How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty71−2.9Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREZerorez of Puget Sound Carpet Cleaning
Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 2,933 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Zerorez of Puget Sound Carpet Cleaning for 8 kinds of job.
Zerorez of Puget Sound Carpet Cleaning for carpet steam cleaning
Clear ✕All 121 Google reviews tagged “Carpet steam cleaning” · showing 40
Jason was great! Service was super fast for 4 rooms and a hallway. He worked out some crazy stains from 2 dogs, 2 cats and 2 kids
Live this company and service. They also ensure you are setting up the correct service plan.
Fresh and clean as always! We are continual fans!
This is the fourth time I've used Zerorez. Every time has been wonderful with each experience even better than the one before. I would recommend this company to everyone.
Did carpeted stairs, hallway, living room, and bathroom floor ceramic tile. Dominic made it look great. I highly recommend Xerorez and Dominic
Excellent Customer Service and the 4th time using Zerorez! Tirene was very polite, professional and hard working!. My carpets look nearly brand new! He managed to remove most stains and brought them back to life. Thank you Zerorez! We will call on you again for our carpet cleanings.
Knowledgeable and friendly technician
The worker was fantastic, very polite and patient. And the work he did was great. I would definitely recommend Zerorez of Puget Sound Carpet Cleaning.
Technician came on time, super professional. No cat/dog pee stains/odors. I’m super impressed in the quality of work. I will definitely be using this company again.
I use zeroRez for the first time due to a three room deal for a decent price. They gave me an estimate window of 8 AM to 1 PM. To my delight, the technician called me around 8:30 AM to announce that he would be there in about 45 minutes. The technician was very knowledgeable of the cleaning process for my shag rug…
This was great!! Fast and my carpets are sooo clean!
Carpets look good.
Kyle was super friendly and did a great laying out options, only recommended what he felt like we needed. Our carpet and hardwood look great! Thank you Kyle!
Juwan was very professional in his work at our home. Appreciate the communication with Zerorez from research, to pricing, to booking , to completion.
Listened to what I needed and addressed each one. Alerted me to a couple of things even I hadn't seen (as we have recently purchased the house being cleaned). Thank you Zerorez
Lawrence was super friendly, professional, and did an excellent job. Will absolutely use Zerorez again in the future. Thank you!
This is the 1st time I've had Zerorez clean my carpets. I am impressed by the job Devon did. The carpet looks great! Devon and I talked before he started, and he explained everything. An issue arose before the cleaning when the company truck Devon was driving had mechanical problems. Devon saved the day by…
Louis was professional and knowledgeable. Friendly and courteous.
So happy with my clean carpet. Technician did an excellent job. I will be a returning customer.
Louie was great! Very knowledgeable and professional. Answered all of my questions and concerns. Did a fantastic job! Highly recommend Zerorez!
My technician was fast, efficient and courteous. He did a great job.
Excellent job! Jay was so easy to work with. Professional and my carpet looks amazing!
Alec was friendly and professional, and did a great job on our carpets. Very thorough! Second time using Zerorez and both times were excellent!
Polite,fast, comfortable experience. Carpets look great.Thank you for the great experience.
Alec was very helpful and suggested treatments to help with our pet odor and stains.
A delightful business. They were to the point, on time, and understanding. The technician was kind, professional, and insightful. I would use them again in a heartbeat.
Excellent work, very responsive to my questions and concerns. Started work around 7pm and finished after 10pm. Also helped me reinstall a smoke alarm that I couldn't reach.
Deandre Miller did a fantastic job. He was professional and very efficient. Such a nice person!!!
Will tell others
[West Seattle] We used ZeroRez as our move-out cleaners for our rental unit of several years. The Technition was wonderful and was even 45min early! They called us and said that they finished early and could either come over now or at the scheduled time. When they show up early, as agreed by call, they surveyed…
Im a Landlord and ZEROREZ is the only carpet cleaning I will use.
They did a great job and our carpet looks awesome. Much better than I could do with a rental carpet cleaner.
Carpet cleaning service was excellent.
Devin washed our carpet, rugs and tile. He did amazing job, the grout lines look like new again, he took time and was very gentle with wool rugs and carpet. Will definitely recommend this company
Will use again! Very pleased with the customer service and results
I had a tenant move out and had bad dog odor from the carpet. I usually do things myself but this time I decided to give to the pro. I explain the situation and size of the area to be cleaned. Estimate was below $400. Once technician arrived he looked at the condition and start up charging. final bill came…
Very Pleased with their service!
Carpet is fresh and clean!!! No residual residue. Staff is excellent, knowledgeable, friendly, professional and helpful! Excellent job - very satisfied customer!
The carpet cleaner showed up on time. He asked what my expectations were and walked through the areas with me. He suggested some additional treatments but there was absolutely to pressure to add them. The carpet came out beautiful and I would estimate that 95% of the stains came out. Very happy with the results.
Alex is on time, get the job done quickly, and explain the cleaning process and chemical used.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 672 | $170–$359 |
| Pet stain & odor removal | 299 | $203–$385 |
| Carpet steam cleaning | 121 | $170–$390 |
| Area rug cleaning | 94 | $164–$359 |
| Upholstery cleaning | 88 | $196–$359 |
| Drapes & curtain cleaning | 11 | $207–$366 |
| HVAC duct & vent cleaning | 9 | $614–$1.1k |
| Mattress cleaning | 4 | $126–$335 |
