How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%39+9.5Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty94−0.6Momentum penalty21−7.9Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCOREZerorez of St. Louis
Frontenac, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 33 commercial cleaning services · 4.9★ from 5,940 Google reviews
Report card
Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Zerorez of St. Louis for 6 kinds of job.
Zerorez of St. Louis for carpet steam cleaning
Clear ✕All 189 Google reviews tagged “Carpet steam cleaning” · showing 20
The technician did a good job & we are happy with the results.
I am very very happy with the way my carpet looks. The best cleaning I have ever gotten. Look like new. This is how I feel. He did a good job.
The technician did a great job. Very pleased with how the carpet looks
Love the guys they send, hard working and fast! Never try to get me to add more just tells me what I need based on what i tell them.
They are very professional and friendly. I really appreciate the knowledge and kindness and the service. My carpet was cleaned and it looks like new carpet. I would recommend this company to everyone.
We have used Zerorez many .Our technician Willie was so thorough and attentive to detail. Polite, professional and we would highly recommend!
Technician was thorough, professional and extremely knowledgeable and informative.
Dustin was very polite and professional and recommend this business for carpet cleaning.
Dareyn was courteous & informed me what the process would be. Called & arrived early. Had some pet stains in one room. Dirt & grime in living room high traffic area. The pet stain room thought we would to have carpet replaced but it came out fantastic no smell at all, living room came out good as well. Would highly recommend zerorez
He did great!
Jason was great and fast job well done👍🏾
Service is great, tecnicians also great. The carpet looks wonderful
Technician was able to get out some tough stains and was very professional.
My guy, Chris, was informative, detailed and friendly. My carpet looks great.
The serviceman was very polite and knowledgeable. He did a great job. Very satisfied
Extremely satisfied with Dustin’s hard work and great quality of work. It had been too long since we last had Zerorez (we won’t call anyone else). Now the basement & stairs & bedroom carpets look like new.
Reggie was wonderful to work with. Asked questions and provided excellent advice and service. Will definitely use again and highly recommend.
Sydney was very professional.
Excellent service. On time, courteous and job well done.
Great service
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1696 | $139–$279 |
| Pet stain & odor removal | 667 | — |
| Upholstery cleaning | 235 | $139–$266 |
| Area rug cleaning | 200 | — |
| Carpet steam cleaning | 189 | $164–$298 |
| Drapes & curtain cleaning | 2 | — |
