How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty71−2.9Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREZerorez of Puget Sound Carpet Cleaning
Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 2,933 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Zerorez of Puget Sound Carpet Cleaning for 8 kinds of job.
Zerorez of Puget Sound Carpet Cleaning for general carpet cleaning
Clear ✕All 672 Google reviews tagged “General carpet cleaning” · showing 20
My technician Kris was kind as well as efficient. I was concerned about my cat during the carpet cleaning and he made sure I was all set and my kitty was okay. I love that my carpet is clean without any fragrance smells, just clean and natural.
The carpets look great! And we had some tough stains. Ryan did a real nice job for us! Thank you!
Finally, a company that got it right I can't say enough good things about Zerorez of Puget Sound. I called them specifically to deal with stubborn pet urine staining that other carpet cleaners had failed to fully address, and the difference in approach was obvious from the start. Rather than rushing into a…
Zerorez came today and cleaned three rooms for $300. He also added protectorant to heavily traveled places. Ryan did a super job! My 20-yr old carpet looks new! From Brittany in the office to Ryan, the technician, I highly recommend this company for carpet cleaning. Thank you! Ryan scores a "10."
Great people, small business, would use them again!
This family owned business is not only professional and exceptional at what they do but are lovely to work with and have some of the best customer service in the business. I have used them repeatedly and would highly recommend.
We’ve used ZeroRez for years so when we moved states I was so happy to see they served our area. Ryan did such a great job! Carpets look like new!!
For the second time, Zerorez has me extremely pleased with the quality of service. The carpets (at least 10 years old) look amazing, the house smells fresher, and the technician was super professional and friendly. I will continue to use their services and heartily recommend them!
Tim was very professional and thorough!
Carpet looks wonderful! The technician pointed out areas of concern and what to watch for. He went above and beyond by applying a product to remove a stain that I’ve been told previously was wearing and not stain. Looks great!
Chris was on time and did a get job on our dirty carpets. They look so much better. He explained the minimum pricing and gave us options to use the balance of money in the best way for our situation. Would highly recommend this company.
Jason was great.
Zerorez came on time, walked through the areas to be cleaned (mostly carpet plus a recliner) while I pointed out the difficult stains I knew of, especially one long 6" dark green stain on the beige carpet I could not get out for anything! After cleaning was complete, ALL the stains were gone, including that terrible…
Did an amazing job, our carpets have not looked that good in years.
Great service - on time, understood concerns well, work provided was outstanding, billing was reasonable & communication with scheduler was great.
Jason was great! Service was super fast for 4 rooms and a hallway. He worked out some crazy stains from 2 dogs, 2 cats and 2 kids
Whole home carpet cleaning for clients moving in to a noteworthy MCM home in Mt Baker. They were on time, thorough, and gave me great advice about options and maintenance
Excellent service! Jason was prompt, efficient, personable and the result is beautiful. Looks like a new carpet. 5star
The technician went over and above. He did an excellent job.
Amazing! Easy to schedule, communicate, great work, very nice people and good price. What more could you ask for?
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 672 | $170–$359 |
| Pet stain & odor removal | 299 | $203–$385 |
| Carpet steam cleaning | 121 | $170–$390 |
| Area rug cleaning | 94 | $164–$359 |
| Upholstery cleaning | 88 | $196–$359 |
| Drapes & curtain cleaning | 11 | $207–$366 |
| HVAC duct & vent cleaning | 9 | $614–$1.1k |
| Mattress cleaning | 4 | $126–$335 |
