How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty71−2.9Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREZerorez of Puget Sound Carpet Cleaning
Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 2,933 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Zerorez of Puget Sound Carpet Cleaning for 8 kinds of job.
Zerorez of Puget Sound Carpet Cleaning for upholstery cleaning
Clear ✕All 88 Google reviews tagged “Upholstery cleaning” · showing 20
I am very pleased with the service I received from Zerorez today! Kyle cleaned my living room furniture. Kyle was polite, professional, and completed the job in a timely manner. I was especially impressed with the results. When Kyle finished, my furniture was clean and dry, so I was able to sit on it immediately.…
Zerorez came on time, walked through the areas to be cleaned (mostly carpet plus a recliner) while I pointed out the difficult stains I knew of, especially one long 6" dark green stain on the beige carpet I could not get out for anything! After cleaning was complete, ALL the stains were gone, including that terrible…
Very good attention to detail. The technician worked very hard and was through. I would definitely recommend
We had our sofa cleaned and Jason did an amazing job. They communicated very well. Responded fast and were on time. Very polite and clean. Would definitely recommend again and will use them in the future.
Amazing! Easy to schedule, communicate, great work, very nice people and good price. What more could you ask for?
Jason was great! Timely, friendly and his work was thorough
Always great service! Thanks, Jason!
Cleaning was so good, I married the Technician! Zerorez cleaned our laminate flooring and couch. Got a stain out I'd been mopping for months and the amount of dirt and nastiness that was pulled out of the couch was incredible!
Chris is a wonderful young man and very professional. Thank you very much for the great job!
My service Tech was the best. Very helpful and professional.
Very friendly and professional. Worked really hard on my badly pet stained carpet. It looks almost new.
I experienced a pleasant surprise when they did not use chemicals on my furniture accept where I. Required to have it happened. My friend sure was mostly dry when They finished. They answered every question that I asked. That made me feel pretty darn good about having them do this job.
No residue was left on my chairs and they smell great too.
Dre had excellent customer service, was on time and knew his craft! My sofa and carpet looks great and smells great! Definitely created a repeat customer today!
Carpet & upholstery cleaning were great. Tech issues with invoice and billing however. Tech called 30 minute out and on time!
Wow! Had a couple of very old Persian rugs, an armchair, and carpet cleaned and everything is beautiful. Pedro, my technician, was on time, polite, friendly, and did a very good job.
Great service and great job!
They were friendly. They were quick. Great work.
We had some stain from blood blue berries etc they are long gone no harsh chemicals and the attendant was personable professional thorough and quick
Very pleased with office staff and Jason, the cleaner. Efficient, thorough and helpful.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 672 | $170–$359 |
| Pet stain & odor removal | 299 | $203–$385 |
| Carpet steam cleaning | 121 | $170–$390 |
| Area rug cleaning | 94 | $164–$359 |
| Upholstery cleaning | 88 | $196–$359 |
| Drapes & curtain cleaning | 11 | $207–$366 |
| HVAC duct & vent cleaning | 9 | $614–$1.1k |
| Mattress cleaning | 4 | $126–$335 |
