How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREZerorez
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 6,386 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Zerorez for 6 kinds of job.
Zerorez for upholstery cleaning
Clear ✕All 290 Google reviews tagged “Upholstery cleaning” · showing 60
I love the fact that there's no chemicals in the air. My tech did an excellent job getting some really tough dirt and grime. The gunk from all my hair products in the back of the chair really came clean!
My carpet looks new again! The whole house smells amazing and the furniture is clean too!
Very polite and thorough!
Angel was terrific!
Incredible work, got rid of all the stains. Quick and easy!
I have used Zerorez several times and do recommend. The tech, Angel was very pleasant, personable, and knowledgeable. I was disappointed with the remaining stains, also my living space is very small, would feel the price could be assessed based on square footage as opposed to rooms.
Very professional. Great service. Auggie was the best! He was friendly and efficient and did an excellent job. We will definitely ask for him in the future.
Adam did a great job! Carpets/furniture look amazing!
My experience with Zerorez today was 10/10! We have a large sectional couch and I was worried it would be a hassle and my technician was super positive and eager to help. We plan to use them again in the future.
Our tech, Marino, was great. However, I was disappointed that my furniture doesn’t look much different. I guess that is what happens with a cream colored sofa and light colored chairs.
⭐⭐⭐⭐⭐ Daniel with Zerorez was absolutely wonderful to work with! He was incredibly friendly, professional, and made the entire experience easy from start to finish. He did an amazing job cleaning our couches—they look and feel so much better! I really appreciate the attention to detail and great customer service.…
The gentleman that was here was very personable, and explained everything very thoroughly. I will use Zerorez again when I need these services.
5/4/26 update: Another great experience! We use them every summer. Great experience. We have two dogs and a two young boys, so our carpet and couch have seen better days. Stains came right out and didn’t take long for it to be done. Making the appt was easy as well. Have used them many times. Very professional.
Great job!
Great service, great job done. Would use again!
The service was great and so was the gentleman that completed the service. I would definitely recommend them.
Zerorez Technician Adam, was extremely professional and kind. Adam explained all details of the pre-treatment and cleaning process as well as took all necessary steps to protect the corners in my home. The blood stains left by the moving company were difficult to remove from my new furniture however Adam did a great…
Great to work with! Very professional!
Great job and Great Service- our technician was awesome.. Really appreciate him a this Service
Zerorez did a fabulous job cleaning our upholstered living room and family room furniture. I felt the price was acceptable as well. We came home to a light citrus fragrance after the cleaning was complete and the furniture looked great. Marino was our technician, he was on time, a real pro, and did a great job. I'll…
Tech reviewed the fabric content of my chairs to determine the correct cleaning product. He worked diligently covering every inch. A stain protection agent was applied to fabric in case of a spill. Excellent experience!
Very professional and easy to work with-no high power additions. Would definitely recommend. Best carpet cleaning company that I-have worked with!
They promptly responded to my inquiry, and I was scheduled in a few days. The cost was a bit higher than I anticipated, but the tech did an exemplary job, making sure that the pet order/stain was taken care of & explaining each step of the process he did. Thank you!
Great experience and great service. The technician took the time to walk through both before and after the cleaning. Our technician did a fantastic job! I’ll be a return customer for sure!
Augie and Mike were very kind and professional. They were thorough, prompt, and thoughtful. We will definitely use ZeroRez again and ask for Augie and Mike!
Only use Zeroez for my carpet cleaning, etc.
Jaylen was informative , polite and did a great job! Highly recommended.
Very through! Very professional! Auggie did a great job!
Morino and his team were amazing!! Very professional!!! I told them about my Situation and had to stay in a budget, so I could not afford all the extra stuff I wanted to get cleaned. He said “let me help” and went out of his way to clean my home!! Highly recommend!
Transparent and professional.
Fast, friendly, and professional. My carpet and couch look good as new!
Did great! Couch looks brand spanking new!
Angel was amazing! He was so professional & personable. He did an amazing job on my couches and carpet. It’s like I have new carpet & furniture again.
Adam came out last week and was absolutely excellent. Best cleaning and service I’ve ever received from carpet/ upholstery cleaning!
Chair and arm of couch came out great! Super fast and on time carpet still wet but looks nice as well!
Auggie was so professional and helpful. Took great pride in his work. Saved me from getting new carpet.
Have used ZeroRez a couple times in my home as I have a pet... I find they do the best job and are the most polite and thorough carpet cleaners! I have had area rugs cleaned very well; my couch cleaned & it looks brand new again; and of course my carpet looks the best it can in areas where they could reach! Also,…
This was beyond the best carpet cleaning. Adam was very knowledgeable with the whole cleaning process. Everything cleaned up like it’s new & with it being 10 years old that’s saying something about carpet cleaning
Technician was professional, thorough, and very friendly. Not to mention, did a great job and explained everything incredibly clearly.
Jalen of ZeroRez was excellent. Professional, courteous and worked hard. Gave us helpful cleaning tips. We highly recommend!
Explain everything very well before doing it !Prompt service too
Excellent communication from start to finish. Arrival time was ahead of schedule which worked out perfectly. Augie did a very thorough job.
Quick, and everything looked great. Super nice employee
Didn’t spend much time at all and didn’t get the chair clean. Still looks dirty. What a waste of $200
I will only ever use zerorez for my home! Amazing service and excellent results EVERY time. Daniel is amazing
Very fast scheduling, was able to get an appt the next day. Daniel was our technician. He was very knowledgeable about the service provided and what to expect for dry time. He was efficient, very friendly, clean and respectful of our home and time. Excellent customer service and finished product!
Jalen was awesome He explained the process and then went right to work My carpets and chairs looked brand new when he was done! Zerorez can be proud to have an employee like Jalen. He's a polite, nice young man who truly cares about his job and making sure everything is done to your satisfaction.
Augie has taken care of my rugs and couch twice now and provided great service! Great communication on arrival time estimates and aftercare instructions. Would highly recommend.
I am a repeat customer and am very satisfied with Zerorez and their cleaning service.
Jaden was very professional and detailed. He made sure he used the proper technique for the upholstery.
Great service, very quick, very neat.
Prompt, thorough and friendly!
⭐️⭐️⭐️⭐️⭐️ We had the pleasure of having Augie from Zerorez Carpet Cleaning come out to clean our business, and he was absolutely amazing! He took his time, was efficient, personable, and went above and beyond to make sure everything looked perfect. Our carpets look fantastic — even tough stains came out, and he got…
Augie did an amazing job here at Easton Baptist Church on 10/28/25. His very polite and knowledgeable. Augie is an asset.
Adam was great cleaning a sofa and explained the process.
Highly recommend for upholstery cleaning. Had pet grime on furniture that now looks like new!
We have been using Zerorez for years. The technicians are friendly, professional and explain everything that needs to be done.. and the results are great.
Excellent employee
Everything looks great! Did a wonderful job.
Great customer service. Upholstery and carpet look so clean.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1882 | $170–$334 |
| Carpet steam cleaning | 1030 | $176–$340 |
| Pet stain & odor removal | 859 | $139–$360 |
| Area rug cleaning | 297 | $170–$447 |
| Upholstery cleaning | 289 | $189–$359 |
| HVAC duct & vent cleaning | 144 | $292–$928 |
