How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREZerorez
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 6,386 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Zerorez for 6 kinds of job.
Zerorez for general carpet cleaning
Clear ✕All 1,886 Google reviews tagged “General carpet cleaning” · showing 20
Angel and Elijah did an amazing job. Both young men were exceptionally courteous. My carpets look incredible. They even got out a couple old stains that I had tried EVERYTHING to remove previously!!
Maurio & Dillon did an excellent job with carpet cleaning & communicating time, instructions, etc. Very personable.
Amazing customer service! The technicians clearly communicated my options and were sure to let me know what to expect.
Morino was our cleaner. He was very polite and personable. Did a great job and was detailed.
The gentlemen that cleaned my carpet and grout were very professional, informative, and performed the task quickly.
Thoroughly explained everything and our carpet looks fantastic!
Thank you, Angel, for doing a great job on my carpets! I appreciated your kindness and thoughtfulness. It’s nice to meet a young man that takes pride in his work and treats people so well.
Always do great job. Love that no soaps are used. I used to sell commercial carpet, soaps are BAD for carpet fibers. Staff us always helpful and pleasant!
Excellent response time and customer service and got the job done. Carpets look and smell amazing!!
Auggie was professional and did a great job.
I’ve used their service several times over the years and have always been happy with the results.
Daniel was very friendly and professional. He did an amazing job and explained everything he was doing. My carpets look fantastic!
Guys were on time. Professional. Very nice. Area rug and carpeted area look fantastic.
Jalen was so professional, he answered any questions we had. Our carpet looks great!
Amazing service! Angel was very friendly, professional & worked quickly.
Carpet smells amazing and looks great! I try to get them cleaned once a year for upkeep! They did a great job and will def use them again
Angel was wonderful! He explained the cleaning solution, how he’s going to clean it and what to expect. The carpets look like new.
Very good respectful people I have them clean my carpet v every year Great
Daniel arrived at early end of service window. We looked over stairwell, the main project and he quoted a fair price for the work involved. He completed the work, including stairs, within 1-1/2 hrs. It looks great and I’m really happy with the end result.
Carpets look great! Augie is top notch! Will definitely use Zeroez again and request Augie!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1882 | $170–$334 |
| Carpet steam cleaning | 1030 | $176–$340 |
| Pet stain & odor removal | 859 | $139–$360 |
| Area rug cleaning | 297 | $170–$447 |
| Upholstery cleaning | 289 | $189–$359 |
| HVAC duct & vent cleaning | 144 | $292–$928 |
