How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%96+13.6Replies to reviews 7%21+1.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREZerorez
Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 4.9★ from 467 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 2 kinds of job.
Zerorez for area rug cleaning
Clear ✕All 172 Google reviews tagged “Area rug cleaning” · showing 40
We have used Zerorez twice now, and I couldn’t recommend them enough. Their staff is always super friendly, honest, and helpful… and my kid trodden carpet always looks perfect afterwards. Even stains I was sure wouldn’t lift were totally taken care of. I wouldn’t give anyone else our business for carpet cleaning!
Brandon was amazing! Thorough and courteous. Just a terrific job
Very well done. The staff member did an excellent job.
Thank you for your professionalism and great work Maurice
Hello yes I had 3 Bedrooms carpet cleaned. It came out very good.
Very well spoken and friendly technician. Very knowledgeable. Worked quickly but throughly. All carpet and one area rug looks great. Overall very pleased with the process.
Your company is very very professional and Jerry was fantastic. I’m very pleased with the service.
The technician was very professional cordial, Knowledgeable and pleasant to deal with. He explained step-by-step what he did and went out of his way to provide his services In a timely and professional manner. I will be using their services again in the future. I also requested air duct cleaning; two technicians…
Another great job by Zerorez! Our technician was courtious and professional. He did a very thorough job. Very satisfied and strongly recommend them.
Excellent work, handled expeditiously
Sal is wonderful and goes out of his way to make everything sparkling clean
As always great service! Attention to detail!
Friendly, professional, efficient ......great job!!
Great job! Punctual arrival. No surprises. Everything was explained prior to doing the work
Marcel did amazing job. Very upset he is leaving. He worked so hard, and everything turned out beautiful.
You guys did an awesome job cleaning up my coffee stain! Your tech was very knowledgeable and helpful and friendly explaining before and after how care for our carpets. Thank you so much for a wonderful experience!
Very professional and accommodating.
Jared was our serviceman who did an outstanding job cleaning our carpets and two upholstered chairs. He was professional, listened to our concerns, asked great questions and left our carpets and chairs looking new! Thank you Jared !
Sal and Chris did an amazing job on our two-bedroom apartment! With two years worth of wear on our carpets and stains on our cream-colored ottoman, they made everything look absolutely brand new. They were also incredibly personable, knowledgeable, and kind which was a great bonus! Would recommend them to anyone…
I’ve used this Cleaning Service several times and am always satisfied.
My service tech was amazing and gave me so much good information about cleaning and taking care of my carpet. I’m so glad I finally took the time to get my carpets cleaned professionally.
Jesse was very professional and thorough with our services.
Service technicians were both friendly and focused on doing a good job. They recommended additional product/services which I declined. Other companies, at that point would tend to become pushy, but these two after offering it one additional time, were respectful of my decision and that was that! The carpets look great! Thank you, Zerorez!
Our carpets are clean and amazing! Our technician was professional and punctual! We have used Zerorez for years - they never disappoint! We are extremely happy with their service.
Giovanni was our technician. He was very professional, great interpersonal skills and he did a great job cleaning my carpets. We had some stains that he was able to get out totally. He was on time and done cleaning in about an hour. Thank you so much, Giovanni. We will definitely use you again. AD
Zerorez did an amazing job getting rid of old pet stains and odors from our carpet and making it look like new. Highly recommend.
On time. Professional. Great value for the money. Maurice and Jesse are fantastic. Will definitely use this company again.
Carpet cleaning including high traffic areas.
Great job, Don expediently. High professionalism.
Maurice, our technician went far beyond our expectations in cleaning and refreshing our large area rug in the living room plus our upholstered dining chairs and lots of tile floor. The chairs look like they are brand new again. The rug looks great as does the tile and grout lines. Care was taken to put us at ease.…
The guys were professional & personable. They explained the process clearly & did a very good job. The rugs look so much better! Highly recommend!
My Zerorez technician was pleasant and professional. He did a thorough job and did not complain about my 3rd floor location. I appreciate his attitude. He is a great addition to your Zerorez team!
George from Zerorez cleaned several area rugs quickly, provided excellent advice, and was thoughtful and kind. It was my second time using Zerorez for our carpets (including some handwoven from Afghanistan) and I will definitely call them again.
Brandon did a great job with both the rugs and tile floors.
Julio did a great job! Very professional and thorough. Will definitely use again!
I am a regular customer of Zerorez. I am never disappointed. My carpets get quite stained due to my 3 dogs, and Zerorez does an amazing job of cleaning them. The techs are friendly, have always arrived on time, and they work quickly. They do not oversaturate my carpets and they dry within 1 day. They inform me of…
Brandon was great! He called to let us know he was about 30 minutes away. When he got to our home, he was very polite and informative. He answered all my questions, & then got right to work. The carpets came out very clean, & there is no weird fragrance or residue. Will definitely use this service again!
Thus was the first time I used Zerorez. I am so happy I found them on Google and Yelp. I had 3 rooms done and the cleaning was amazing. The carpets look brand new. The tech guy Maurice was so friendly and so efficient. He did an excellent job. I recommend Zerorez if you're needed you're carpet to look like new!!!!
I am satisfied with the professional job completed by George on my white are rug - it was filthy and George managed to get it better. Thank you George for your hard work!
Brandon is amazing! Excellent customer service! But I forgot to ask him about a spot removal technique for a stubborn black spot in my loft. Tried to call Larry yesterday to ask him. It’s a stubborn black spot. It’s maybe been there too long and baked in with the heat that the loft gets. Many thx! Rob Rowan. 89 Tangelo Irvine
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Area rug cleaning | 172 | $164–$398 |
| Upholstery cleaning | 68 | $196–$415 |
