How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREZerorez
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 6,386 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Zerorez for 6 kinds of job.
Zerorez for upholstery cleaning
Clear ✕All 290 Google reviews tagged “Upholstery cleaning” · showing 20
I love the fact that there's no chemicals in the air. My tech did an excellent job getting some really tough dirt and grime. The gunk from all my hair products in the back of the chair really came clean!
My carpet looks new again! The whole house smells amazing and the furniture is clean too!
Very polite and thorough!
Angel was terrific!
Incredible work, got rid of all the stains. Quick and easy!
I have used Zerorez several times and do recommend. The tech, Angel was very pleasant, personable, and knowledgeable. I was disappointed with the remaining stains, also my living space is very small, would feel the price could be assessed based on square footage as opposed to rooms.
Very professional. Great service. Auggie was the best! He was friendly and efficient and did an excellent job. We will definitely ask for him in the future.
Adam did a great job! Carpets/furniture look amazing!
My experience with Zerorez today was 10/10! We have a large sectional couch and I was worried it would be a hassle and my technician was super positive and eager to help. We plan to use them again in the future.
Our tech, Marino, was great. However, I was disappointed that my furniture doesn’t look much different. I guess that is what happens with a cream colored sofa and light colored chairs.
⭐⭐⭐⭐⭐ Daniel with Zerorez was absolutely wonderful to work with! He was incredibly friendly, professional, and made the entire experience easy from start to finish. He did an amazing job cleaning our couches—they look and feel so much better! I really appreciate the attention to detail and great customer service.…
The gentleman that was here was very personable, and explained everything very thoroughly. I will use Zerorez again when I need these services.
5/4/26 update: Another great experience! We use them every summer. Great experience. We have two dogs and a two young boys, so our carpet and couch have seen better days. Stains came right out and didn’t take long for it to be done. Making the appt was easy as well. Have used them many times. Very professional.
Great job!
Great service, great job done. Would use again!
The service was great and so was the gentleman that completed the service. I would definitely recommend them.
Zerorez Technician Adam, was extremely professional and kind. Adam explained all details of the pre-treatment and cleaning process as well as took all necessary steps to protect the corners in my home. The blood stains left by the moving company were difficult to remove from my new furniture however Adam did a great…
Great to work with! Very professional!
Great job and Great Service- our technician was awesome.. Really appreciate him a this Service
Zerorez did a fabulous job cleaning our upholstered living room and family room furniture. I felt the price was acceptable as well. We came home to a light citrus fragrance after the cleaning was complete and the furniture looked great. Marino was our technician, he was on time, a real pro, and did a great job. I'll…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1882 | $170–$334 |
| Carpet steam cleaning | 1030 | $176–$340 |
| Pet stain & odor removal | 859 | $139–$360 |
| Area rug cleaning | 297 | $170–$447 |
| Upholstery cleaning | 289 | $189–$359 |
| HVAC duct & vent cleaning | 144 | $292–$928 |
