.
It was a very good experience. Angel explained and showed us how it functioned. Was very patient with us. He was able to remove spots we have had for years. We are very pleased and will be calling for Angel to come back in 6 months.
The technician was very knowledgeable, friendly and professional. The carpets look fantastic!!
Augie was very friendly and professional. Quality work. Carpet looks great..
Adam was awesome. Took his time and went above and beyond with assisting with some furniture moves to make sure the entire room is done.
Adam H cleaned our carpets today. They have not been cleaned for a long time, and they are all now several shades lighter after Adam was finished!. He did an amazing job and explained everything that he was going to be doing before he did it He had a great attitude and was extremely friendly. We will definitely be using Zerorez again!
Explained the entire process. Very professional. Mike did a great job explaining all of our options
Daniel was great. Quality of product very good. Pricing was fair. I suggest you eliminate the “tip” from your billing.
Adam was very polite and knowledgeable. My friend fell and laid for a day and a half before someone found him. There were messes on the carpet. Now there are no stains or bad smells!
Experienced, professional, efficient and great people. Terrific process!
Very pleasant young man. Finished the job in timely fashion and it was great. Will want him back for our bigger carpet cleaning after the 4th of July. Good job
Jalen did a great job! Professional and explained everything.
Aces! Mike was on time, friendly, and knowledgeable. He was able to revive our carpet! There were a couple spots we didn’t think he could get out; we were wrong! He did an amazing job at a very reasonable rate! We would definitely recommend Mike & ZeroRez!
As a first time user of Zerorez, I approached this business with the caution any first time user should have. I apologize to the gentleman who gave me all the scenarios I could possibly encounter based on technician (Daniels) in person evaluation. When Daniel arrived (on time) he did a visual inspection and after…
Marino was excellent to work with, great man!
Team member was on time, explained what he would do, and did a very good job getting the water out of the carpet after cleaning. It dried in 4 hours and I am very please with service. Thank you!!
The guys were very professional and took care of business efficiently.
Well done and very promptly.
zero Res did an awesome Job with my stained carpet. Service staff was polite and efficient. I will use them and ask fir him again.
My carpet is very clean and smells great. Also got scotchguard for long term protection.
Augustine was great! All work was perfect.
Zerorez technicians Adam and Jaylon were excellent. Pleased with overall look of carpet. Got the tough stains out!
The technicians were pleasant, efficient, and informative.
Great job today!
Mike was a very hard worker and explained everything He was very professional and did a very good job
Awesome job!!! Jalen went over everything as to what their process was. Only took a few hours. Highly recommend them.
David was our technician and he was very knowledgeable and professional and had great customer service skills. He was extremely kind and overall I’d say he went above and beyond. I’d definitely use ZeroRez again.
We highly recommend Zerorez. Our carpets needed a really good cleaning and Adam and Parker did a SUPER job. They notified us of their arrival time, began immediately and were worked very quicky and efficiently. They were done in no time and except for the very clean carpets we would never have known they were there. The carpets are amazing!
Dan was wonderful and his work is impeccable. Will definitely refer to friends and neighbors!!
The technician Moreno was very friendly and helpful. Before he started he explained how he could treat two large stains, explaining the cost. I had the opportunity to decline the level 2 carpet extraction if I had wanted to. He worked very carefully and my carpet looks and smells so good after he was done. I highly recommend Zero Rez. Thank you!
Friendly and professional! Great work!!
A+ on all
Great job and Adam was a nice dude
Angel was professional, polite and thorough. He had some equipment issues, but resolved them quickly and got right back to work. He gave clear after-care instructions.
Technician was great, it smells amazing..... he took his time and the carpet looks like new again.
Very personable young man! Did an excellent job very thorough . Would use them again !
Adam was very thorough to talk of the process and answer my questions to clean the stairs. He is kind, patient, informational, and positive attitude!
Very detail orientated, polite, and explained everything thoroughly. Super friendly and knowledgeable
Adam did a great job - Carpets look and smell great!
Augustine did a great job cleaning all of our carpets and stairs. Looks great!
Operator did an excellent job of cleaning the carpet.
Jalen and Mike did an awesome job! Attention to detail was very apparent while watching them work.
Technician and scheduling were great! Our pet stains are better, didnt come all the way out but Zerorez was wonderful to work with.
Adam was very helpful with treating our carpet and answering all of our questions. I would highly recommend him. Our first time with this company and we are very satisfied.
Very impressed with the quality of the job and Daniel, the technician was very professional and personable. He was on time and efficient. Thank you!
Very satisfied. Angel and his trainee, Mike, did a great job, will definitely use again. Very timely snd very thorough.
The guys were great. Polite, thorough and did a great job.
Augie is awesome! Great personality! He did a beautiful job! I don't usually do reviews but he is memorable and deserves to be recognized. He has been here before and I hope I always get him!
