How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty71−2.9Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREZerorez of Puget Sound Carpet Cleaning
Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 2,933 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Zerorez of Puget Sound Carpet Cleaning for 8 kinds of job.
Zerorez of Puget Sound Carpet Cleaning for upholstery cleaning
Clear ✕All 88 Google reviews tagged “Upholstery cleaning” · showing 80
I am very pleased with the service I received from Zerorez today! Kyle cleaned my living room furniture. Kyle was polite, professional, and completed the job in a timely manner. I was especially impressed with the results. When Kyle finished, my furniture was clean and dry, so I was able to sit on it immediately.…
Zerorez came on time, walked through the areas to be cleaned (mostly carpet plus a recliner) while I pointed out the difficult stains I knew of, especially one long 6" dark green stain on the beige carpet I could not get out for anything! After cleaning was complete, ALL the stains were gone, including that terrible…
Very good attention to detail. The technician worked very hard and was through. I would definitely recommend
We had our sofa cleaned and Jason did an amazing job. They communicated very well. Responded fast and were on time. Very polite and clean. Would definitely recommend again and will use them in the future.
Amazing! Easy to schedule, communicate, great work, very nice people and good price. What more could you ask for?
Jason was great! Timely, friendly and his work was thorough
Always great service! Thanks, Jason!
Cleaning was so good, I married the Technician! Zerorez cleaned our laminate flooring and couch. Got a stain out I'd been mopping for months and the amount of dirt and nastiness that was pulled out of the couch was incredible!
Chris is a wonderful young man and very professional. Thank you very much for the great job!
My service Tech was the best. Very helpful and professional.
Very friendly and professional. Worked really hard on my badly pet stained carpet. It looks almost new.
I experienced a pleasant surprise when they did not use chemicals on my furniture accept where I. Required to have it happened. My friend sure was mostly dry when They finished. They answered every question that I asked. That made me feel pretty darn good about having them do this job.
No residue was left on my chairs and they smell great too.
Dre had excellent customer service, was on time and knew his craft! My sofa and carpet looks great and smells great! Definitely created a repeat customer today!
Carpet & upholstery cleaning were great. Tech issues with invoice and billing however. Tech called 30 minute out and on time!
Wow! Had a couple of very old Persian rugs, an armchair, and carpet cleaned and everything is beautiful. Pedro, my technician, was on time, polite, friendly, and did a very good job.
Great service and great job!
They were friendly. They were quick. Great work.
We had some stain from blood blue berries etc they are long gone no harsh chemicals and the attendant was personable professional thorough and quick
Very pleased with office staff and Jason, the cleaner. Efficient, thorough and helpful.
Alec was amazing, he addressed my concerns and took care of them without hesitation! We have a cat that unfortunately doesn't use his box all the time 😡 I shampooed it, but it still smelled, he got it out!!! I will have him back to do my carpets as well. Thank you Alac
Great job DJ!
My carpet looks great. Removed all the pet stains, old and new.
He was amazing .
Fantastic service! Thank you Tyler!!!
The technician that cleaned our furniture did a great job. He arrived on time, got to work, in 95 degree weather, didn't complain when asked to redo some areas, and left the area nice and clean. Although not all the stains came out, we were surprised with the final results. We would definitely recommend this company. Thank you!
I had my entire house cleaned - hardwoods, tile, carpet and area rugs. Margarito was on time and explained everything very well. He was very meticulous, especially with the upholstery cleaning. Their pricing was the best that I had found.
Zerorez is such a great company! What I like the most is their cleaning representatives are all efficient and well-mannered. The cleaner they use is all natural and is non-toxic! As an interior designer, I use this service for my client's homes as well as my own.
Very professional and my couch came out so clean. I don’t have carpets or I would have had them cleaned too.
Had dining room/ living room, area rug and recliner cleaned. All came out to my approval
Great communication, customer service, and great product! Very flexible with getting me in as soon as possible. They’re pet treatment works great on urine odors.
