How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty71−2.9Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREZerorez of Puget Sound Carpet Cleaning
Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 2,933 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Zerorez of Puget Sound Carpet Cleaning for 8 kinds of job.
Zerorez of Puget Sound Carpet Cleaning for pet stain & odor removal
Clear ✕All 300 Google reviews tagged “Pet stain & odor removal” · showing 20
The carpets look great! And we had some tough stains. Ryan did a real nice job for us! Thank you!
Finally, a company that got it right I can't say enough good things about Zerorez of Puget Sound. I called them specifically to deal with stubborn pet urine staining that other carpet cleaners had failed to fully address, and the difference in approach was obvious from the start. Rather than rushing into a…
For the second time, Zerorez has me extremely pleased with the quality of service. The carpets (at least 10 years old) look amazing, the house smells fresher, and the technician was super professional and friendly. I will continue to use their services and heartily recommend them!
Tim was very professional and thorough!
Carpet looks wonderful! The technician pointed out areas of concern and what to watch for. He went above and beyond by applying a product to remove a stain that I’ve been told previously was wearing and not stain. Looks great!
Did an amazing job, our carpets have not looked that good in years.
Great service - on time, understood concerns well, work provided was outstanding, billing was reasonable & communication with scheduler was great.
Jason was great! Service was super fast for 4 rooms and a hallway. He worked out some crazy stains from 2 dogs, 2 cats and 2 kids
Whole home carpet cleaning for clients moving in to a noteworthy MCM home in Mt Baker. They were on time, thorough, and gave me great advice about options and maintenance
The technician went over and above. He did an excellent job.
Amazing! Easy to schedule, communicate, great work, very nice people and good price. What more could you ask for?
Very friendly and explained all the different steps and products. Would recommend them to anyone who’s looking to get their carpets cleaned. Great job!!!!!!
The technician, Kris, did a fantastic job on my whole house carpet cleaning. I'm thrilled with the results. I have white carpet throughout my home, staircases, etc., and they look fantastic. My first time using Zerorez and not my last. I've used other companies in the past and Zerorez has them beat 100%.
Cleaning was so good, I married the Technician! Zerorez cleaned our laminate flooring and couch. Got a stain out I'd been mopping for months and the amount of dirt and nastiness that was pulled out of the couch was incredible!
We have been using Zerorez in the past and this was by far the best service we have had Lee
Live this company and service. They also ensure you are setting up the correct service plan.
Fresh and clean as always! We are continual fans!
The tech was very friendly and knowledgeable. He started working and did not stop till done. I added the enzyme spray for my senior dog accidents. I will use them again, they are a little pricey but you get what you pay for. VERY HAPPY WITH RESULTS!
Technician was very well informed on the products that they offer. He is very good at doing his job and even the up sale was greeted with enthusiasm by both myself and my wife. We usually don't go for up sales and take the product that we originally purchased but the pet stain cleaning and enzyme treatment was a…
Absolutely love them! On time, courteous, kind, knowledgeable about their products. Was very thorough in details.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 672 | $170–$359 |
| Pet stain & odor removal | 299 | $203–$385 |
| Carpet steam cleaning | 121 | $170–$390 |
| Area rug cleaning | 94 | $164–$359 |
| Upholstery cleaning | 88 | $196–$359 |
| Drapes & curtain cleaning | 11 | $207–$366 |
| HVAC duct & vent cleaning | 9 | $614–$1.1k |
| Mattress cleaning | 4 | $126–$335 |