My technician was very knowledgeable and professional. Very pleased.
Both guys did a great job and were very friendly and professional.
Carpet looks beautiful. Technician was very professional, courteous, & prompt. Very happy with the service.
Zero Rose to the unbelievable job took care of moving things correctly didn’t Rush was very thorough
Adam had the best customer service and explained everything throughly to us. I highly recommend! This was our first time using Zerorez, they are the best!
Great experience and great service. The technician took the time to walk through both before and after the cleaning. Our technician did a fantastic job! I’ll be a return customer for sure!
Zerorez did an awesome job. They were able to get out old stains that we thought would be impossible to clean. Very professional and I will definitely recommend.
Adam is professional and thoughtful. My carpet is extra clean. 👍
Augie and Mike were very kind and professional. They were thorough, prompt, and thoughtful. We will definitely use ZeroRez again and ask for Augie and Mike!
Excellent service, easy to schedule & work was done well! The service technician was very professional!
Excellent customer service! Professional, friendly and knowledgeable.
The technician arrived on time and was kind and professional. He was able to get some stubborn stains out of our carpet and even looked at a couple spots with a black light to help determine the stain and what steps to take next. We’re very happy with the results and will definitely be a repeat customer.
Daniel was EXCEPTIONAL!!!! Very friendly and knowledgeable!
The carpet clean was fantastic and the tech was completely honest with me about the situation. He even gave me some recommendations for home treatment to avoid making the situation worse. Very pleased and will definitely use Zeroez again in the future.
Only use Zeroez for my carpet cleaning, etc.
Great customer service- quick and efficient!
The gentleman that came in an excellent job. This company does very good work!
Good job done in a timely manner
Angel was great; professional, knowledgeable and helpful!
Fantastic job. Fast easy totally worth it and the results were amazing.
Adam was a very great tech enjoys his job! Told him the previous owner had a dog so he got down and spelled the spots! They weren’t urine spots and save us $35.00 off the tropical treatment. He was on time, detailed in the treatment procedure and very professional.
Always amazing service!
Technician explained what he would do, and did a very nice job. I'm happy with the results.
Good job
Good experience
Jaylen was great and our carpet looks fantastic! Thank you for your hard work.
Courteous technician
Jaylen was informative , polite and did a great job! Highly recommended.
The employee did a great job. Explained what he was doing. When the carpet would be dry. That I should where shoes while it is drying. I should not move furniture back on the carpet until dry.
Unbelievable! I thought there was no way to get the stains out of my carpet! But Angel from Zerorez did the miracle! The before and after left me speechless! He was a great worker, considerate, and worked to get ALL the stains out. Super job, Angel! Thank you!!
Timely, knowledgeable and friendly tech. Highly recommend!
Excellent communication, scheduled appt with ease, carpet look brand new and smells good too.
Easy to schedule online, helpful customer service when I called ahead of the appointment to verify a few things, and we had a friendly and proffesional technician who shared pictures and aftercare instructions. I would definitely use them again!
Very through! Very professional! Auggie did a great job!
Top quality work and highly professional. Highly recommended!
Very prompt, friendly, did a great job. Explained all the dos and don’ts. Carpet looks clean and smells fresh.
Quick & on time.
Daniel done a very thorough job and had a great personality to add along with phenomenal work ethic
Auggie did a fantastic job! He was knowledgeable, honest, personable. He deserves a raise!
Marino was prompt and professional, and did a truly exceptional job. My carpet looks brand new again!
Fantastic work. On time, friendly representative, and the house smelled great.i would recommend them to anyone who needs home carpet cleaning.
Thank you, Angel, for a job well done in a timely manner and for a most enjoyable conversation. We highly recommend you to other customers and look forward to working with you in the future. Steve and Kim G.
Super friendly, professional, timely. My carpets look great and they even did a little extra. Will use again!
Very pleased!!!!
From the moment Marino called me to the time he left, he was a very upstanding, professional person. He explained my options clearly with no high pressure sales pitch. It was very pleasant to work with Marino and Zerorez. Highly recommend!
The technician was great and informative. He did a great job!
Audi was great and did an automatic job!
Tecnician was so professional and thorough explained everything to me in detail. Pet stains were a challenge. Carpet now looks and smells great.
Great service all around! Very pleased with the kind service, speedy process and results!
Morino and his team were amazing!! Very professional!!! I told them about my Situation and had to stay in a budget, so I could not afford all the extra stuff I wanted to get cleaned. He said “let me help” and went out of his way to clean my home!! Highly recommend!
On time, pleasant, & did a great job. Couldn’t have asked for more. Thanks!
Jalen was great. Professional, efficient, cordial. Very happy with service and results. Highly recommend
The carpets looked amazing afterwards and smelled better! The person who cleaned my carpets was so kind and even helped me move my desk and PC out of my office. 10/10 service!
