How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%39+9.5Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty94−0.6Momentum penalty21−7.9Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCOREZerorez of St. Louis
Frontenac, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 33 commercial cleaning services · 4.9★ from 5,940 Google reviews
Report card
Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Zerorez of St. Louis for 6 kinds of job.
Zerorez of St. Louis for area rug cleaning
Clear ✕All 200 Google reviews tagged “Area rug cleaning” · showing 40
Zerorez showed up on time, the two workers were polite and an very informative, explaining what they found and how best to go about cleaning. They did a great job cleaning the wall to wall carpet, getting out soiling and minor stains we had; and were careful of the furniture and surroundings. The pricing was as…
On time and the job was completed in a timely manner with beautiful results and most of all was the price which was really great. The technician took his time and answer all of my questions that I had asked of him. I also showed him some cleaning projects for the future.
Jason was so professional & friendly and the carpet came out looking amazing. Would highly recommend!
Once again, great service from Zerorez! Jason and Shamika arrived within the anticipated window and did an amazing job with the upstairs carpet and an old area rug. They were personable and professional, and the carpet looks fantastic!
We had a very dirty entry rug that we called on Zero Rez to clean. It wasn't a big job but they came out very quickly to take care of it. The technician, Stephen P. was very courteous and personable. He did a great job and now the graphic on our welcome rug stands out once more. It looks fantastic and we…
The technician did a good job & we are happy with the results.
Always very professional and friendly! They always make sure you are satisfied.
Reggie was wonderful to work with. Asked questions and provided excellent advice and service. Will definitely use again and highly recommend.
The gentleman that cleaned our carpets, and upholstery, Remington, was very professional and did a great job. We will definitely use their services in the future.
Professional and very informative
Reggie cleaned our place and did a great job. Very professional and was on time.
Jason our tech was fantastic. Professional, knowledgeable. Nice person
Great service
Zerorez did a great job cleaning the ducts and carpets. The carpets were cleaned by another company and looked the same, so I called Zerorez. Zerorez got out every stain. The carpets look great now!
We had a very unfortunate event between one of my beloved cats and my almost in-laws dogs. We contacted them the morning after it had happened and within a day of contacting them someone was here. We did our best to clean up, but it was clear we needed someone to come in with bigger and better machines + cleaning…
Extremely professional and efficient service. Very receptive to any questions I had and provided good recommendations for care after the cleaning.
Quick responses, great customer service, reasonable prices.
Austin hammers was very professional. Austin allowed me to run through the Scope of work, he explained to me his process and the noise level involved. He did his work in a timely and professional manner and I was pleased with the service.
Great service all the way around
Your employee was very professional and personable. Explained the process well and worked efficiently.
Our technicians were very professional, earlier than expected, and explained everything they were doing. I am very pleased with them!
Cedric did a wonderful job. He was a hard worker and did 6 lobbies in a day!!
The employee was nice and informative. He got right to work.
Excellent company and quality of work . Carpet looks like new
3/24/23: Great service today by Eric!
Eric was professional, early and did a thorough job! We are very grateful! It was affordable to clean the carpets before we show the house - and it smells awesome!!
Antonio was great today. Super professional and did a wonderful job with the cleaning.
Great Job Eric! Thank You!
Great job
Eric was very prompt, professional and kind. Our stairs look brand new! Thanks for the great service!
It was very easy to schedule the services for the day that worked for my schedule. They were prompt and courteous as well as very knowledgeable about their product and solutions for my concerns. Sedrick was professional and kind and a very hard worker. He spent 3 hours meticulously cleaning my carpets, rugs and…
Eric was fast, thorough, easy to work with!
Sedrick did an amazing job. He called to let us know he was on his way and a approx arrival time. When he arrived introduced himself and was very professional. We walked through the areas that needed cleaning and he explained the cleaning process. Will definitely call them again when needed.
Cedric was our tech he was very personable and a pleasure to work with. Did an awesome job in short order. Definitely will use them again!!
On time, fast, polite, professional. Carpets look amazing. Will definitely use again.
Eric the technician was very prompt and professional. He did an excellent job of explaining to me the process and the pricing and in the end I had confidence when he took my area rugs to clean them at the facility.
The technician was very good at explaining the process and evaluation if our area rugs. He worked very quickly and was extremely courteous.
Courteous call to see if they can arrive early. Professional and explained the process. Great results considering how filthy the chair and rug were. Will use again!!
Thoroughly cleaned our couch and area rug. Look good as new.
3 rooms, stairway and hallway cleaned. Robert did a GREAT job. Quick, courteous and friendly.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1696 | $139–$279 |
| Pet stain & odor removal | 667 | — |
| Upholstery cleaning | 235 | $139–$266 |
| Area rug cleaning | 200 | — |
| Carpet steam cleaning | 189 | $164–$298 |
| Drapes & curtain cleaning | 2 | — |
