How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%39+9.5Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty94−0.6Momentum penalty21−7.9Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCOREZerorez of St. Louis
Frontenac, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 33 commercial cleaning services · 4.9★ from 5,940 Google reviews
Report card
Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Zerorez of St. Louis for 6 kinds of job.
Zerorez of St. Louis for carpet steam cleaning
Clear ✕All 189 Google reviews tagged “Carpet steam cleaning” · showing 60
The technician did a good job & we are happy with the results.
I am very very happy with the way my carpet looks. The best cleaning I have ever gotten. Look like new. This is how I feel. He did a good job.
The technician did a great job. Very pleased with how the carpet looks
Love the guys they send, hard working and fast! Never try to get me to add more just tells me what I need based on what i tell them.
They are very professional and friendly. I really appreciate the knowledge and kindness and the service. My carpet was cleaned and it looks like new carpet. I would recommend this company to everyone.
We have used Zerorez many .Our technician Willie was so thorough and attentive to detail. Polite, professional and we would highly recommend!
Technician was thorough, professional and extremely knowledgeable and informative.
Dustin was very polite and professional and recommend this business for carpet cleaning.
Dareyn was courteous & informed me what the process would be. Called & arrived early. Had some pet stains in one room. Dirt & grime in living room high traffic area. The pet stain room thought we would to have carpet replaced but it came out fantastic no smell at all, living room came out good as well. Would highly recommend zerorez
He did great!
Jason was great and fast job well done👍🏾
Service is great, tecnicians also great. The carpet looks wonderful
Technician was able to get out some tough stains and was very professional.
My guy, Chris, was informative, detailed and friendly. My carpet looks great.
The serviceman was very polite and knowledgeable. He did a great job. Very satisfied
Extremely satisfied with Dustin’s hard work and great quality of work. It had been too long since we last had Zerorez (we won’t call anyone else). Now the basement & stairs & bedroom carpets look like new.
Reggie was wonderful to work with. Asked questions and provided excellent advice and service. Will definitely use again and highly recommend.
Sydney was very professional.
Excellent service. On time, courteous and job well done.
Great service
The guy who did our carpets was fantastic. Very professional and very nice.
Zerorez does not use toxic or harsh chemicals or perfumes in the water they clean with. It is all plant based as I understand it for the normal and pet cleaning of the entire carpet. It looked absolutely beautiful when they finished and I wished I knew about this company to do it years earlier. The tech was on time,…
The employee was friendly, professional, and did a great job!
Zac did a great job at our house cleaning our carpets! He was extremely professional and took the time to explain everything to me before he did anything. I would recommend this service to any of my friends.
Very professional, on time , Eric did a great job on our carpets and was extremely nice and informative throughout the process!!!
Our technician Derian was awesome! He did an excellent job cleaning the carpet and was very helpful and knowledgeable about the service. I would highly recommend him and will use them again!
Our technician Sid was extremely kind and considerate of our non-typical circumstance. Moreover, he provided us with step by step instructions of what needed to be done to clean and sanitize the effected area. In my opinion, Sid is a top notch professional, and because so, and I will continue to highly recommend the…
They were able to remove some very old rust stains from the carpet. I was really pleased.
I give them kudos for their ease of online scheduling, upfront pricing and the technician that performed the service (including the timeliness of his arrival). I don't think their pricing was particularly competitive and I can't say that the cleaning was particularly effective. Next time I'd try a more traditional…
Remington was professional, polite, and kind. We are thrilled with the results.
Carpet looks great, and they got the majority of the stains out. Did a little extra without asking. Will use again.
Jason was early, friendly, very professional and courteous. He went above and beyond!
Pleased
The technician was very nice. He told me everything that was needed, told me the price upfront. He completed the job quickly and did a good job.
Remington did an excellent job assessing our needs, cleaning the carpet and successfully removing stains and odors.
Your employee was very professional and personable. Explained the process well and worked efficiently.
Excellent, professional and very thorough work!
Jason was supe
Robert was able to answer my questions and tell me what to expect. I appreciated the Customer service focus and arriving in time.
Robert was very efficient, friendly and professional .
Remi and his trainee were professional, friendly and very responsive and addressed all of my concerns. I will be using them again. Hopefully, when they are running a special for multiple rooms.
Technician called and was able to come a little earlier than scheduled today and I appreciated that promptness. He was friendly and courteous.
Darian was extremely professional and courteous. We have alot of carpet area and it took no time at all. The carpet looks like new. Justed saved a bunch of $$$ because now we won't be buying wood floors! Thank you again for a job well done. God bless
It was great!! Highly recommend!
Great technician and great service!!! Thank you
I’ve been a customer for years. I’ve used Zirorez at my old place and current one as well and I get amazed every single time how well it gets done. I wish that I could upload before and after pictures to show everyone what “job well done” really means. Technicians are very professional and always on time. I do not have one single complaint. Thank you 😊
The techs were very professional and on time
Great job. Very professional and on time.
Just ok. Originally got a quote for $220 for three rooms. When he arrived it went up to $350 for one room and stairs/landing. He recommended a pet stain remover which added $150. One of my main reasons for calling was for an area rug to be cleaned before my sons BD party. I was so disappointed to hear they couldn’t…
Good representatives -Remington and Autin . Polite , well mannered and kind.
Great experience! Very fast and a job well done!
The service was easy to set an appointment online. Contact from them was good and clear. The technician was very good and did a excellent job.
Had a great experience very friendly informative and not pushy or to string yourself. Very comfortable and fast whole maintaining quality
They were professional, polite. Did an awesome job. My carpet looks awesome!!
Sid was amazing. Very professional and my carpets look absolutely beautiful!
Carpets look great. Jason was professional and did a great job
Antonio was timely, communicated well and did a nice job attacking a stain
The guy who did the work was very nice and professional!!! He not only did a great job but explained everything he was doing and why it works!
Great service , professional and fast
The guys were great!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1696 | $139–$279 |
| Pet stain & odor removal | 667 | — |
| Upholstery cleaning | 235 | $139–$266 |
| Area rug cleaning | 200 | — |
| Carpet steam cleaning | 189 | $164–$298 |
| Drapes & curtain cleaning | 2 | — |