Daniel was great! He was timely (even called to see if he could come early), explained each step option without any pressure, and was professional and kind.
Did a great job as always! Have used this company quite a few times (I have 3 dogs) and every time the carpet always looks perfect. Believe his name was Adam who did the service today- he was very friendly and informative.
Very well mannered! Friendly!
Did great! Couch looks brand spanking new!
Angel was my technician. He was prompt knowledgeable, friendly, and did a fantastic job. I was amazed at how my 20 year-old carpets looked brand new and so did my area rugs. Thanks again Angel!!
Adam was awesome, did a great job!
Angel was on time, looked and acted professional. He did a great job.
Augie was very professional. He explained everything & left good instructions.
Excellent job; friendly technician; conscientious; enjoys his job; company is good to employees! Punctual! Repeat customer for many years!
Wanted to schedule in the next day when they had an opening. Asked if I could reserve it and get right back to them to confirm. She made me aware if I had to cancel, there would be a fee $, as they require 48 hour cancellation fee. Interesting as I'm not even booking 24 hours in advance. SO, NOT easy work with.
Angel provided the carpet cleaning service at our home. He was very professional, friendly, and thorough. I was in extremely pleased with every aspect of the service he provided. Thank you!
Angel arrived on time and was very informative about the process for cleaning the carpet. He has a great attitude!
Excellent service!! Website was incredibly easy to schedule our appointment. Technician was fantastic!! Most important, the carpet looks great and the service was completed in about an hour for the 3 room special. Definitely will recommend to our friends.
Zerorez always does a great job! Professional, friendly, reliable. 👍👍
Jalen was a tremendous professional with awesome communication skills. I highly recommend ZeroRez and him!
Auggie was great! Professional informative and did a great job! Thanks so much
Amazing! On time, explained the process, answered all my questions and the carpets look like brand new! We did very carpeted surface to get ready to sell and worth every penny. Adam was awesome and we will be using him and ZeroRez again the future!
Very easy to book, kind technician. Would absolutely recommend.
Zerorez has been consistently thorough in the cleaning and they have awesome customer service and staff. We’ve used them several times over the years and keep coming back. Angel did an excellent job!
Very nice and very Professional, Carpet looks great 👍
Daniel did a fantastic job! Love this company and their products are the best!
The floors look terrific. Noah was great!
Zerorez did a GREAT job! They got some tough stains out with no problem! Plus their technician was very nice and made the experience very easy!
Daniel did an outstanding job cleaning our carpet. He was very professional, honest, and made sure we were satisfied.
Daniel explained everything happening & did a wonderful job!
Adam came out last week and was absolutely excellent. Best cleaning and service I’ve ever received from carpet/ upholstery cleaning!
Great and friendly service as always
Dan was knowledgeable, professional and friendly. Very respectful of my property, and completed the job in a timely manner. I would highly recommend him.
Very happy with profesionalism of our technician. Mario was pleasant, courteous and knowledgeable about his job. We were very impressed.
I'm very thankful we called your company. Brian was very professional and did a great job
We got the 3-room deal for our living room, master bedroom, and main-level entry hallway, and I am beyond impressed. With 2 toddlers, 2 older dogs, and 2 toddler nieces constantly running around, our carpets go through a lot. We chose the topical treatment for two rooms and added a protective coat to the…
Augie work fast and efficient. Will use again and will try grout cleaning next. Very satisfied with result.
I have to dogs and I like the fact if you use the Zerorez pet pre treatment it seems to the dirty oilness from them laying on carpet even though they are regularly groomed they are still track and roll!
From scheduling to final service, Zerorez never disappoints! Augie T did an amazing job, and our carpet is fresh and clean again, including the high traffic areas that were even more prominent due to removal of previous livingroom furniture that’s being replaced. We will use them time and time again.
Great service & very congenial service man! His work was awesome!
The technician was great! Our basement carpet looks fantastic.
Adam was very knowledgeable, professional, and polite! We are very happy with the carpet cleaning! Would use them again!
Chair and arm of couch came out great! Super fast and on time carpet still wet but looks nice as well!
The man representing your firm was very kind, very professional and great to work with. He explained multiple options from which I could make the appropriate decision. Absolutely no pressure. I would use again.
Excellent
Auggie was so professional and helpful. Took great pride in his work. Saved me from getting new carpet.
Angel was very professional and had great customer service. Our carpets look brand new again. We would 10/10 recommend.
Have used ZeroRez a couple times in my home as I have a pet... I find they do the best job and are the most polite and thorough carpet cleaners! I have had area rugs cleaned very well; my couch cleaned & it looks brand new again; and of course my carpet looks the best it can in areas where they could reach! Also,…
Great service. Very pleased
Customer service is legitimately awesome. Very happy with my cleaning. It was nice they called before showing up and were clean and courteous. Even put on a military discount without me asking when he found out I was. Super great! Will use again.