Have used Zerorez for carpets with great results. Always pleased. Had 2 leather chairs & footstools, microfiber sofa & microfiber recliner cleaned today. Again great results. He was most professional, very personable and my leather and tired recliner cleaned up well. We have moved and was afraid they wouldn't travel…
Margarito was awesome, Cleaned Living room, Bedroom, and Dining room. He also tackled my old Lazy Boy chair, It looks brand new. He was informative, friendly, and a very hard worker. I will surely refer him and the company to family and friends. Thank-you Robin W
Phenomenal! I love it.
Dominic was great at explaining the process and educating me on the different services/products they offer. He was also very polite and respectful while in our home! Thank you Dominic!
Called ahead and asked if he could come early, Very polite. Explained exactly what he was going to do. Very professional. I am very happy with the end product.
As an organic gardening company it’s really important to us to find chemical-free solutions, Zero Rez cleaned our office and home so well with no harsh chemicals, no leftover ozone smell or nothing!! Dominic was the best technician I’ve ever met, so professional, quick and sweet. The carpets look brand new. Highly…
Technician was on time and very thorough. Would highly recommend
The mattress cleaning was GREAT! My technician was so friendly and efficient. Would highly recommend!
Stains are gone, very professional service
Dominic was professional and friendly and went above and beyond. I wel ask for him next time
My carpets look and smell amazingly clean. Your technician was courteous, friendly, and through. He even wiped all my countertops off with disinfectant.
Zerorez employees are thorough, friendly and modestly priced. I have used them multiple times and would recommend them to everyone! My carpets are light and with 2 dogs, can get pretty dirty between cleanings Zerorez makes them Look brand new and they smell awesome!
Very professional, did a good examination before we started to identify problem spots. 30 year old carpets look like they were installed yesterday!
Excellent job Excellent service provider
Zerorez was great at giving me an idea of what my costs would be, helping me get the best value from the deal the gave me, and explaining everything they were doing, the process, the system, timing, everything. Our technician (Christopher) was professional as would be expected for someone with his experience. He did…
Friendly, professional technician did a great job on our carpets. The carpet looks and feels new, drying time was fast and the service was top notch.
Always been willing to use a little more elbow grease to make it good.
I wrote 2 extensive glowing reviews of my pleasure with the work done in our condo on 6/22/21. Am hoping they will be added to this post. in addition to the services listed above I chose to have our hardwood kitchen floor machine washed and then surfaced with a product that has made the care of the floor so much easier. Thank you, Zerorez. Joan Bergman
I use ZeroRez in my home and recommend ZeroRez to all of my clients. Steve Hill, Broker | Premier Director, Windermere Real Estate.
Booked out for a while with covid but definitely worth the wait. Thank you!
Our technician was professional and efficient. He did a very nice job and made sure it was done to our satisfaction.
Guy did an amazing job. Spent 1 hour on 1 couch. Was very thorough. Now all cushions match in color, all stains removed and best part... it smells like nothing thanks to their Empowered water. Would highly recommend.
Great experience - technician was on time, very knowledgeable and nice to work with. Will use them again!
Great people, explained throughly what they do without chemicals, very safe
Excellent service - will definitely use them again.
Our technician was on-time, efficient, thorough, polite, and kept his mask on while in our house. He even called ahead with a time estimate for his arrival! The office called me as well about an hour and a half ahead of time with an update about our technician's current location and estimated arrival. I'm not at…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 672 | $170–$359 |
| Pet stain & odor removal | 299 | $203–$385 |
| Carpet steam cleaning | 121 | $170–$390 |
| Area rug cleaning | 94 | $164–$359 |
| Upholstery cleaning | 88 | $196–$359 |
| Drapes & curtain cleaning | 11 | $207–$366 |
| HVAC duct & vent cleaning | 9 | $614–$1.1k |
| Mattress cleaning | 4 | $126–$335 |
