How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%96+13.6Replies to reviews 7%21+1.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREZerorez
Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 4.9★ from 467 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 2 kinds of job.
Zerorez for upholstery cleaning
Clear ✕All 68 Google reviews tagged “Upholstery cleaning” · showing 20
We have used Zerorez twice now, and I couldn’t recommend them enough. Their staff is always super friendly, honest, and helpful… and my kid trodden carpet always looks perfect afterwards. Even stains I was sure wouldn’t lift were totally taken care of. I wouldn’t give anyone else our business for carpet cleaning!
On time!! Respectful of your home and the cleaning project. They go above and beyond making sure I am happy and will fix anything that I see as a concern which is not often! Sal is a rock star. I would not go anywhere else for extraordinary cleaning of our furniture and rugs!
Brandon was amazing! Thorough and courteous. Just a terrific job
Clean and respectful of my home. Got all the stains from pets out. Very pleased 🤗
The technician was very professional cordial, Knowledgeable and pleasant to deal with. He explained step-by-step what he did and went out of his way to provide his services In a timely and professional manner. I will be using their services again in the future. I also requested air duct cleaning; two technicians…
After discovering that our little foster pug had snuck upstairs for a few potty sessions, we knew exactly who to call. We’ve been Zerorez customers for years and have always been happy with the results. Our most recent appointment was no exception, and our technician, Jack, was awesome. Jack helped us track down…
Maurice was terrific. Great job. Nice young man.
Sal is wonderful and goes out of his way to make everything sparkling clean
Francisco arrived on time and cleaned four armchairs making them look like new.
Sal did an amazing job cleaning our carpets today, and removing a pen stain from one of our cushions. He was very pleasant, and is an extremely conscientious worker.
Good service. Carpet was nicely cleaned as previous visits. The chair upholstery and tile cleaning were not up to expectations. Additionally due to share driveway had van park in garage, leaked oil on floor
Marcel did amazing job. Very upset he is leaving. He worked so hard, and everything turned out beautiful.
Jared was our serviceman who did an outstanding job cleaning our carpets and two upholstered chairs. He was professional, listened to our concerns, asked great questions and left our carpets and chairs looking new! Thank you Jared !
Sal and Chris did an amazing job on our two-bedroom apartment! With two years worth of wear on our carpets and stains on our cream-colored ottoman, they made everything look absolutely brand new. They were also incredibly personable, knowledgeable, and kind which was a great bonus! Would recommend them to anyone…
Nice work!
great prompt service, really helpful technician
Excellent service! On time, communicative throughout the process and did an outstanding job. Would irecommend and will use again
Maurice, our technician went far beyond our expectations in cleaning and refreshing our large area rug in the living room plus our upholstered dining chairs and lots of tile floor. The chairs look like they are brand new again. The rug looks great as does the tile and grout lines. Care was taken to put us at ease.…
George from Zerorez cleaned several area rugs quickly, provided excellent advice, and was thoughtful and kind. It was my second time using Zerorez for our carpets (including some handwoven from Afghanistan) and I will definitely call them again.
The technetion was very polite and worjed extra hard to remove stains.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Area rug cleaning | 172 | $164–$398 |
| Upholstery cleaning | 68 | $196–$415 |