Adam was very helpful and professional l. The carpet looks amazing.
Professional staff. Explained the process and when he was done the carpet looked like it was new. Did a fantastic job.
Angel was incredible! He called when he was running early and asked if he could come over. He also helped move a bit of furniture. 10/10!
Did a great job cleaning a rubber rug & carpet would highly recommend to others.
I’ve used other cleaners before but feel like Zerorez does a thorough better job than most. Daniel explained everything and made sure I didn’t have any questions and addressed all my carpet concerns.
The tech we had was wonderful and did agreart job explaining things and answering questions. He also was detailed oriented
Fine young and did excellent work.
Freindly competent. Does excellent work.
Service was amazing.
Technician was prompt, explained the process and did a thorough job, spot cleaning where necessary. Very friendly and cordial. High recommend.
Technician was professional, thorough, and very friendly. Not to mention, did a great job and explained everything incredibly clearly.
Augie was great! Gave me all the information to make a decision and didn’t try to strong arm me into sales. He was straight about everything and offered but was not pushy when I said no. That’s a salesman for you. I will continue to do business with a person like that.
Love my clean carpet! Amazing job!
Great recitation Aggie. Very professional
Jalen of ZeroRez was excellent. Professional, courteous and worked hard. Gave us helpful cleaning tips. We highly recommend!
Zerorez cleaned my carpets quickly and thoroughly! Definitely recommend using their services.
Adam did a great job. He is a very kind young man and very informative. I would ask for him next time.
Easy to book, good communication leading up to date of services and Adam was thorough in assessing and explaining my options. It’s evident he takes pride in his work
Marino showed up early in the time window given. He gave me his thoughts on how the carpet would turn out, thoroughly explained the process, and started working on the carpets. They turned out MUCH better than I thought they would.
Super knowledgeable and explained everything…. Great personality even my dog loved him!!!! 😊 carpets look great!!!!
Tech was friendly, knowledgeable and did a great job!
Tech was knowledgeable, friendly and did a great job.
The representative was pleasant and did a good job.
Excellent work! They were able to get out terrible stains that I didn't think would ever come out.
The service tech was very nice. He even made friends with my dog. Did a great job on old. Carpets. Look really good. Just a great job all around.
Very pleased with Jalen, the gentlemen who did the work. He was very professional and knowledgeable. He also took his time explaining things. He did not rush and ge wore booties. Also, very pleased with how the caroet looks, definitely looks better! Smell is minimal.
Very friendly, added necessary levels of cleaning for pet stains. Thanks!
Great Job!
Nice guy. Hope the treatment works.
Angel was very thorough and professional. Explained what to expect and how long the total process would take (approximately).
They were easy to contact for pricing and also able to squeeze us in last minute on a weekend. Our tech was professional and polite. Highly recommend!
Great service
Angel did a great job today.
Adam did a great job. He explained everything well upfront and everything when he finished very well.
He was very polite professional and thorough did a fantastic job will use again!!
It was a very positive experience. I think it was Jaylen who cleaned my carpet. He was very personable. He also explained about drying time, the plant based solution and when it can be vacuumed. He was careful and put lots of effort into his work. Everything he cleaned (steps included) looks great! Thank you.
Jalen came to clean our carpets for us. He did a great job of explaining everything. He was timely, clean, courteous, and professional. The carpets look fantastic. This is the second time that we've used this company and we'd highly recommend.
Our carpets have never looked better!
The ZEROREZ rep, Adam, was very personable. He arrived on time & did a fantastic job on our carpet! Thanx so much, Adam & ZEROREZ!!
My technician did an amazing job. Super friendly and professional. Recommend.
Technician was friendly and explained everything well. Protected corners and was very professional. Got out a carpet adhesive stain left from installation too. Would recommend!
Nice job every single time.
The nicest guy with the best hard working attitude. Super friendly and informative.
Adam did a great job. Clear communication and our carpet looks wonderful!
Angel was very professional and thorough in cleaning. He got out stains I didn’t think were possible to remove. Highly recommend.
Today we had Jaydon with Zerorez and he did an excellent job. He is very accommodating and a pleasant personality. Hope we get his services next time with Zerores.
Very high quality cleaning.
Their service was quick and easy. They did a good job with my older carpet.
Very prompt and professional!
Great communication and great job, removing stains and odors from my carpet
Angel was very professional and explained the process throughly.
Great and fast service
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1882 | $170–$334 |
| Carpet steam cleaning | 1030 | $176–$340 |
| Pet stain & odor removal | 859 | $139–$360 |
| Area rug cleaning | 297 | $170–$447 |
| Upholstery cleaning | 289 | $189–$359 |
| HVAC duct & vent cleaning | 144 | $292–$928 |
